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Distance to city centre
Distance to airport
|"Spacious & clean, helpful staff."||(in 106 reviews)|
|"Great hotel with very friendly staff."||(in 51 reviews)|
|"Excellent food in Mr Todiwala’s Kitchen."||(in 32 reviews)|
|"Room service unbelievably slow!"||(in 4 reviews)|
|"Steam room smelled bad and the speeker in bathroom didnt work"||(in 3 reviews)|
|"We weren't informed of having to pay for parking."||(in 5 reviews)|
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Convenient and relaxing
Professional reception staff, facilities, proximity to T5, furnishings
Staff in executive lounge hiding away in back room, several customers not knowing how to make a coffee, use the toaster, spilling juice from terrible pouring jugs. This made my experience in the 'Executive' lounge a big disappointment. I was surprised to be charged £5.00 for the bus to the terminal, shuttle bus usually means hotel operated elsewhere in the world.
The hotel IS NOT AT THE TERMINAL 5! I was traveling by myself with 2 little kids. Bought it thinking it was right at the terminal, convinient location I thought... NOT THE HOTEL IS GOOD 15min FROM THE AIRPORT and you have to take a bus and pay for it too!!
Hotel was fine but location of this hotel shouldbe madeclear at booking. Myself and several others booked Hilton Hotel at terminal 5 thinking it wasHilton Hotel at terminal 4. Hilton Hotel at terminal 4 has direct access tosubway and shuttle busses to anywhere, Hilton Hotel at terminal 5 is in fact not at terminal 5 but quite a ways away requiring costly shuttle busses or taxis. Shuttle busses also do not run to terminal 3, but require taking a bus to terminal 5 and then another bus to terminal 3, or the expence of hiring a cab to get you there
Those traveling to London, England will find Hilton London Heathrow Airport Terminal 5 to be one of the most convenient options for places to stay in the capital city. Travelers can get off their planes and into their rooms in a very short amount of time.
The hotel is quite large with 350 rooms, all of which are non-smoking. There are standard rooms, suites, and executive rooms to choose from. Suites have completely separate bedrooms, while executive rooms have access to an Executive Lounge that gives them free breakfast, drinks and snacks all day, treats in the afternoon, and an evening reception. In-room amenities include air conditioning, minibars, coffee makers, LCD TVs, work desks, and free WiFi.
There are two restaurants and two bars a the Hilton London Heathrow Airport Terminal 5 hotel. There’s also a coffee shop and a snack bar. Room service is available at all hours. Mr Todiwala’s Kitchen is one of the restaurants. It serves dinner every day except Sunday. The other restaurant choice is The Gallery. It’s open for all three meals of the day. River Bar also has some snacks.
Guests will find plenty to keep them busy at the hotel. Those who are working can use the business center, meeting rooms, as well as an office space that’s available for rental. There’s a fitness center with steam room, hydrotherapy pool, salt grotto, and sauna. There are many attractions in the area that are easy to get to, as well. Some of these are LEGOLAND, Windsor Castle, Wembley Stadium, and Dorney Lakes.
based on 499 reviews
Value for money
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Reviews about Hilton London Heathrow Airport Terminal 5
Most popular landmarks
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