|"Good rooms and great staff."||(in 85 reviews)|
|"Great personnel, great breakfast buffet."||(in 31 reviews)|
|"The outdoor pool was amazing."||(in 24 reviews)|
|"Outside pool drink area is very inefficient."||(in 12 reviews)|
|"The parking was terrible."||(in 28 reviews)|
|"Customer service was not good"||(in 9 reviews)|
Were given the wrong room/view on New Years Eve/New Years Day.
We specifically picked the Hilton for the view of the fireworks and the old city. We paid extra for it and were told when we got there that they had no more rooms left with that view?? Instead we were given probably the worst view in the hotel. The room was on the 4th floor looking over the heated pool.
We had breakfast at the restaurant and I had the lobster Benedict. The potatoes were stale and my eggs were full of egg shell. I let the waitress know and their solution was to discount 15%. The meal was over $20 and should have been removed. There was a snow storm the day of checkisses out so I informed the FD that we may need to stay. When I went to check out around 2 pm, flight was departing, she said there would be no additional charge. Then she said because they made a new reservation that they would charge me $50 plus tax. I think this is ridiculous. The hotel is well located with great views but is not modern or luxury but sterile. The food is over priced for the lack of quality of the food.
Good price (With a US Canadian exchange rate)
Outdoor heated pool and sauna were wonderful ways to warm up! We loved the view from our "river view" room.
The hotel is strategically located near the beautiful old Quebec section of the city and to shopping areas and restaurants..
Location, just in the middle of city....
Pay Parking even though have booked room
i liked the service your staff provided especally the door men i had a auto problem and they were very helpfull and very kind
We had a very bad experience at the hotel, but will detail what happened in the complaints email I will send separately. One thing that was missing: nowhere could we find any documentation or pamphlets or anyhing, either in the room or at the front desk, of things to do and see in the city. We were given one map, sponsored by a shop in Vieux Quebec. I was there with my husband and two kids, and we did not have any idea what to do and see.
every thing was ok
they didn't explain very well about parking, and had some problem, and din't have plasma tv,
The Hilton Quebec is located just blocks from Old Town in downtown Quebec City, making it a great starting point to explore the charm and heritage of the oldest city in North America. Rooms feature stunning city views and all of the modern amenities in a historic, refined luxury hotel setting that is expected from the Hilton brand. The hotel is located 5 minutes from the train station and just 20 minutes from the airport, with shuttle service available. There are 20 meeting rooms for business meetings and special events, and the hotel is connected to the Quebec City Convention Center. Just steps away from the hotel, visitors will find plenty of major attractions, shopping and dining experiences, and historical sites to explore.
This 4-star hotel offers an executive lounge on the 23rd floor, along with a VIP kids program. Kids always eat and stay free at the Hilton Quebec City. An onsite restaurant and bar offer dining and entertaining options inside of the hotel. Other amenities include indoor and outdoor pools, fitness center with gym, banquet room, business center, laundry and dry cleaning service, and an electric vehicle charging station located in the underground garage.
Visitors can take all kinds of excursions in and around Quebec City. Visit the Parliament, attend a festival that’s in town, and stroll along the river after a nice dinner in the city. Other nearby attractions include the Rue Saint-Jean, Notre Dame de Quebec, Battlefield Park, and the Petit Champlain and Palace Royale.
based on 1 496 reviews
Policies vary by room type and provider.
All reservations at Hilton Quebec – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Quebec is located at 1100 Rene Levesque East in Saint-Jean-Baptiste, 0,4 km from the centre of Québec City. Observatoire de la Capitale is the closest landmark to Hilton Quebec.
Check-in time is 16:00 and check-out time is 12:00 at Hilton Quebec.
No, Hilton Quebec does not offer free Wi-Fi.
No, Hilton Quebec does not offer free parking.
No, Hilton Quebec does not offer free airport shuttle service.
Hilton Quebec is 13,2 km from Québec City.
No, pets are not allowed at Hilton Quebec.
Yes, Hilton Quebec has a pool on-site.
Hilton Quebec has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.