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Value for money
Distance to city centre
Distance to airport
|"Clean comfortable friendly staff"||(in 96 reviews)|
|"It was an excellent value"||(in 16 reviews)|
|"Great location, staff very friendly and helpful!"||(in 9 reviews)|
|"The dirty, shabby bar area."||(in 10 reviews)|
|"Scruffy bathroom and awful bed."||(in 40 reviews)|
|"poor food, poor room"||(in 94 reviews)|
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I liked the room and it was close to where I needed to be. My stay was generally comfortable. The staff were helpful.
My room had a few issues, nothing major, but enough to be annoying. The bathroom plug didn't work so I had to operate it manually. Then it was fixed, but the drain smelt, so I had to leave the extractor fan on, which was noisy.
Despite twice speaking to the same person on reception in the early part of the evening, to report the bathroom light was not working this was not fixed. We could therefore not shower in the morning as the bathroom was in complete darkness. We were looking forward to our stay and were very disappointed. What a shame as we would now aviod making another booking at the Corus chain of hotels.
Was good value for money
The decor in the rooms especially bathroom could have done with modernisation
The location is very good for the city centre and airport
I found the staff very disinterested in their clients.
Suitable location and car parking satisfactory-
Breakfast was a complete failure due to lack of freshly cooked items without having to wait considerable time. Noise from other activity booked into hotel.
Offering a Jacuzzi, an indoor pool and a sauna, The Regency Hotel Sure Hotel Collection by Best Western is located an easy drive from Birmingham and Coventry. It also features a beauty centre, 24-hour room service and a coffee bar.
An express check-in and check-out feature, babysitting/child services and a 24-hour reception are just some of the convenient services at the hotel. Airport transfers, a dry cleaning service, a wake-up service and a laundry service are available upon request.
Rooms at The Regency Hotel Sure Hotel Collection by Best Western are bright and offer movies-on-demand. They each include internet access, a private bathroom and tea and coffee making facilities.
The hotel has an on-site bar, where guests are invited to enjoy a drink either indoors or alfresco on the outdoor terrace. There is also the added convenience of an in-house restaurant.
Birmingham Airport is within a 30-minute car ride of The Regency Hotel Sure Hotel Collection by Best Western, as are Drayton Manor Theme Park, Bull Ring Birmingham and Broad Street. National Exhibition Centre can be easily accessed by car.
based on 646 reviews
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Most popular landmarks
- Hillfield Park 1,4 km
- Widney Manor Golf Club 2,1 km
- Shirley Park 2,6 km
- Tudor Grange Park 2,7 km
- Touchwood Shopping Center 3,1 km
- St. Alphege's Church 3,2 km