Toilet didn’t flush… I got it to flush and it was clogged. Room and common areas not clean, holes in the wall of bathroom, towel holder missing. Not worth the money. Chose it because of the Hilton name but didn’t look like it.
Latest deals for DoubleTree by Hilton Hotel Tampa Airport - Westshore
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Amenities at DoubleTree by Hilton Hotel Tampa Airport - Westshore
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Business centre
- Cable or satellite TV
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Hairdryer
- Express check-out
Reviews of DoubleTree by Hilton Hotel Tampa Airport - Westshore
6,8
Okay
1107 verified ratings
Wonderful
397
Very good
121
Good
140
Okay
94
Fair
103
Mediocre
76
Poor
176
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location, especially its proximity to the airport, stadium, and local attractions. Many also highlighted the friendliness and helpfulness of the staff, with some positive experiences at the on-site restaurant and bar. However, several guests were disappointed by the cleanliness of the property, citing dirty rooms, bathrooms, and common areas. The lack of expected amenities and outdated facilities were also common complaints. Additionally, the parking fee was frequently mentioned as an unwelcome surprise. Overall, while the location and some aspects of service were appreciated, cleanliness and amenities fell short of expectations.AI-generated from customer reviews
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6.9 out of 10
444 reviews
6.9 out of 10
436 reviews
7.6 out of 10
10 reviews
5.6 out of 10
5 reviews
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Cons (-) We had thee immediate issues at check-in. The price was not as quoted by the Internet nor when we called the facility. The explanation was “they should have told you”. When we pushed, we were told it was a security deposit for incidentals. (New one for me). 2nd, we saw 8 signs to not forget to get our warm cookie. They were out of cookies and would have more after the established check out time. (...
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Pros (+) early check-in
Cons (-) design was chaotic and confusing, no breakfast
Pros (+) It was a nice facility. Staff were friendly. Pool was nice.
Cons (-) Staff were very poorly trained, almost every step of the way things were done poorly or incorrectly. They didn't have my reservation which was made through this booking agency so we were told we'd have to find another hotel with out kids. No apology. Staff were leaving with piles of hotel cookies for themselves as we just sat there with no place to stay for the night. The hotel blamed the booking ...
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Pros (+) Everything was very clean, beds were very comfortable. Staff was friendly and helpful. We requested a pack n playfoe our room for our baby, which was promptly delivered. The bar/restaurant downstairs is HAPPENING and very loud, but seemed family friendly enough.
Cons (-) Balconies on our rooms were nice, but faced a wall. Noisy high traffic area, but if you're looking to stay close to the airport it's totally fine. Rooms are on the small side, so was a bit tough with a young child in tow.
Location
4500 West Cypress Street, Tampa, FL 33607
What's nearby
- Westshore Plaza Mall0.8 km
- International Plaza and Bay Street1.4 km
- Raymond James Stadium3.2 km
- Tampa Stadium3.5 km
- George M. Steinbrenner Field3.5 km
- Henry B. Plant Museum5.6 km
- Straz Center for the Performing Arts5.6 km
- Tampa Theater6.1 km
- 100 North Tampa6.2 km
- Masonic Temple No. 256.4 km
- Tampa Convention Center6.5 km
- Amalie Arena6.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
FAQs when booking at DoubleTree by Hilton Hotel Tampa Airport - Westshore
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Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
5,8 | 6,3 km | Tampa | 2,9 km |