The Palace Hotel Southend by IHG

3 stars
7,2
Good
based on 3439 reviews
3 439 reviews
Church Road, Southend-on-Sea, SS1 2AL, United Kingdom
Church Road, Southend-on-Sea
+44 1702 455100
Sun 23/8
-
Mon 24/8
2 guests, 1 room
Deals from
R1 450
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
R1 450
Double room, 1 twin bed
R1 531
Superior room, bed type unknown
R2 128
16 more The Palace Hotel Southend by IHG deals
16 more The Palace Hotel Southend by IHG deals
Building
Lounge
Restaurant
Banquet hall
Restaurant
Other
Other
Other
Room amenity
Gym
Other
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located only 10 minutes' walk from Adventure Island and Southend Pier, Park Inn by Radisson Palace features outdoor tennis courts. Close to restaurants and shops, the hotel provides an ideal base when visiting Southend-on-Sea.

Park Inn by Radisson Palace offers an all-hours reception, as well as an express check-in and check-out feature and a concierge. For added convenience, it provides luggage storage, laundry facilities and a currency exchange.

The hotel has 137 rooms and has been recently refurbished. Hot drinks can be brewed with tea and coffee supplies.

Guests are able to enjoy a beverage at Park Inn by Radisson Palace's bar and try British and European style food in bar & grill. For guests spending the day out, the hotel provides packed lunches if needed.

London City Airport is around a 60-minute car ride from Park Inn by Radisson Palace and Southend Victoria Railway Station is within walking distance. Additionally, many places of interest are within easy reach.

7,2
Good
3439 reviews

Latest deals for The Palace Hotel Southend by IHG

Sun 23/8
-
Mon 24/8
Standard Room, bed type unknown
R1 450
nightly with fees
Superior room, bed type unknown
R4 675
nightly with fees
Standard Room, bed type unknown
R1 504
nightly with fees
Superior room, bed type unknown
R4 180
nightly with fees
Double room, 1 twin bed
R1 531
nightly with fees
Standard Room, bed type unknown
R1 547
nightly with fees
Superior room, bed type unknown
R2 161
nightly with fees
Standard Room, bed type unknown
R1 682
nightly with fees
Superior room, bed type unknown
R13 477
nightly with fees
Standard Room, bed type unknown
R1 684
nightly with fees
Double room, 1 king bed
R2 046
nightly with fees
Standard Room, 1 double bed
R1 731
nightly with fees
Standard Room, bed type unknown
R2 002
nightly with fees
Standard Room, bed type unknown
R2 064
nightly with fees
Superior room, bed type unknown
R2 128
nightly with fees
Standard Room, bed type unknown
R2 584
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Palace Hotel Southend by IHG

  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Shower chair
  • Accessible by lift
  • No smoking
  • Lower bathroom sink
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

General

  • Window
  • Beachfront
  • Family rooms
  • Sea view
  • Interconnected room(s) available
  • Soundproof rooms
  • Telephone
  • Carpeted
  • Storage available

Dining

  • Electric kettle
  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Beach access
  • Board games/puzzles
  • Pool table

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Fitness

  • Gym
  • Fitness centre
  • Tennis

Bedroom

  • Socket near the bed
  • Cleaning products

Workspace

  • Fax/photocopying
  • Desk

Reviews of The Palace Hotel Southend by IHG

7,2
Good
3439 verified ratings
Wonderful
1019
Very good
544
Good
608
Okay
318
Fair
367
Mediocre
214
Poor
369

Summary of reviews

Guests say
Guests consistently praised the hotel's prime location, proximity to the beach, and beautiful views, which were highlights of their stay. Many appreciated the spacious rooms and some found the breakfast enjoyable. However, there were frequent complaints about poor service, especially at reception, with issues such as unhelpful staff, delays, and lack of responsiveness. Cleanliness was also a concern for several guests, with reports of dirty rooms and balconies. The breakfast received mixed feedback, with some guests enjoying it and others finding it basic or disappointing. Overall, while the location and views were standout positives, service and cleanliness need improvement.
AI-generated from customer reviews
Location10 out of 10
Breakfast5 out of 10
Cleanliness3 out of 10
Service3 out of 10
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All reviews

9.4
Wonderful
Martin, Jan 2018
Pros (+) Giving carpark discount for over night stay was helpfull. Good choice of breakfast buffet and very helpfull staff
Cons (-) The coldness of the room on arrival other that that the room was clean and comfortable with a seaview

Location

Church Road, Southend-on-Sea, SS1 2AL

What's nearby

  • Adventure Island121 m
  • Southend Pier Museum125 m
  • Rage Roller Coaster166 m
  • Southend Pier227 m
  • New Empire Theatre304 m
  • Southend Central Railway Station0.5 km
  • Kursaal0.6 km
  • Sea Life Adventure0.7 km
  • Southend Cliff Gardens0.9 km
  • Southend Central Museum1 km
  • Beecroft Art Gallery1 km
  • Southend-on-Sea City Hall1.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

The Palace Hotel Southend by IHG

Which month has the cheapest rates at The Palace Hotel Southend by IHG?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at The Palace Hotel Southend by IHG is November, with an average nightly rate of R1 781. The most expensive month is January at R2 509 per night.

What is the cheapest day to book The Palace Hotel Southend by IHG?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book The Palace Hotel Southend by IHG is Wednesday, with an average nightly rate of R2 024. The most expensive day is Saturday at R3 238 per night.

How far in advance should you book The Palace Hotel Southend by IHG?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at The Palace Hotel Southend by IHG, book around 5 weeks in advance. This could save you approximately 34% compared to booking last minute.

FAQs when booking at The Palace Hotel Southend by IHG

  • Where is The Palace Hotel Southend by IHG located?

    The Palace Hotel Southend by IHG is located at Church Road, 0,4 km from the centre of Southend-on-Sea. Adventure Island is the closest landmark to The Palace Hotel Southend by IHG.

  • When is check-in time and check-out time at The Palace Hotel Southend by IHG?

    Check-in time is 15:00 and check-out time is 12:00 at The Palace Hotel Southend by IHG.

  • Does The Palace Hotel Southend by IHG offer free Wi-Fi?

    Yes, The Palace Hotel Southend by IHG offers free Wi-Fi.

  • How far is The Palace Hotel Southend by IHG from the airport?

    The Palace Hotel Southend by IHG is 4,4 km from London Southend. The Palace Hotel Southend by IHG is 46,2 km from London City.

  • How does KAYAK find such great The Palace Hotel Southend by IHG hotel deals?

    KAYAK scours the web for all room deals available at The Palace Hotel Southend by IHG in Southend-on-Sea and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Palace Hotel Southend by IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Palace Hotel Southend by IHG.

Nearby hotels and places to stay

Closest

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4-star hotel
Hamiltons Boutique Hotel9.1 Excellent (1 019 reviews)0,18 kmAdults only, Restaurant, Free Wi-FiR2 072+
3-star hotel
The Hope Hotel
0,3 kmBar/Lounge, Free Wi-Fi, Flat-screen TVR1 856+
4-star hotel
Seven Hotel
8.2 Excellent (2 077 reviews)0,36 kmBeachfront, Restaurant, Bar/LoungeR1 977+
2-star hotel
23% cheaperTravelodge Southend on Sea0,63 kmR1 148+

Cheapest

See cheapest stays in Southend-on-Sea
2-star hotel
23% cheaperTravelodge Southend on Sea0,63 kmR1 148+
3-star hotel
The Hope Hotel
0,3 kmBar/Lounge, Free Wi-Fi, Flat-screen TVR1 856+
4-star hotel
Seven Hotel
8.2 Excellent (2 077 reviews)0,36 kmBeachfront, Restaurant, Bar/LoungeR1 977+
4-star hotel
Hamiltons Boutique Hotel9.1 Excellent (1 019 reviews)0,18 kmAdults only, Restaurant, Free Wi-FiR2 072+

Most recommended

See most recommended stays in Southend-on-Sea
4-star hotel
Hamiltons Boutique Hotel9.1 Excellent (1 019 reviews)0,18 kmAdults only, Restaurant, Free Wi-FiR2 072+
4-star hotel
Ilfracombe House Hotel - near Cliffs Pavilion8.6 Excellent (1 965 reviews)0,88 kmRestaurant, Bar/Lounge, Room serviceR2 113+
4-star hotel
Seven Hotel
8.2 Excellent (2 077 reviews)0,36 kmBeachfront, Restaurant, Bar/LoungeR1 977+
3-star hotel
The Hope Hotel
0,3 kmBar/Lounge, Free Wi-Fi, Flat-screen TVR1 856+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,3
0,4 km
London Southend
4,4 km

Everything you need to know for your stay in Southend-on-Sea

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