4 stars

Doña Urraca Hotel & Spa

5 De Mayo 117, 76000 Santiago de Querétaro, Queretaro de Arteaga, Mexico
Santiago de Querétaro, Mexico
See location+52 442 238 5400
From
R2 062
Cheapest

rate per night

8,5
Very good
based on 410 reviews
410 reviews
Room type
Provider
Nightly total
Double room
R2 062
Deluxe room
R2 134

Overview

Rooms Make yourself at home in one of the 24 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, as well as phones with free local calls. Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Business}, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Property Location A stay at Doña Urraca Hotel & Spa places you in the heart of Querétaro, within a 5-minute walk of Ignacio Mena Rosales House of Culture and Plaza de Armas. This 4-star hotel is 1.1 mi (1.8 km) from Josefa Ortiz de Domínguez Auditorium and 1.2 mi (1.9 km) from Aqueduct of Santiago de Querétaro. Dining Enjoy Mexican cuisine at Doña Urraca, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to 12:30 PM for a fee. Optional Charges Fee for cooked-to-order breakfast: approximately MXN 120–250 per person Airport shuttle fee: MXN 500 per vehicle (roundtrip) Late check-out fee: MXN 250 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Front desk staff will greet guests on arrival. Check-Out Checkout is done at 1:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available Essential workers only - NO Professional property host/manager
8,5
Very good rating
Based on 410 verified guest reviews

Latest deals for Doña Urraca Hotel & Spa

Sat 20/9
Sun 21/9
Deluxe room
bed type unknown
R2 134
nightly with fees
bed type unknown
R2 568
nightly with fees
bed type unknown
R2 598
nightly with fees
Double room
bed type unknown
R2 062
nightly with fees
bed type unknown
R3 104
nightly with fees
bed type unknown
R3 104
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Doña Urraca Hotel & Spa

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Parking
  • Spa

Services and conveniences

  • Room service
  • Business centre
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • 24-hour front desk

Pool and spa

  • Sauna
  • Spa
  • Hot tub

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Parking and transportation

  • Airport shuttle
  • Parking

Laundry

  • Laundry facilities
  • Laundry service

Things to do

  • Beauty salon
  • Bicycle hire

Accessibility and suitability

  • Lift

Bathroom

  • Hairdryer

Health and safety

  • Safe

Family friendly

  • Babysitting or child care

Reviews of Doña Urraca Hotel & Spa

8,5
Very good
410 verified ratings
Wonderful
255
Very good
64
Good
43
Okay
13
Fair
11
Mediocre
5
Poor
19

Summary of reviews

Guests say
Guests appreciated the beautiful location and great facilities, including a lovely pool. However, many expressed dissatisfaction with the service, cleanliness, and breakfast quality, feeling that the hotel did not meet expectations given its price.
AI-generated from customer reviews
Location9 out of 10
Bed Comfort8.5 out of 10
Pool8.5 out of 10
Cleanliness3 out of 10
Service3 out of 10
Breakfast2.5 out of 10
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Score by provider

All reviews

9.4
Wonderful
agaitans, Apr 2016
Cons (-) We checked in on sunday and left on monday. The spa closes at 4 pm on sundays so no chance for a massage. There was a special wine tasting dinner but reservations are required one day in advanced , so we did not know and could not make reservations on the same day, so for those 2 reasons we dis not enjoued the hotel at its best

Location

5 De Mayo 117, 76000 Santiago de Querétaro, Queretaro de Arteaga

What's nearby

  • Museo Casa de la Zacatecana295 m
  • Plaza de Armas369 m
  • Museo Regional de Queretaro0.5 km
  • Jardin Zenea0.6 km
  • Teatro de la Republica0.7 km
  • Museum of Arts of Queretaro0.8 km
  • Cerro de Las Campanas National Park2.5 km
  • Plaza Galerias2.7 km
  • Estadio Corregidora2.8 km
  • Plaza de Toros Santa Maria2.9 km
  • Nestle Headquarters3.5 km
  • El Cimatario National Park7.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Doña Urraca Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Doña Urraca Hotel & Spa

  • Where is Doña Urraca Hotel & Spa located?

    Doña Urraca Hotel & Spa is located at 5 De Mayo 117, 0,7 km from the centre of Santiago de Querétaro. Museo Casa de la Zacatecana is the closest landmark to Doña Urraca Hotel & Spa.

  • When is check-in time and check-out time at Doña Urraca Hotel & Spa?

    Check-in time is 15:00 and check-out time is 12:00 at Doña Urraca Hotel & Spa.

  • Does Doña Urraca Hotel & Spa offer free Wi-Fi?

    Yes, Doña Urraca Hotel & Spa offers free Wi-Fi.

  • How far is Doña Urraca Hotel & Spa from the airport?

    Doña Urraca Hotel & Spa is 21 km from Santiago de Querétaro. Doña Urraca Hotel & Spa is 106 km from Morelia.

  • How does KAYAK find such great Doña Urraca Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Doña Urraca Hotel & Spa in Santiago de Querétaro and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Doña Urraca Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Doña Urraca Hotel & Spa.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

10,0
0,7 km
Santiago de Querétaro
21,0 km

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