Sheraton Sharm Hotel, Resort, Villas & Spa

Very nice location Sorry how bad it is running I have no idea why they’re not embarrass It needs a lot maintenance

It’s filthy dirty Everything broke (tiles ,floors everything is cracking a part The breakfast I really mean it it’s embarrassing It need to be closed

There was enough space in the room, it was regularly cleaned up. Personal terrace with sea views is a big advantage.

The reception staff is strikingly incompetent. During check-in, they offered me to sign a guest card with the details of a stranger and with totally different charges. Moreover, they refused to change the data and proposed me to do so myself if I am that concerned. They offered the hotel band only to me and forgot about my husband and didn't provide us with towels cards whose existence became known to me on the third day of our stay. It is also worth mentioning that the housekeepers tended to wake me up at 9 a.m., terribly knocking the door and loudly announcing their room service. As for food, the choice is rather abundant but the quality leaves much to be desired, and we witnessed almost no diversity from day to day. Besides, there are no food stores in the proximity, and the lobby bar serves just chips. Wi-Fi connection is enabled in the lobby only, not in the rooms. The insulation is extremely poor, noise and vibration from the upper floor prevented us from sleeping until very late at night. My SPA experience in the hotel was the worst EVER, especially given its high price. Despite the fact that the SPA administration offered us a honeymoon package, my husband and I were separated and met only at the end. Of course, this can be attributed to the Muslim rules, but nobody explained this to us when offering the honeymoon package. Anyway, the whole experience should have lasted for 2 hours, but I assume at least 20 minutes of them (I was almost naked and extremely cold) were wasted on wandering along the corridors because the locker's room, massage room, and hammam are located at different levels and seemingly in different sections of the buildings. The massage itself lasted for around 15 minutes though it was supposed to be the whole body + face massage. After massing my feet, the woman shifted to my face without washing her hands and started to cream my face without removing the make-up. Afterwards, she left me alone for 15 minutes to chat with colleagues.