Good to know
|Distance to city centre||8,4 km|
|Nearest airport||Shanghai Pu Dong|
|Distance to airport||108,6 km|
|"The staff are excellent."||(in 14 reviews)|
|"Would definitely recommend this hotel!"||(in 19 reviews)|
|"Nice location, rooms big and quiet"||(in 5 reviews)|
|"Not given a lakeside view"||(in 3 reviews)|
Time of year
Show reviews that mention
|all-day||in 3 reviews|
|contains||in 3 reviews|
|earning||in 3 reviews|
|good breakfast||in 31 reviews|
|good location||in 6 reviews|
|great staff||in 49 reviews|
|looks impressive||in 3 reviews|
|nice hotel||in 28 reviews|
|nice view||in 17 reviews|
|outdoor swimming pool||in 3 reviews|
|providing all the support||in 2 reviews|
|right by the lake||in 16 reviews|
|room was spacious||in 12 reviews|
The quality and facilities in the room were first class, a wonderful experience.
The staff in the restaurant at lunch were incredibly slow. There was also a lot of construction going on, which I understand has to be done, but it still wasn't ideal.
The location was actually very good, on the northwestern edge of Jinji lake. I especially enjoyed the access to the bridgewalk over the water right in front of the hotel side facing the lake. Staff were very attentive and polite when asked about anything. The housekeeper, Ms Zhao, was also attentive to small details, like putting out more drinking water bottles when she discovered I finished the two complimentary bottles everyday.
Some signage could have been better. It took me a while to discover where the japanese teppanyaki restaurant was, or to discover how to reach the swimming pools. Also some better instructions on how to operate the room lights and curtains etc, since the system seem only accessible through the remote controls from a small console by the bedside.
Really nice and spacious room, we received free fruit basket once arrival. The club lounge was nice and service was great. The location is simply fantastic where we could walk around the lake and across the road to the mall.
The hotel was under renovation at the moment therefore it’s very noisy during the afternoon, the noise level is unbearable and can’t stay in the room
Staffs are super friendly and helpful
Experience impressive service at Crowne Plaza Suzhou Hotel, with a beautiful lakeside setting in Suzhou Industrial Park. At Crowne Plaza Suzhou, you're less than 5km from the highway and a 35-minute drive from Sunan Shuofang Airport. Shanghai Hongqiao Airport is 90km away, and the new high-speed train to Shanghai takes under 30 minutes. We are in Suzhou Industrial Park, surrounded by major companies, and minutes by bus, subway car or bike to the Chinese gardens of downtown Suzhou. Ask our Crowne Plaza Meetings Director about hosting events in our 12 meeting rooms and ballroom. TBoat Sports Bar is a relaxing setting for sunset drinks and delicious food while live entertainment is on offer at Mariana Atrium Lounge. Dine privately with clients in the Tenho Japanese restaurant or savour gourmet Cantonese dishes in the Prince Restaurant. International cuisine sizzles in the six open kitchens of the Sun Seeker. Whether indulging in fine dining or sipping tea in our Fragrance Tea Lounge, you'll enjoy stunning lake views at Crowne Plaza Suzhou. Sit back and watch the sun set, or unwind with a treatment in our Wellness Spa.
based on 5 360 reviews
Things to know
- Professional service
- Wonderful sightseeing
- Luxurious Hotel
- Great view
Policies vary by room type and provider.
Reviews about Crowne Plaza Suzhou
Most popular landmarks
- Suzhou Culture and Arts Center 1,5 km
- Jinji Lake 1,7 km
- Suzhou Pingtan Museum 4,9 km
- Zhuozheng Yuan 5,4 km
- Lion Grove Garden 5,4 km
- Master of the Nets Garden 5,5 km