Residence Inn San Diego Sorrento Mesa/Sorrento Valley

Excellent customer service from Jessica, who arranged for an early check in.

$14 parking fee The mattress cover for the sofa bed was much too small and unusable.

The staff is truly amazing, Yolande went above and beyond during check in and followed up to make sure I had a pleasant stay. The breakfast was great with lots of options and healthy choices as well. It's location was perfect for us as we were travelling for work and was close to our work area. The 5@7 options are also a great add-on, to allow people travelling to feel less alone, it's a very nice touch!

The gym area is very small with little options. only one treadmill and one elliptical plus some weights. It could be improved.

Breakfast was as expected. Nothing exceptional. Location was fine. Good access to other primary routes. Bed and mattress were Marriott standard and great. Having the Residence Inn space in the room is always terrific.

Breakfast: they made a vegetable thing with broccoli in the morning. And broccoli stinks while cooking. Made the whole breakfast area smell bad and the rest of the food then had much less appeal. The AC in our room wouldn't shut off. We were fortunate in that just turning off the breaker silenced the blower (located in the bedroom) and the mild temperatures meant we didn't have to turn it on. Would not have allowed anyone to sleep in that room.