Hôtel Palace Royal

Hôtel Palace Royal

775 Honoré-Mercier Avenue, Québec City, QC G1R 6A5, Canada
+1 418 694 2000
R2 424

rate per night


based on 1 927 reviews

Hôtel Palace Royal
Sat 24/9
Sun 25/9

About Hôtel Palace Royal

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

Situated in the heart of the historic district of Quebec City, the Hotel Palace Royal is a 4-star hotel that is well-suited to business and leisure travelers alike. The hotel is just minutes from Parliament Hill and the Quebec City Convention Centre, making its central location ideal for sightseeing or staying close to downtown on a business trip. The hotel is close to horse-drawn carriage tours of the city, the Theatre du Capitole, Quebec City museums, and more. Public transit is nearby, as well, making it easy to see the rest of the city.

This luxury hotel provides a number of amenities for guests, including an indoor garden and swimming pool area, indoor parking, nine different reception halls and event spaces, and a renowned steak house on site. The Hotel Palace Royal provides complimentary WiFi to all guests, as well as a hot tub, sauna, concierge and butler services, room service, a bar, a fitness center, and spa and massage therapy services. Guests can rent cribs and playpens for babies and toddlers, and the entire hotel is a smoke-free property.

There are 234 guest rooms and suites to choose from, which offer upgraded amenities, modern luxurious decor, and memory foam mattresses. All guest rooms offer hardwood flooring and various views of Quebec City. There are upgraded suites and family rooms available at this hotel, which offer additional living and sleeping space along with extra amenities. The hotel also provides a number of planning and event services with its various meeting and event space rentals.

Photos of Hôtel Palace Royal

Latest deals for Hôtel Palace Royal

Sun 25/9
Thu 29/9
Show deals with
King rooms(R4 040 - R6 026)
King room
1 king bed

1 king bed


R4 040/night

R4 040 totalExpedia
1 king bed

1 king bed


R4 208/night

R4 208 totalBooking.com
1 king bed

1 king bed


R4 231/night

R4 231 totalExpedia
Luxury rooms(R17 359)
Luxury Room
1 king bed

1 king bed


R17 359/night

R17 359 totalExpedia
Standard rooms(R3 092)
Standard Room
no bed type specified
no bed type specified

R3 092/night

R3 092 totalSuperTravel
Queen rooms(R2 509 - R5 998)
Queen room
no bed type specified
no bed type specified

R2 509/night

R2 509 totalOpodo
no bed type specified
no bed type specified

R2 856/night

R2 856 totalKAYAK
no bed type specified
no bed type specified

R3 327/night

R3 327 totalBooking.com
Classic rooms(R2 424 - R4 072)
Classic room
1 queen bed

1 queen bed


R2 424/night

R2 424 totalAGODAHC
no bed type specified
no bed type specified

R2 628/night

R2 628 totalSuperTravel
2 double beds

2 double beds


R2 709/night

R2 709 totalAgoda.com
Double rooms(R2 797 - R6 086)
Double room
no bed type specified
no bed type specified

R2 797/night

R2 797 totalHotels.com
no bed type specified
no bed type specified

R3 314/night

R3 314 totalExpedia
no bed type specified
no bed type specified

R3 471/night

R3 471 totalKAYAK

Amenities at Hôtel Palace Royal

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Safety deposit box


  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Pool view
  • Storage available
  • Seating area
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view


  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Bidet
  • Spa bath
  • Toilet
  • Toilet paper


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Vending machine (drinks)
  • Dining table

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Disabled access
  • Lift
  • Toilet with grab rails


  • Kitchenette
  • Microwave
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Hot tub
  • Indoor pool
  • Massage
  • Sauna


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area

Parking and transportation

  • Parking
  • Private parking


  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Kids meals


  • Balcony

Things to do

  • Gift shop


  • Fitness centre

Reviews of Hôtel Palace Royal

GoodBased on 1 927 verified guest reviews

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10,0 Excellent
Pros:The hotel is in an excellent location. Easy to walk to everything. The staff was friendly and had many suggestions on places to eat and visit. The room was well appointed and quite large.
Cons:We got to the hotel at 4:30 ( check-in is at 4:00 ) ..there was a long line that didn't move very fast. There was one group that did hold up one agent for a considerable time but it still was a lengthy wait to check in.
10,0 Excellent
Pros:The pool, spa, view of the view, view looking down from our balcony to the pool, hot tub
Cons:Beautiful comfortable decor, very enjoyable comfortable stay in the heart of an equally Beautiful City
9,7 Excellent
Pros:It's close to everything in Quebec, I recommended it.
9,4 Excellent
Pros:Great location... was quiet, we were on the 10th floor with a balcony over looking the pool area. Staff was nice and friendly. Room was a family suite and my brother came with us. Was close to old Quebec and we were able to get around with not a ton of walking
Cons:garage was very tight to get around...
8,5 Great
Pros:The rooms were nice. The pool area was also nice. Location was perfect.
Cons:The floors in the room could use some repair. Otherwise it was nice.
9,7 Excellent
Pros:We enjoyed five nights in a family suite at Hotel Palace Royal. We had our adult nephew with us, and this struck the right balance of family togetherness and privacy -- even having two TVs was a plus. The hotel's location was convenient to everything, yet our room was quiet and the beds were very comfortable. The room layouts are well thought-out, including the spacious two-part bathroom. The decor and furnishings are elegant. Everything met and exceeded our expectations. In a city of great restaurants, we actually had one of our best meals of the trip at Le Beffroi, the steakhouse in the hotel! The rain kept us in that night, but we did not regret it. It was a special occasion meal, and we rate the selections, service, atmosphere, and quality all very high -- in fact, along with being a very good experience, it was a very good value! Room service for breakfast (a time-saver) was also good quality, and surprisingly no more expensive than a comparable breakfast in a restaurant in town.
Cons:The pool is ideal for small children or adults who just want to get in and out, but it isn't suited for swimming laps. Rooms with balconies overlooking the pool might have some chlorine smell and noise.
10,0 Excellent
Pros:Staff was very friendly, bilingual and helpful. We had a larger than typical room as it was handicapped accessible. The kids enjoyed the pull out sofa bed in the separate sitting area (separated by glass doors from the bedroom area) and the jetted tub. The location is very convenient to the Old City and The Citadel. Both areas are just a short 10-15 minute walk. There is also a bus station behind the hotel if you are in need of public transportation. There was a mini-fridge available for use which was spacious enough to hold the iPads and other gaming devices the kids use. There are plenty of mirrors in the bathroom as well as a magnifying mirror.
Cons:The parking garage has very narrow travel lanes with many tight turns. We had a minivan and ended up scraping into a wall due to the tight turn to enter the garage. The parking spots themselves are also very tight with a minivan. If you have anything larger than a small sedan, you may find the underground parking area a challenge to navigate. The maximum height is just slightly over 6 feet so that could also prove challenging to larger vehicles. The lighting in the bathroom is a bit dim. We appreciated that there was a safe available in the room but found it's placement high in the closet inconvenient for an average height woman (I had to stand on a chair). I can't imagine how a wheelchair bound person would ever be able to reach that high without assistance. Our room was on the same level as the pool and had a window facing the walkway. Unfortunately, we needed to keep the curtains closed for privacy as it was a busy area so this made our room dark for most of our stay.


775 Honoré-Mercier Avenue, Québec City, QC G1R 6A5

What's nearby

  • Artillery Park325 m
  • Parliament Building393 m
  • Observatoire de la Capitale0.5 km
  • Price Tower0.6 km
  • Citadelle of Quebec0.8 km
  • Dufferin Terrace0.9 km
  • Old Quebec Funicular0.9 km
  • Quartier Petit Champlain0.9 km
  • Martello Tower1 km
  • Place Royale1 km
  • Museum of Civilization1.1 km
  • Quebec - Levis Ferry Terminal1.1 km



Check in anytime after 17:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Hôtel Palace Royal

  • Hôtel Palace Royal is located at 775 Honoré-Mercier Avenue in Vieux Québec, 0,1 km from the centre of Québec City. Artillery Park is the closest landmark to Hôtel Palace Royal.

  • Check-in time is 17:00 and check-out time is 11:00 at Hôtel Palace Royal.

  • Yes, Hôtel Palace Royal offers free Wi-Fi.

  • Hôtel Palace Royal is 13,4 km from Québec City.

  • Yes, Hôtel Palace Royal has a pool on-site.

  • KAYAK scours the web for all room deals available at Hôtel Palace Royal in Québec City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hôtel Palace Royal and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hôtel Palace Royal.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0,1 km

Location rating


Nearest airport

Québec City

Distance to airport

13,4 km