Baymont by Wyndham Tallahassee

BatesMotel

This place would be a great place to spend Halloween. If the horrible customer service doesn't spook you, wait until you get into the rooms where you find roaches, beetles, & spiders to welcome you to this desolate hotel "across the tracks." After moving 4 times in the first hour on arrival, I found you're guaranteed to have hair in your sheets, Bugs in your room, flimsy mattresses with subpar linens, & mildew or Smoky rooms. The initial front desk representative appeared to come out from a back room from sleeping, while he just started handing me multiple room keys to try. He said there's a chance a different housekeeper might be better. After the fourth room resulted in large bugs in refrigerator & multiple long black hairs on more than 1 pillow in same room I brought them down to front desk to see if he could believe what I was seeing. Never got a call in 3 days after going to front desk multiple times. They never would address my ruined night. On last night I found a giant beetle/Roach in bathroom & brown spider in my clothing. Very obvious they don't pay for pest control & they're not laundering their linens. I'd venture to say that employees may even be using rooms and/or housekeeping is re-making beds without changing bedding. The last day a psychologically defunct and defensive woman berated me for being one hour late past checkout time as I waited for both the GM to call & for my ride to pickup me up for airport. In 30 years in lodging, I've never seen a place like the Baymont in Tallahassee. The deranged lunatic working the counter (Keyesha?) had the audacity to charge me for a late checkout after ruining my first night shuffling me from room to room in this deteriorating, mismanaged, insect-infested Horror show of a hotel. Instead of informing me why the GM could not call me all weekend, she welcomed me to the lobby as I checked out to tell me she had blacklisted me from ever returning to the hotel by calling her corporate office. It was like OJ Simpson screaming at the Goldman family letting them know they would never receive a signed football from him...NO WORDS!!! This place belongs on a Reality Show. It's beyond description...Beware & Stay away...unless it's Halloween or April Fools.

What didn't I like...I didn't like the fact that they could have refunded every dime & this hotel's guest experience could make one feel regret that they would never want to return not just to the establishment, but the entire City. Worst business experience all year and worst hotel experience of my life.

Ok for the price but watch the beds

Quite, close to every thing, OK breakfast bar, clean room

The bed mattress seems thin and cheap I could feel the spring below me. Not comfortable.

Broken GLASS

They had a large picture over the bed which fell off its bracket onto me as I was sleeping. Yes, woke up with broken glass everywhere. Went downstairs to see the night auditor, he only recommend me the manager number and another room. I call a friend, left the room. Didn't ask me if I was okay or did I needed to see a doctor. A small on my head from the broken glass. Talk with the manager the day, same thing from him. Only he said I didn't book the room thru them, so there was nothing he could to finance.