Solo Sokos Hotel Palace Bridge

Breakfast is gorgeous but expensive if not included in the room price. The spa is great but the fitness club is maybe the best I have ever seen! The dining in pitch darkness is an experience of a lifetime.

I'd like to have a room rate that includes breakfast.

Great hotel in a good location. Great facilities

The spa is obviously a gem of this hotel! Must visit! Great breakfast, comfortable beds, good shower facility.

The reception staff at check in. I arrived after 23:00 and the 2 ladies at the reception seemed to be very very tired. They haven`t smiled and were both breathing out 'pfffff' when checking me in. Well, while the one was checking me in, she wouldn`t look into my eyes and was barely talking to me. The other one was doing 'pfffff' after she received a phone call from a guest, then she could not longer stand and was leaning on the reception desk. I understand they are doing the check in over and over again, it became automatic and they were tired, however this did not create a good image and I didn`t feel welcomed to the hotel. When I asked if reception is open 24/7, the answer was a 'yes' with a strong pitiful note in intonation. Please look after your staff and, possibly, some small training could change the situation.

Finnish standard

The hotel was modern with an excellent breakfast, spa facilities and pool. The rooms were clean and confortable. The hotel is in the center of the attractions with a English speaking friendly staff. The resterant served excellent food.

This is Russia and you have the some of the old Soviet attitudes still lingering but it is moderated by the customer driven attitude Solo Sokos is known for and with time will improve.