Pros (+) Na
Cons (-) Not very clean, there was a plastic bag placed over the fire alarm when we got there. There was people outside our room banging on the door next to us for a long time.
2 stars
SureStay by Best Western Salt Lake City Downtown
1009 South Main Street, Salt Lake City, UT 84111, United States
Salt Lake City, UT
See location+1 801 355 4567Photos of SureStay by Best Western Salt Lake City Downtown
Overview
Welcome to SureStay by Best Western Salt Lake City Downtown, where simplicity meets value in Utah's vibrant capital city. Our hotel stands out for its recently renovated spaces and unbeatable downtown location, making it the perfect choice for travelers seeking quality accommodations without the premium price tag. We combine the relaxed atmosphere Salt Lake City is known for with the exceptional value and reliable comfort that define the SureStay experience. Our hotel is designed with your comfort and convenience in mind. Each morning, start your day with our complimentary full breakfast featuring eggs, sausage, hash browns, pancakes, and assorted juices served in our welcoming lobby. Take a refreshing dip in our heated outdoor pool (open May through August) or stay connected with free WiFi throughout your stay. Our clean, comfortable rooms provide everything you need for a restful night's sleep after a day of business or exploration. SureStay by Best Western Salt Lake City Downtown is your gateway to exploring the best of Salt Lake City. Located just 2.5 miles from the historic Temple Square and 3.5 miles from the stunning Great Salt Lake, our hotel in Salt Lake City puts you within easy reach of wilderness adventures in Cottonwood Canyon and cultural experiences at the Natural History Museum of Utah. Savor authentic Mexican cuisine at the renowned Red Iguana or enjoy Italian favorites at Olive Garden, both just a short drive away. Business travelers appreciate our proximity to the University of Utah, Westminster University, and Salt Lake City's thriving downtown business district. The team at SureStay by Best Western Salt Lake City Downtown is excited to welcome you to Salt Lake City. Whether you're visiting for business, outdoor recreation, or family adventures, we provide a comfortable, affordable base with all the essentials you need for a worry-free stay. Rest easy, rest assured – your satisfaction is our highest priority.
Latest deals for SureStay by Best Western Salt Lake City Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at SureStay by Best Western Salt Lake City Downtown
- Outdoor pool
- Free Wi-Fi
- Private bathroom
- Coffee machine
- Air-conditioned
- Flat-screen TV
- TV
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Shower chair
- No smoking
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
Services and conveniences
- ATM on-site
- Safety deposit box
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- Storage available
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Pool
- Outdoor pool
- Pool with a view
Outdoor
- Garden
Things to do
- Bicycle hire
Health and safety
- Daily housekeeping
Reviews of SureStay by Best Western Salt Lake City Downtown
6.7
Okay
1097 verified ratings
Wonderful
166
Very good
145
Good
221
Okay
102
Fair
115
Mediocre
89
Poor
259
Summary of reviews
Pros (+)
Cons (-)
Sort by:Most recent
Score by provider
6.9 out of 10
709 reviews
4.7 out of 10
34 reviews
7.1 out of 10
8 reviews
4.2 out of 10
8 reviews
All reviews
Pros (+) Staff was nice.. room was a room.
Cons (-) Did not like the drinks who kept making their car alarm go off at 2 AM. Free breakfast wasn't that great, but it was clean in the small breakfast room.
Cons (-) Staff at reception was incredibly unhelpful, rude, and spoke down to (and ignored) guests. Ice machine and vending machines are broken and evidence suggests they have been for awhile. Wifi does not reach all rooms. Technology is dated and walls/floors are very thin. We could hear everything happening outside and upstairs. Misleading name, no where near City Creek. Cheap quality everything. Regrett...
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Pros (+) Nothing
Cons (-) uncomfortable bed and pillow, thermostat intentionally disabled, pathetic breakfast, stained carpets, rundown
Pros (+) Cleanliness is good AC is cold For serving is quickly response (service is good)
Cons (-) Breakfast just few items/choices, so different with other Hotel with the same price but they have more choices
Pros (+) Location is good. Daytime staff seemed friendly.
Cons (-) When I climbed into bed after checking in for a two-day reservation, I slid into soaking wet sheets. Pulling back the covers revealed the unmistakable smell of urine. The front desk manager was completely unsympathetic and refused to apologize or provide any solution until I actively demanded one. He told me that people go in and out of the rooms all the time and there is nothing he can do to prev...
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Pros (+) I liked that a refrigerator and microwave were in the rooom. Also liked that breakfast was offered.
Cons (-) My 11-year old son said the room smelled like a urinal. :( I needed to pull out the febreze and sprays that I could find just to be comfortable. Breakfast was offered, but selection was very limited.
Cons (-) Refrigerator froze the food. Air condition was very noisy. No shampoo was provided. Maybe forgot ???
Location
1009 South Main Street, Salt Lake City, UT 84111
What's nearby
- Salt Lake City and County Building1.4 km
- Liberty Park1.5 km
- Salt Lake Public Library1.5 km
- Chase Home Museum1.5 km
- Salt Palace Convention Center2.3 km
- Vivint Smart Home Arena2.5 km
- Family History Library2.6 km
- Salt Lake Temple2.6 km
- Salt Lake Tabernacle2.6 km
- Temple Square2.6 km
- Cathedral of the Madeleine2.6 km
- LDS Conference Center2.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at SureStay by Best Western Salt Lake City Downtown
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See most recommended stays in Salt Lake CityGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7,3 | 1,5 km | Salt Lake City | 8,8 km |
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