Doña Urraca Hotel & Spa

4 stars
5 De Mayo 117, 76000 Santiago de Querétaro, Queretaro de Arteaga, Mexico
Santiago de Querétaro, Mexico
+52 442 238 5400
8,2
Very good
based on 405 reviews
405 reviews
Wed 13/5
-
Thu 14/5
2 guests, 1 room
Deals from
R2 019
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
R2 019
Double room
R2 648
10 more Doña Urraca Hotel & Spa deals
10 more Doña Urraca Hotel & Spa deals
Pool
Other
Other
Other
Restaurant
Other
Balcony
Other
Other
Other
Other
Outdoor view
Other
Bedroom
Other
Bedroom
Living room
Other
Pool
Banquet hall
Pool
Bedroom
Balcony
Pool
Other
Other
Hallway
Other
Photos of Doña Urraca Hotel & Spa
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, coffee/tea in a common area, spa services, and free use of bicycles are onsite. Change of towels is available on request. HOTEL & SPA DOÑA URRACA QUERETARO offers 24 accommodations with safes and hair dryers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
8,2
Very good rating
Based on 405 verified guest reviews

Latest deals for Doña Urraca Hotel & Spa

Wed 13/5
-
Thu 14/5
Deluxe room
bed type unknown
R2 019
nightly with fees
bed type unknown
R2 430
nightly with fees
bed type unknown
R2 458
nightly with fees
Double room
bed type unknown
R2 648
nightly with fees
bed type unknown
R2 810
nightly with fees
bed type unknown
R2 937
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Doña Urraca Hotel & Spa

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking
  • Business centre

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • No smoking
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Bathroom

  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

General

  • Family rooms
  • Garden view
  • Pool view
  • Storage available
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Massage
  • Sauna

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Laundry service
  • Trouser press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle hire
  • Beauty salon

Family friendly

  • Babysitting or child care
  • Kids' club

Reviews of Doña Urraca Hotel & Spa

8,2
Very good
405 verified ratings
Wonderful
252
Very good
63
Good
43
Okay
13
Fair
11
Mediocre
5
Poor
18

Summary of reviews

Guests say
Guests generally appreciated the hotel's excellent location, spacious and comfortable rooms, and pleasant atmosphere. The pool and decor were also positively noted. However, many guests expressed dissatisfaction with the service quality, including unhelpful and rude staff, poor management, and issues with heating and air conditioning. Breakfast quality and availability were also common complaints. Some guests found the cleanliness and value for price lacking. Overall, the hotel offers a beautiful setting and good room comfort but needs improvement in service and amenities.
AI-generated from customer reviews
Location9 out of 10
Room Size7.5 out of 10
Bed Comfort6.5 out of 10
Service1.5 out of 10
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Location

5 De Mayo 117, 76000 Santiago de Querétaro, Queretaro de Arteaga

What's nearby

  • Museo Casa de la Zacatecana295 m
  • Plaza de Armas369 m
  • Museo Regional de Queretaro0.5 km
  • Jardin Zenea0.6 km
  • Teatro de la Republica0.7 km
  • Museum of Arts of Queretaro0.8 km
  • Cerro de Las Campanas National Park2.5 km
  • Plaza Galerias2.7 km
  • Estadio Corregidora2.8 km
  • Plaza de Toros Santa Maria2.9 km
  • Nestle Headquarters3.5 km
  • El Cimatario National Park7.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Doña Urraca Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Doña Urraca Hotel & Spa

  • Where is Doña Urraca Hotel & Spa located?

    Doña Urraca Hotel & Spa is located at 5 De Mayo 117, 0,7 km from the centre of Santiago de Querétaro. Museo Casa de la Zacatecana is the closest landmark to Doña Urraca Hotel & Spa.

  • When is check-in time and check-out time at Doña Urraca Hotel & Spa?

    Check-in time is 15:00 and check-out time is 12:00 at Doña Urraca Hotel & Spa.

  • Does Doña Urraca Hotel & Spa offer free Wi-Fi?

    Yes, Doña Urraca Hotel & Spa offers free Wi-Fi.

  • Does Doña Urraca Hotel & Spa offer free parking?

    Yes, Doña Urraca Hotel & Spa offers free parking.

  • How far is Doña Urraca Hotel & Spa from the airport?

    Doña Urraca Hotel & Spa is 21 km from Santiago de Querétaro. Doña Urraca Hotel & Spa is 106,2 km from Morelia.

  • Does Doña Urraca Hotel & Spa have a pool?

    Yes, Doña Urraca Hotel & Spa has a pool on-site.

  • How does KAYAK find such great Doña Urraca Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Doña Urraca Hotel & Spa in Santiago de Querétaro and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Doña Urraca Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Doña Urraca Hotel & Spa.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,3
0,7 km
Santiago de Querétaro
21,0 km

Everything you need to know for your stay in Santiago de Querétaro

Complete your trip to Santiago de Querétaro

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