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Distance to city centre
Distance to airport
|"Staff was very helpful and curtis"||(in 20 reviews)|
|"The bed was very comfortable!"||(in 5 reviews)|
|"Room Clean and quiet!"||(in 16 reviews)|
|"Continental breakfast was a huge disappointment."||(in 2 reviews)|
|"dirty smudges on bed spread"||(in 8 reviews)|
|"Room smelled and safety lock didn’t work"||(in 18 reviews)|
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Staff were friendly
Non of the staff were wearing masks.
Mike was the most personable host (desk clerk and beyond) I’ve ever encountered at any hotel. He was friendly and clearly wanted my stay at that hotel to be a positive experience. He was very helpful and accommodating and ESA is fortunate to have him. Housekeeping was also very helpful and friendly. Because of their excellent hospitality I would stay there again. I also loved having a full sized fridge in the room.
My room definitely smelled like cigarette smoke even though it was a non-smoking room. I did inform the staff and Mike promptly apologized and offered a big bottle of Febreze I could keep in the room, which I appreciated. The kitchenette faucet dripped constantly but I put a towel in the sink to eliminate the sound which did the trick.
I reserved a king bed, got a confirmation number for it, called in for a late arrival. No such available when I arrived.
I stayed here as a Mayo patient during Covid-19. The room was obviously not cleaned or sanitized between guests, with stains and a full garbage. Bed was broken, wifi was unusable. No masks or social distancing enforced. Other guests were partying in halls
Was not served by the time we left
Shower kept going really hot to cold Tub with shower in it. Wanted just a shower
When you stay at Extended Stay America Rochester - North in Rochester, you'll be near the airport, within a 10-minute drive of Mayo Clinic and Saint Marys Hospital. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
based on 554 reviews
Value for money
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Reviews about Extended Stay America - Rochester - North
Most popular landmarks
- Northern Hills Golf Course 2,3 km
- Cascade Meadow Wetlands and Environmental Science Center 3,2 km
- Assisi Heights 3,6 km
- Douglas State Trail 3,9 km
- Silver Lake Park 5,4 km
- Mayo Clinic 6 km