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No tea and coffee in the rooms.
Friendly and helpful receptionist, ample free parking. We did not eat at the hotel so cannot comment.
Lots of glass that needs cleaning including the lifts. Even the drinking glasses in the bar were dirty. The restaurant needs re-thinking. On arrival the poor greeting reflects the entire hotel...miserable !
This hotel needs a new star rating from 4 to 2 at best !
rooms were clean staff reasonable friendly
hard to find hotel not on navigator thought it was near sea with view could not see the sea not up to standard of other 4 star hotels we have stayed food was only buffet
No towels in room. Dustbin in bathroom still full from previous person. Food cold. Difficult to find.
When you stay at Ohtels Fenix Family in Roquetas de Mar, you'll be next to a golf course, within a 15-minute walk of Playa Serena and Playa de la Urbanización de Roquetas de Mar. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
based on 350 reviews
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Most popular landmarks
- Club de Golf Playa Serena 0,5 km
- Playa Serena Beach 0,9 km
- Castillo de Santa Ana 3,7 km
- Gran Plaza Mall 5,6 km
- Aquarium Roquetas de Mar 6,6 km
- Mario Park 6,8 km