Good to know
Value for money
Distance to city centre
|Sanya Phoenix Intl|
Distance to airport
|"The room was huge, comfortable and beautiful!"||(in 7 reviews)|
|"The beach and pool facilities are great."||(in 11 reviews)|
|"Extremely friendly & helpful staff."||(in 14 reviews)|
|"Food quality has disappointed me."||(in 6 reviews)|
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Good location, spacious and comfortable room.
Breakfast was not only crowded, but also not up to 5-star standard; internal communication and coordination was bad - check out staff had to call several times to confirm food charges, leaving customer waiting; internet was slow.
The hotel is very well maintained, clean, spacious rooms. Cleaning was done every day on request, all members of the staff vere extremely helpful and on point.
All of the restaurants are located in the open area without prepoer air conditioning. It was quite uncomfortable, considering that air temperature went all the way up to +30 degrees in the early morning. We had to eat breakfast real fast and go looking for better cover afterwards.
The beach is awesome, the staff is friendly and willing to go the extra mile. Coco, Beibei, Season and Keith speak great English and were very thoughtful of our preferences. Although we didn't use the services there seemed to be plenty of water activities at the beach.
The hotel is dated, the bed quality is very poor (certainly no Sheraton Sweet Sleeper) and due to the pandemic all but one restaurant were closed. The bar even closed at 9 PM, and since the hotel is remotely located there are no alternatives. Not what we were hoping for during our short holiday.
Room walls very thin, could hear neighbours from all round, even just talking and sneezing! Didn’t feel very private. In the toilets there was not a very good selection of complimentary items. For example no sewing kit, nail file etc.
Good environment and good location. The room is very clean and the bed is comfortable. The service is good.
Just a suggestion. For the breakfast vegetable cooking, hope to use the marsh room flavor in stead of chicken flavor for the vegan people.
Enjoy a serene island getaway with the whole family at Sheraton Sanya Resort. Located in the popular seaside city of Sanya and overlooking gorgeous Yalong Bay, our 5 star resort offers all you need for a fulfilling, refreshing island visit. Spacious, comfortable accommodations offer plush beddings, modern bathrooms and entertainment systems and beautiful views of our hotel property and the sea. Choose from exquisite family-friendly dining options at our 5 star Sanya resort - from authentic local and Cantonese fare, to dynamic international and pan-Asian cuisines. Relax and unwind with our two heated pools, 24-hour fitness center and private resort spa. Our Sanya hotel also offers an extraordinary array of event venues ideal for weddings and private gatherings, from our elegant Grand Ballroom venue to our lovely Lotus Garden and secluded beaches. Whether you're visiting Sanya for a romantic escape or a family vacation, reserve your stay at Sheraton Sanya Resort for an experience that goes beyond the ordinary.
based on 324 reviews
Value for money
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Most popular landmarks
- Yalong Bay 1,9 km
- Hudie Valley 2,1 km
- Yalong Bay Tropical Paradise Forest Park 2,8 km
- Sun Bay 4,8 km
- The Spa at Mandarin Oriental Sanya 10,7 km
- Dadonghai Bay 11,5 km