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|"Great service and great room."||(in 126 reviews)|
|"Clean, comfy and great location"||(in 141 reviews)|
|"Staff was very helpful and courteous."||(in 88 reviews)|
|"They charged for parking."||(in 36 reviews)|
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I enjoyed the location and how close it was to the marina. It provided a beautiful view and our room had a "lawn" in front of it with a couple of chairs, so if we wanted to chill outside we could so there. It was not a private lawn, I would have preferred a private balcony, but it wasn't bad.
The room was OK, definitely did not scream luxury or modern or anything like that but I understand I was paying for the location. I understand that the staff situation is different with COVID-19 protocols in place. Still, I find it unfortunate that when we called room service for a wine bottle opener, we had to call 3 times to remind them that we asked for a wine bottle opener (that they said they had) and it took an hour and a half for it to be delivered to us. Every other time we called room service (for utensils, or for them to pick up our dirty towels), they gave us a an ETA for when it would be delivered and even if it was a long wait time at least they delivered it within the ETA.
Shelter island is a great place to be for either leisure or work. Far enough from downtown yet relatively close to everything I need
It was 4th July week end and it was noisy until late at night.
Location, sights scene, and great getaway! Our rooms were so great view of the San Diego, Bay toward Coronado North Island side.
Safety...need speed pumps to slow down the property parking zone area, and homeless coming over to the property as a hangout late at night! Hoping there is security surveillance surrounding the property!
The people were all incredibly helpful and kind throughout our stay.
The coffee maker was in the bathroom. Not a deal breaker by any means but it was odd.
The location is amazing! Pool was great, staff friendly, and beds comfortable.
No complaints about the property but lots of people smoking skunk weed so we couldn’t enjoy the patio as often as we would have liked.
The stunning waterfront location of Best Western Plus Island Palms Hotel and Marina makes it a perfect location for any business or leisure travelers seeking a comfortable, relaxed stay. It is located on Shelter Island and overlooks Shoreline Park. Most rooms boast stunning views of the water.
Rooms are modernly decorated with comfortable furnishings. Guests can choose from a variety of accommodations, including water view rooms, queen rooms, king rooms, mini studio suites, and executive suites. All rooms include wireless high-speed internet, a coffee maker, microwave, mini fridge, air-conditioning, flat-screen television with premium channels, plush bedding, spacious bathrooms, and custom bath products. Some rooms feature private balconies and waterfront views. Larger suites feature spacious living areas and fully-equipped kitchens for self-catering options. All rooms are kid-friendly.
Room service and laundry service are available. Paid parking is available onsite. Business travelers can utilize the onsite business center which boasts enough space to host conferences, corporate meetings, and social gatherings. The hotel offers free bike rentals to guests, and also includes access to the outdoor patio and tennis courts. Guests can enjoy the two outdoor pools with sundecks and lounge chairs, as well as two hot tubs.
Guests can enjoy convenient dining at the onsite restaurant, which serves classic American cuisine for breakfast, lunch, and dinner. There is also a bar which offers gourmet cocktails, fine wines, and an impressive selection of beers. For additional dining options, the nearby area boasts countless restaurants, cafes, bars, and eateries.
based on 916 reviews
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Most popular landmarks
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