Howard Johnson by Wyndham Sault Ste Marie ON

The remodeled bathroom was beautiful and the lighting was fabulous. Beds very comfortable and it was nicely quiet in the hotel. Glad we had a room away from the highway; front rooms would have been noisier. AC unit fairly quiet - better than most.

"Breakfast" was TERRIBLE! HB eggs and refrigerated foods were warm and kept on a table - obviously not properly stored. Juice and milk pitchers required touching the opening to use them. Most foods were gone and there was little selection, even early in the AM. Had to locate staff for help, then it took awhile for them to come. No one monitored the room. Milk spoiled, so there was none. Ran out of all fruit - only bananas served and none on second day. No hot foods, unless you count toasted bread and bagels and warm coffee. Not sure about water for tea; didn't use it. Correct food service procedures not followed- very unsanitary! In our room: TV didn't work; staff didn't return to fix as promised. (We stopped at the front desk the second day to ask about it; a lovely lady came right away to help us - she fixed it.) No TV station or usage guide. Couldn't use it for first day. Pushing a special button on the electric cord was required to operate the AC - no guide or label indicating that. While they were polite, they have no clue how to operate a hotel or provide much customer service. It would have been nice to have a place to sit and enjoy the weather. There were no chairs or tables outside anywhere for guests. Glad we brought our own.

Floors were clean linen was nice

Dust on the windows, room located next to the stairs so it was loud, questionable people in the parking lot and the police had just arrived looking for a suspect.