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Reviews
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1 star

Metro Hotel

Jl. Kedung Sari No. 109, Surabaya 60263, Indonesia
Surabaya, Indonesia
See location+62 804 111 2479
From
R283
Cheapest

rate per night

6,3
Okay
based on 30 reviews
30 reviews
Room type
Provider
Nightly total
Superior room

Overview

Boasting massage services, Metro Hotel is situated in Surabaya in the East Java region, 2.5 km from Pasar Turi Train Station Surabaya and 3.3 km from Sharp Bamboo Monument. This 1-star hotel offers free shuttle service, a 24-hour front desk and free WiFi. Gubeng Train Station is 4.3 km away and Ampel Mosque is 5.9 km from the hotel. Red Bridge Surabaya is 3.7 km from the hotel, while Submarine Monument is 4.1 km from the property. Juanda International Airport is 17 km away.

Latest deals for Metro Hotel

Sat 5/7
Sun 6/7
Superior room
No inclusions
bed type unknown
R283
nightly with VAT
No inclusions
2 twin beds
R304
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Metro Hotel

  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Free airport shuttle
  • Wi-Fi available in all areas
  • Cable or satellite TV
  • Internet
  • Laundry facilities
  • 24-hour front desk

Services and conveniences

  • Room service
  • Car hire
  • Concierge service
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned

Parking and transportation

  • Free airport shuttle
  • Free parking
  • Valet parking

Media and entertainment

  • Cable or satellite TV

Accessibility and suitability

  • Designated smoking area

Laundry

  • Laundry facilities

Dining

  • Minibar

Spa

  • Massage

Reviews of Metro Hotel

6.3
Okay
30 verified ratings
Wonderful
2
Very good
4
Good
9
Okay
1
Fair
6
Mediocre
4
Poor
4

Summary of reviews

Guests say
Guests have mixed feelings about the hotel, with some praising the friendly and helpful staff while others express dissatisfaction with unexpected charges and cleanliness issues. The location is noted as strategic, but some guests found the amenities lacking.
AI-generated from customer reviews
Service9 out of 10
Cleanliness2.5 out of 10
Value for Price1.5 out of 10
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Location

Jl. Kedung Sari No. 109, Surabaya 60263

What's nearby

  • Tunjungan Plaza1.1 km
  • BG Junction1.2 km
  • World Trade Centre1.8 km
  • Surabaya Plaza Shopping Mall1.8 km
  • Taman Hiburan Rakyat1.9 km
  • Monumen Kapal Selam2 km
  • Pasar Turi Train Station2.1 km
  • Heroic Monument2.4 km
  • Gelora 10 November Stadium3.1 km
  • Surabaya Town Square3.2 km
  • Museum Mpu Tantular3.2 km
  • Surabaya Zoo3.4 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Metro Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Metro Hotel

  • Where is Metro Hotel located?

    Metro Hotel is located at Jl. Kedung Sari No. 109 in Tegalsari, 2,8 km from the centre of Surabaya. Tunjungan Plaza is the closest landmark to Metro Hotel.

  • When is check-in time and check-out time at Metro Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Metro Hotel.

  • Does Metro Hotel offer free Wi-Fi?

    Yes, Metro Hotel offers free Wi-Fi.

  • Does Metro Hotel offer free parking?

    Yes, Metro Hotel offers free parking.

  • Does Metro Hotel offer free airport shuttle service?

    Yes, Metro Hotel offers free airport shuttle service.

  • How far is Metro Hotel from the airport?

    Metro Hotel is 13,9 km from Surabaya Juanda. Metro Hotel is 73,3 km from Malang.

  • How does KAYAK find such great Metro Hotel hotel deals?

    KAYAK scours the web for all room deals available at Metro Hotel in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Metro Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Metro Hotel.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,0
2,8 km
Surabaya Juanda
13,9 km