Sliema Chalet Hotel

Having Shops, Bars & Restaurants in close proximity. Front desk staff polite.

PLEASE READ THIS REVIEW IF YOU ARE THINKING OF STAYING HERE. I will be totally honest, having an open mind on everything we experienced in the week we stayed there. We arrived around 3am and could not sleep, we booked and paid extra for a sea view room, not realising we would have the whole of Malta on our doorstep day and night. It was impossible to sit out on the balcony to enjoy a drink or two as we could not hear each other. Sunday we went to breakfast to be confronted with a Cockroach that was at least 3" long-running under the tables where the food was, I pointed it out to a waitress who shooed it away with a broom. Breakfast was fair, we managed to eat something every morning, depending on what time you went down to breakfast as one morning they had run out of bread. Monday morning at 7am we had to vacate the hotel as the fire alarm had gone off, there was smoke rising from the ground floor, the gentleman on reception asked us not to panic as there was no fire, however, there were extension lead plugged into extension lead, plugged into extension lead with electronic items plugged into them. We were advised to walk 500yards to another hotel for breakfast, normally that would not be an issue, unfortunately I could not walk far as I had a broken knee cap, they offered no other alternative, the next morning we were able to go back into the breakfast room, there were 4 young girls who worked in the breakfast room, we had to keep asking them to move so we could get to the coffee machine. The Hotel is in desperate need of a lick of paint, even so, we are quite open-minded and did not find it was an issue, don't get me wrong it would have been nice if there was no mildew around the bath or the walls did not look grey and dirty. The hair dryer was not near the mirror.

The coffee was the only thing nice

Woken by fire alarm. No proper fire drill. Out on the streets waiting with only passports in our hands. Not told what was happening. After 45 mins went back to room with yet no information. Electricity gone. No lifts(on 6th floor)no internet. Left hotel for the day.arrived back that evening.electricty back.went to room plugged in phone charger. Got a shock off my phone. Stupidly tried it again. The same. Reported it. Told to stay from socket. Then turned the tv. No power going to it. Reported it. Got that sorted Thursday. On the Tuesday electricity gone all day . No lifts or internet again. . Just totally annoyed at this stage. Spoke to manager after making request to see him. Offered us free breakfast for 3 mornings. An insult. The shower was a hose with a shower head on it attached to taps. (Awful)we used one two floors up that was there for people using the roof top sun loungers. . It was good. Silicone around the bath was filthy(I took a video )overall an awful time.

Due to the issues and inconveniences we had, the manager kindly offered us free breakfast. And staff were generally very nice and tried to do their best in the situation. I genuinely appreciated the efforts and could tell they were trying to be very helpful.

On the first day we were told to return an hour after our initial check in time - this was because they had an electrical problem. Upon our return we were told the room still wasn't ready and that we would have to wait another two hours. By this point we were very tired and needed to rest so we insisted we too were given another hotel like the other customers infront of us had been. We were then put up at a lovely hotel which was cannot fault but were to return to Sliema Chalet the next day. Our room had a mosquito in it and i suffered four bites. Two of which are still bothering me, long after I have returned home. Due to the fact on the first day I wasnt put up in a room at my check in time - I requested whether we could have an extra hour to check out. This was agreed but I was dismayed when two minutes before the new agreed check out time, someone literally knocked on my door to tell me to leave. Never in my years of travelling or staying in hotels across the world have I experienced this and I found it extremely inappropriate and unprofessional. With these reasons in mind, I would not recommend Sliema Chalet or stay there in the future.