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Hôtel Palace Royal
4 stars

Hôtel Palace Royal

775 Honoré-Mercier Avenue, Québec City, QC G1R 6A5, Canada
Québec City, Canada
See location+1 418 694 2000
From
R2 313
Cheapest

rate per night

7,8
Good
based on 2848 reviews
2 848 reviews
Room type
Provider
Nightly total
Classic room
R2 313
Double room
R2 348
Queen room
R2 513

Photos of Hôtel Palace Royal

Overview

Rating

Situated in the heart of the historic district of Quebec City, the Hotel Palace Royal is a 4-star hotel that is well-suited to business and leisure travelers alike. The hotel is just minutes from Parliament Hill and the Quebec City Convention Centre, making its central location ideal for sightseeing or staying close to downtown on a business trip. The hotel is close to horse-drawn carriage tours of the city, the Theatre du Capitole, Quebec City museums, and more. Public transit is nearby, as well, making it easy to see the rest of the city.

This luxury hotel provides a number of amenities for guests, including an indoor garden and swimming pool area, indoor parking, nine different reception halls and event spaces, and a renowned steak house on site. The Hotel Palace Royal provides complimentary WiFi to all guests, as well as a hot tub, sauna, concierge and butler services, room service, a bar, a fitness center, and spa and massage therapy services. Guests can rent cribs and playpens for babies and toddlers, and the entire hotel is a smoke-free property.

There are 234 guest rooms and suites to choose from, which offer upgraded amenities, modern luxurious decor, and memory foam mattresses. All guest rooms offer hardwood flooring and various views of Quebec City. There are upgraded suites and family rooms available at this hotel, which offer additional living and sleeping space along with extra amenities. The hotel also provides a number of planning and event services with its various meeting and event space rentals.

Rating
7,8
Good
Based on 2 848 verified guest reviews

Latest deals for Hôtel Palace Royal

Sat 25/1
Sun 26/1
King room
bed type unknown
1 king bed
1 king bed
Classic room
2 double beds
2 double beds
1 queen bed
Double room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
Queen room
bed type unknown
bed type unknown
1 queen bed
Deluxe room
bed type unknown
Luxury Room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hôtel Palace Royal

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

General

  • Family rooms
  • Seating area
  • Garden view
  • Hardwood or parquet floors
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view
  • Pool view
  • Storage available

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Dustbins

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Dining table

Kitchen

  • Microwave
  • Refrigerator
  • Coffee machine
  • Dining area
  • Kitchenette

Accessibility and suitability

  • Disabled access
  • Lift
  • Hypoallergenic
  • No smoking
  • Toilet with grab rails

Pool and spa

  • Massage
  • Hot tub
  • Indoor pool
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Bedroom

  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Parking

Outdoor

  • Balcony

Things to do

  • Gift shop

Health and safety

  • Safe

Fitness

  • Fitness centre

Reviews of Hôtel Palace Royal

7.8
Good
2848 verified ratings
Wonderful
1233
Very good
611
Good
466
Okay
187
Fair
170
Mediocre
76
Poor
105
Guests say
Guests have appreciated the excellent location of the hotel, which is ideal for exploring Quebec City, and praised the cleanliness and overall atmosphere. However, there have been notable concerns regarding the cleanliness during ongoing construction, the discomfort of the beds, and the quality of service, with some guests finding the staff unhelpful or rude. Additionally, while many enjoyed the pool facilities, there were mixed feelings about the food and overall value for money.
AI-generated from customer reviews
Location9 out of 10
Pool8 out of 10
Service5 out of 10
Cleanliness3 out of 10
Bed Comfort2.5 out of 10
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6.0
Okay
Anonymous, Oct 2022
Location was great, facilities were wonderful, however, we waiting in a very cramped space for over an hour to check in. There were only 3 clerks checking people in and apparently 1 was training. Check in was extremely slow, no apology was give , and when asked the manager shrugged his shoulders. There were no accommodations made for those unable to stand , nor even water offered to guest. When we...
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10
Wonderful
Anonymous, Sept 2018
Pros (+) The hotel is in an excellent location. Easy to walk to everything. The staff was friendly and had many suggestions on places to eat and visit. The room was well appointed and quite large.
Cons (-) We got to the hotel at 4:30 ( check-in is at 4:00 ) ..there was a long line that didn't move very fast. There was one group that did hold up one agent for a considerable time but it still was a lengthy wait to check in.
10
Wonderful
Anonymous, Aug 2018
Pros (+) The pool, spa, view of the view, view looking down from our balcony to the pool, hot tub
Cons (-) Beautiful comfortable decor, very enjoyable comfortable stay in the heart of an equally Beautiful City
9.7
Wonderful
stuart, May 2018
Pros (+) It's close to everything in Quebec, I recommended it.
9.4
Wonderful
Christine, Oct 2017
Pros (+) Great location... was quiet, we were on the 10th floor with a balcony over looking the pool area. Staff was nice and friendly. Room was a family suite and my brother came with us. Was close to old Quebec and we were able to get around with not a ton of walking
Cons (-) garage was very tight to get around...
8.5
Very good
Virginia, Feb 2017
Pros (+) The rooms were nice. The pool area was also nice. Location was perfect.
Cons (-) The floors in the room could use some repair. Otherwise it was nice.
9.7
Wonderful
Jonathan, Jul 2016
Pros (+) We enjoyed five nights in a family suite at Hotel Palace Royal. We had our adult nephew with us, and this struck the right balance of family togetherness and privacy -- even having two TVs was a plus. The hotel's location was convenient to everything, yet our room was quiet and the beds were very comfortable. The room layouts are well thought-out, including the spacious two-part bathroom. The deco...
Cons (-) The pool is ideal for small children or adults who just want to get in and out, but it isn't suited for swimming laps. Rooms with balconies overlooking the pool might have some chlorine smell and noise.
Read more
10
Wonderful
Anonymous, Jul 2016
Pros (+) Staff was very friendly, bilingual and helpful. We had a larger than typical room as it was handicapped accessible. The kids enjoyed the pull out sofa bed in the separate sitting area (separated by glass doors from the bedroom area) and the jetted tub. The location is very convenient to the Old City and The Citadel. Both areas are just a short 10-15 minute walk. There is also a bus station behind ...
Cons (-) The parking garage has very narrow travel lanes with many tight turns. We had a minivan and ended up scraping into a wall due to the tight turn to enter the garage. The parking spots themselves are also very tight with a minivan. If you have anything larger than a small sedan, you may find the underground parking area a challenge to navigate. The maximum height is just slightly over 6 feet so that...
Read more

Location

775 Honoré-Mercier Avenue, Québec City, QC G1R 6A5

What's nearby

  • Parliament Building393 m
  • Observatoire de la Capitale0.5 km
  • Samuel de Champlain Statue0.8 km
  • Citadelle of Quebec0.8 km
  • Dufferin Terrace0.9 km
  • Old Quebec Funicular0.9 km
  • Quartier Petit Champlain0.9 km
  • Martello Tower1 km
  • Place Royale1 km
  • Museum of Civilization1.1 km
  • Quebec - Levis Ferry Terminal1.1 km
  • Battlefields Park1.2 km

Policies

Check-in/Check-out

Check in anytime after 17:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 160705, 2025-11-30

When to book a room at Hôtel Palace Royal

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hôtel Palace Royal

  • Where is Hôtel Palace Royal located?

    Hôtel Palace Royal is located at 775 Honoré-Mercier Avenue in Vieux Québec, 0,1 km from the centre of Québec City. Parliament Building is the closest landmark to Hôtel Palace Royal.

  • When is check-in time and check-out time at Hôtel Palace Royal?

    Check-in time is 17:00 and check-out time is 11:00 at Hôtel Palace Royal.

  • Does Hôtel Palace Royal offer free Wi-Fi?

    Yes, Hôtel Palace Royal offers free Wi-Fi.

  • How far is Hôtel Palace Royal from the airport?

    Hôtel Palace Royal is 13,2 km from Québec City.

  • Does Hôtel Palace Royal have a pool?

    Yes, Hôtel Palace Royal has a pool on-site.

  • How does KAYAK find such great Hôtel Palace Royal hotel deals?

    KAYAK scours the web for all room deals available at Hôtel Palace Royal in Québec City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hôtel Palace Royal and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hôtel Palace Royal.

See more FAQs

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