Hotel Leonardo da Vinci

Some of the staff were quite helpful and friendly. My room was well lit and the bed very comfortable. The walls seemed freshly painted. The breakfast, although somewhat monotonous after a few days (I stayed 10), was well served and had lots of variety.

The biggest set back was that the room was advertised as having wifi but it was not available 90% of the time. This was very inconvenient given I was in Santiago on business. The room could have been cleaner - dust on upper shelves in the closet, in some of the drawers and grime on floor of bathroom. A few times the towels were tattered and grey and when I explained that the towels were taken and had not been replaced one day, the front desk clerk promised but failed to act in this issue.