Value for money
Distance to city centre
Distance to airport
|"Comfortable bed, clean linen, excellent breakfast!"||(in 10 reviews)|
|"great breakfast, comfortable room"||(in 57 reviews)|
|"Happy hour was included and nice."||(in 15 reviews)|
|"The hotel was under remodel."||(in 14 reviews)|
|"Parking fee should be included."||(in 12 reviews)|
|"Charged for WiFi parking etc"||(in 12 reviews)|
|free breakfast||in 107 reviews|
|staff was very helpful||in 75 reviews|
|worst hotel||in 50 reviews|
|happy hour||in 44 reviews|
|parking fee||in 37 reviews|
|parking night||in 31 reviews|
|spacious room||in 31 reviews|
|bed was very comfortable||in 21 reviews|
|bit tired||in 21 reviews|
|excellent food||in 21 reviews|
|snacks and drinks||in 19 reviews|
|needs an update||in 17 reviews|
|second day||in 12 reviews|
|second time||in 12 reviews|
|hot water||in 8 reviews|
|san francisco||in 6 reviews|
|living room||in 4 reviews|
|pool and the hot tub||in 4 reviews|
|undergoing renovations||in 3 reviews|
Unsanitary in portions not remodeled yet
Staff were kind, friendly and polite in limited interactions.
Room and hallways were way overdue for refresh - mold, dust, dirt, broken furniture, you name it. Absolutely horrible, I would have left before sleeping or showering there if I could have. Smell was unspeakable and humidity (in a non humid climate!) was not controlled at all leading to the mold, bad smells, etc
$7 for the parking? You're not the Ritz, you're a motel.
David the dining room greeter was so pleasant, friendly and cheerful. Most people don't even notice him, but I think he is doing a great job.
Hotel staff was nice. The food selection was good . Bed was comfy and room was clean.
Asked for our bed to be made while we were out, but all the housekeeper did was put a pile of towels on the couch. We had to call later to ask them to make the bed. It may seem like a small matter, but don't think it's too much to ask. Nice to have a tidy room after a long day.
Last Minute Oasis
Very quiet and always appreciate the breakfast and happy hour!
Wish the train was operating to Sonoma. Still a few months away. That will be awesome.
Nice place for families
Couldn't control air conditioning to get colder
Great Choice for the Marin County Fair
The room design, hotel layout, coy ponds, happy hour, breakfast, pool, honor bar style shop.
It's a little run down and the bar closes early. It seems like it should be open later on weekends. Especially when there are no other options near by.
Pricey and staff not all that helpful
Cost, long walk to room
My favorite place to stay in the area
The indoor waterfall and koi pond, part of their tropical atrium, are really unique. They have substantial snacks in the evening and great breakfast.
Clean, quiet and comfortable! Great happy hour and full breakfast
To holder is behind the user! Awkward!!
Not worth the money...
Nice location and a beautiful lobby. Quiet. Very large rooms that can comfortable fit 4 people. Liked the complimentary treats during the midday to evening. Each room has 2 rooms, each with its own hdtv. Comfortable beds with nice sheets. I used the fridge, which worked very well and kept my drinks very cold.
It was obvious it hadn't been cleaned from the previous guests. The facility was dirty. Literally. There was urine on the seat and toilet paper in the bowl. The backs of earrings were on the counter and we only had one set of towels for a room meant for two people. I called to have it cleaned and it took them over an hour to send anyone. And when they did, after I'd called a second time to remind them, the maid merely flushed the toilet and left without cleaning anything. I requested to have my room switched but the person at the front desk said they were fully booked. So I was out of luck and decided to stick it out. Later that night I realized the ironing board and doors to the armoire were broken. Yet another disappointment. The next morning I was out of the room by 9:45 am. I came back just before 3 pm and found my room hadn't been cleaned. I waited over an hour before the maid knocked on my door. She walked in, made the beds, took away the wet towels, and within 10 minutes she left. She never touched the counters, vacuumed, or disinfected the bathroom. Then, to no surprise by this point, I went to use the complimentary microwave and found it a mess. It had obviously been used many times and never been cleaned. Luckily the first maid left a roll of paper towels by mistake. I cleaned it myself. If I stay here again, I'll have to remember to bring Clorox bleach, a sponge, rubber gloves, paper towels and air freshener. I'll keep my usual tip to cover my extra expenses. And it's 2015 Embassy Suites. What hotel doesn't offer complimentary wifi?! Especially at nearly $200 a night.
i like the hotel, it was beautiful, I enjoy the water fall, coy fish, the hotel grounds very nice. the breakfast excellent... P.S. I like being on the firs floor. that provided us a great access to the beautiful scenery the hotel has to offer.
I did not like the room. it was not what I expected from a beautiful hotel. the living room had a big conference table, it fell like I was at an office, that made it very uncomfortable, we wanted a private place to hangout but with the big table and office chairs, it was not possible. we ask the staff " a guy" for the room to be change but the staff member, that we ask, he told us we need it to pay an additional $50. I you can see as was not away in business nether was I meeting with other people for biasness. the staff member made a remark that my room was book by you guys and that they could not change any!!!
Size of the room, parking, staff.
Looked a bit old and careless on cleanliness facilities status in general.
Cleanliness good service and great proximity to San Francisco.
Comfortable bed, nice to have a refrigerator, coffe maker and micro wave. Great towels, clean room.
The restaurant food is not so good.
The Embassy Suites San Rafael - Marin County hotel is located just north of San Francisco, a footbridge away from the Marin County Convention Center and Civic Center. Set in a scenic area known for its wineries and natural beauty, this upscale San Rafael hotel is within easy reach of attractions including Napa and Sonoma Wine Country, Northgate Shopping Mall, Sausalito and downtown San Francisco. This all-suite hotel in Marin County offers rooms with separate living areas and bedrooms, each with an LCD TV, Wi-Fi, and a flexible work desk and sofa in the parlor. Start the day with a free made-to-order breakfast and relax after a long day with complimentary drinks and snacks at the Evening Reception*. Our Red Oak Restaurant and Bar offers local foods sourced from the hotel’s onsite Red Oak Farm and Marin Farmer’s Market with seasonal favorites in a casual setting. Take a swim in the heated indoor saline pool or unwind in the whirlpool. For keeping fit, the fitness center offers Peloton® bikes, cardio and weights. Jog or hike in the many woodland trails nearby. Our family-friendly hotel offers self-parking for a small fee and high-quality amenities in the center of San Rafael, close to many fun activities and things to do. For business guests, the 24-hour BusinessLink™ Business Center offers internet and printing access. Host a meeting or conference in the hotel’s flexible meeting and event spaces. The ballroom has a capacity of up to 500 guests.
based on 291 reviews
Value for money
Policies vary by room type and provider.
All reservations at Embassy Suites by Hilton San Rafael Marin County – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Embassy Suites by Hilton San Rafael Marin County is located at 101 Mcinnis Parkway, 3,5 km from the centre of San Rafael. Marin County Civic Center is the closest landmark to Embassy Suites by Hilton San Rafael Marin County.
Check-in time is 15:00 and check-out time is 12:00 at Embassy Suites by Hilton San Rafael Marin County.
No, Embassy Suites by Hilton San Rafael Marin County does not offer free Wi-Fi.
No, Embassy Suites by Hilton San Rafael Marin County does not offer free parking.
No, Embassy Suites by Hilton San Rafael Marin County does not offer free airport shuttle service.
Embassy Suites by Hilton San Rafael Marin County is 31,9 km from Napa County. Embassy Suites by Hilton San Rafael Marin County is 41,6 km from Concord Buchanan Fld.
No, pets are not allowed at Embassy Suites by Hilton San Rafael Marin County.
Yes, Embassy Suites by Hilton San Rafael Marin County has a pool on-site.