All reviews
Ammentities are amazing. Staff is friendly and helpful. Great location near beach. Big tv in room. kids loved it. Room looked and felt very clean. Garden view room had little baby ducks go by with their mom duck.
You're going to need pillows or ask for a bunch of pillows to make a normal pillow. The ones in the room are half empty and tiny.
The resort itself is very close to mission beach, just a short walk. The resort pool was awesome with lots of amenities including crafts and a free arcade! The bay is right at the resort which was awesome
Cost was outrageous for us to not be lakefront. Also the bed was single handily the dumpiest most uncomfortable bed of my life. I couldn’t sleep. Our room was dark and dingy, not fresh. Housekeeping was ok, not pristine clean. Wouldn’t stay here again!
Didn't make it to breakfast but I slept like a baby
Location, location, location. Excellent hotel with sandy beach fronts on Mission Bay and a few minutes walk from Pacific Beach on the ocean and Belmont Park.
Age of facility is showing and remodelling is planned but linen and bath towels are all new and fresh and beds are very comfy.
Check in process was easy and it was very clean room. Great location for sure!
Tried to do an early check in and it was a difficult process with absolutely no guarantee and very little information. It would have been fine if they could have just looked to see what the chances were with a possible estimated time frame. I came in at 8 am and they just said “if you do not hear from us by 4 pm then we were not able to get you early check in”
The room had a beautiful view. Lots of things to do and eat within walking distance. Room was pretty spacious.
Shower tub was not very clean. My 1 year old find an old tissue under the bed which was really gross. The staff left something to be desired.
Everyone there was very friendly
Bathroom floor needed a little extra cleaning.
Our 1st rm was in back on top and view of bay was Beautiful. Rm was big n very clean. Our 2nd night we got moved to even better rm at private beach bcuz we had issue w/ next door neighbors. That was special surprise that hotel gave us not only was rm gorgeous but workers even put Happy Anniversary card n tray of choc strawberries platter. Thx front desk workers Kevin, Cynthia, Jason, Devon, Jacob,...
I Dnt really have anything to say about the workers or Rooms!!! Beautiful Spot. Only problem we had was we were there for Anniversary and we Dnt get out much bcuz of our big family. I believe the hotel just made over sight but they put us next to couple w kids. let just say we needed to move w/o any more problems come about. We let the front desk know of situation and they were very polite and rus...Read more
The beach was great with lots of rentals for paddle boards etc...The setting of the hotel on it, the pond with the ducks was a big hit with the kids as was movie night at the pool with a giant screen as they swam. So close to Sea World you could almost walk there!
The map to the hotel left off cross streets at the signal turn, so I passed it a couple of times, only difficulty was finding the hotel from the map printed with hotel info.
