Intercontinental Hotels Santiago

Ave Vitacura 2885 Las Condes, Santiago, Chile
+56 223 942 000

Cheapest
rate per night

8,8

Excellent
based on 2 355 reviews
Intercontinental Hotels Santiago - Santiago, Chile
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Expedia R1 497
Orbitz R1 497
Hotels.com R1 552
Expedia
Orbitz
Hotels.com

Good to know

Distance to city centre 6,1 km
Location rating 8,3
Nearest airport Santiago Arturo Merino Benitez
Distance to airport 17,1 km

Rooms

Check-in
Check-out

King rooms

R4 014+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
R4 014 per night

Standard rooms

R1 497+

Photo
Bed type
Provider
Nightly base price
IMAGE
Twin bed
R1 497 per night
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Twin bed
R1 497 per night
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Twin bed
R1 552 per night
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Twin bed
R1 560 per night
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Unknown
R1 560 per night
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Unknown
R1 618 per night
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King bed
R1 635 per night
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Unknown
R1 635 per night
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Unknown
R1 752 per night
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King bed
R1 765 per night
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Twin bed
R1 912 per night
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Unknown
R1 937 per night
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King bed
R2 122 per night
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Unknown
R2 202 per night
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King bed
R2 307 per night
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Twin bed
R2 625 per night
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King bed
R2 742 per night
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Twin bed
R3 493 per night

Deluxe rooms

R3 735+

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Bed type
Provider
Nightly base price
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Unknown
R3 735 per night

Double rooms

R1 618+

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Bed type
Provider
Nightly base price
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Unknown
R1 618 per night

Luxury rooms

R1 945+

Photo
Bed type
Provider
Nightly base price
IMAGE
Twin bed
R1 945 per night

Superior rooms

R3 070+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
R3 070 per night

Reviews

Traveller rating

16
32
9
6
0

Time of year

Traveller type

Show reviews that mention

+
breakfast included in 15 reviews
dear booking in 2 reviews
dirty carpet in 9 reviews
good location in 22 reviews
good service in 4 reviews
happened in 6 reviews
hotel own parking lot in 25 reviews
hotel room in 14 reviews
kept stopping in 5 reviews
little bit in 11 reviews
occasions in 4 reviews
porters never help in 2 reviews
reduction in 1 review
staff is great in 34 reviews
stay in that hotel in 22 reviews
  • Mediocre
    Jun 2019
    2,5

    The AC was not working in the room. Also there was not bin. Breakfast was acceptable.

    Looks as an old hotel.

  • Excellent
    May 2019
    9,5

    The staff is fantastic! They really know how to make you fill comfortable. From the front desk til the restaurant, passing thought the concierge and bar. I always travel to Santiago for business and stay with them. This however was my first time with the whole family. I was with a 9 months baby who only eats our own food. So we brought from Rio frozen food and stored with them in the concierge, and every morning we just called and they prepared the food for us. There are some things that deserve acknowledgment, and their care, attention and kindness were incomparable.

  • Good
    Mar 2019
    6,8

    The staff

    Not very clean, the parking very expensive, difficult to get there

  • Good
    Dec 2018
    7,0

    Room and location was good.

    I booked a prepaid stay. I had to leave 3 nights early. They could not reimburse me or give me some type of future reservation credit for those 3 days even though I am a spire elite member. Also, I was charged an extra $50USD per day because I made a booking through a travel agency. This is ridiculous. This information needs to be given to the customer prior to making a booking.

  • Good
    Dec 2018
    7,0

    Wonderful breakfast and nice room so my complaints do not regard the room or the food.

    Main message: In a 5-star hotel you expect the hotel to - without discussion - compensate a guest who has such serious complaints as I had! This is the story At arrival I was informed that renovation was taking place in the hotel building where I had booked the (very expensive) hotel room. I was then offered a room in another building IF I was willing to pay an extra 50 dollar/night! I declined as I was planning to be at the conference the day time during the conference but also because I did not want to spend even more money on this hotel room (very strange to ask me to pay for not being disturbed by noise due to renovation!) I happened to fall ill during the conference I was attending and had to spend one day in the hotel room. During the day time there was constant drilling and terrible noise the whole time. In the afternoon I dragged myself down to the reception and complained (with fever, headache and a terribly sore throat) and was told that I could change room in the evenening. As I could not move room (I could hardly stand up) I told them this was not possible for me. Also there were no noise in the evening. On checkout I asked for a reduction in the price as the noise had been unbearable. After several hours of conferring between reception staff and manager I got a reduction of one tea, a sandwich and an apple.... I was told that the hotel would get in contact with me for further discussions regarding my complaints and the reduction of hotel costs for one night. This was one month ago and I still have not heard anything from the hotel.

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About

Overview

Conveniently located in the business district, this elegant hotel is the best choice for both business and pleasure. Nearby you can find the largest shopping center in Latin America, Costanera Center, US Embassy, WTC, Bicentennial Park and subway stations. The hotel’s rooms were newly renovated. In addition, it offers spacious meeting rooms that make it one of the most important convention centers in Santiago.

InterContinental

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,8 Excellent

based on 2 355 reviews

8,7

Bar

8,3

Location

3,6

Cleanliness

3,0

Value

Things to know

  • Friendly service
  • Spacious rooms
  • Nice building

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Disabled access
Business centre
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Indoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Storage available
Lift
Massage
Laundry facilities
Spa
Hairdryer
Coffee shop
Babysitting/child care services (surcharge)
Pets not allowed
Parking (surcharge)
Ski shuttle (surcharge)
Wedding services
Golf
Cable or satellite TV

Photos

Intercontinental Hotels Santiago - Santiago - Building All photos (37)
Intercontinental Hotels Santiago - Santiago - Banquet hall Banquets (4)
Intercontinental Hotels Santiago - Santiago - Bathroom Bathroom (2)
Intercontinental Hotels Santiago - Santiago - Bedroom Bedroom (5)
Intercontinental Hotels Santiago - Santiago - Buffet Buffet (1)

Location

Most popular landmarks

  • Sky Costanera 0,6 km
  • Parque Bicentenario 1,6 km
  • Parque Arauco 2,6 km
  • Santuario del Cerro San Cristóbal 3,1 km
  • Zoológico Nacional de Chile 3,4 km
  • La Chascona 3,5 km

Getting around

Santiago Arturo Merino Benitez 17,1 km

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