L'Hotel PortoBay São Paulo

The service, the understated luxury and the location.

Lovely place, nice room and very friendly staff. Excellent breakfast.

I wasn't clear about the bathroom configuration, and was expecting to have a better bathtub. All in all, it was fair, but could be better.

Great location on Paulista. Walking distance to many places. It is only a minute to MASP. Easy to get in and get out.

everything but size of room

Small room

Situated just a short walk from Paulista Ave. traditional but with modern contemporary feel. Very well maintained.

Nothing

GREAT HOTEL, TERRIBLE INTERNET

Guest service: Allow me to check in early and check out late without extra charges Location Peace and quite right off Avenida Paulista Close to most things you may want for pleasure and business

The internet service is extremely slow, unstable (drops on an off). I had to find a virtual office elsewhere for a very important conference call. I had some other calls at the hotel where the client had to call me at the hotel and another one where they heard most but not all that I was saying. I called before booking the hotel and they told me they had made improvements 2 weeks ago. When I experienced problems and questioned the staff, they told me that they just added access points but no improvements were mad about speed (extremely slow), not could they control the stability of the internet (dropped connection). I should mention that even at the virtual office I had problems and had to make a call using international data roaming on my cell phone due to internet problems there too.