Book Hertz hire cars in Melbourne

Reviews for Hertz in Melbourne

Recent reviews

Traveller rating

Wonderful

2

Very Good

2

Good

0

Okay

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Fair

0

Mediocre

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Poor

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8.0

Generally a good experience, althyi would have liked to been given more information about the use of Citylink tolls whilst driving around Melbourne.Reviewed Aug 14 2023

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10.0

Sales tactics were a little dodgy at pick-up. The reception staff tried to convince me to pay for an upgrade to a larger vehicle which I declined. It turned out that the company did not have the compact I had ordered and knew this, hence the hard-sell for a larger vehicle. I opted to stay with my more modest choice and was rewarded with a 'free upgrade'.Reviewed Aug 3 2022

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10.0

Easy to find, excellent customer careReviewed May 23 2022

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8.0

The petrol tank was not full to the top. The needle actually showed below full. As I did a 1,500 km journey, I filled up a number of times and was able to estimate about a 120km short fall on that partially full tank. I was not very pleased.Reviewed May 11 2022

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10.0

Pros:There was an issue with the first car not being clean and the staff was very responsive and gave me a different car right away without hassle.Reviewed Dec 16 2019

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10.0

Pros:Great dropoffReviewed Jan 23 2019

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10.0

Fantastic car very gratefulPros:That it was new and well maintained when I had to change my time then it was easy asReviewed Dec 2 2018

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9.6

No surprises :)Pros:Fast check in/check out; accurate pricing to online quote.clean new car & no charge upgrade.Cons:GPS navigator a bit too pricey per day, shoild be a standard free option.Reviewed Mar 22 2018

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9.6

Melbourne city office is nicePros:Agent who helped us with the return was good. It was unclear why the amount we were told the rental would cost, and the cost the computer showed were different (not to our favor by quite a bit). He tried to find out what happened and made adjustments. Also told us about a great place to eat.Cons:Hertz seems to rely on the clients to take pictures of any car damages when they pick up the vehicles, and have those pictures to show the agents when returning the car. Very much on the honor system, which if it works is fine - just surprised that they don't have such pictures in the Hertz system tagged to each vehicle.Reviewed Aug 30 2017

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10.0

Pros:Friendly service. Very prompt and easy to deal with.Reviewed Jul 29 2017

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10.0

Pros:speedy car delivery new car, no hassle great friendly staffCons:nothing all went well why should i write more in this box when there was nothing wrong?Reviewed Dec 26 2016

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2.0

worst car rentalwhebPros:carCons:when I've hired a car on 408 punt road, melbourne, the staff said that I could pay deposit and rental on credit card and they refound me, and I could payind in cash. BUT In returning at hertz airport melbourne , the staff said that I couldn't do that and the problem was mine. hertz os not a company???Reviewed Dec 2 2016

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• What is the most popular car hire from Hertz in Melbourne?

  Compact (Toyota Corolla or similar) is the most frequently booked car hire type from Hertz in Melbourne.

• How many car hire locations does Hertz have in Melbourne?

  Hertz has 4 hire locations in Melbourne. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Melbourne airport (MEL)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Melbourne airport (MEL)?

  Yes