Wellness Hotel Apollo - LifeClass Hotels & Spa

Das Schwimmbad war gut aber ein bisschen rutschig.

Ich werde in Englisch schreiben. This hotel deserves to go bankrupt. I have stayed in numerous hotels and Pensions the last few years and this was the worst ever and I mean ever. They deserve to lose their stars. The personnel in the hotel seem to be working scared and were rarely helpful. There are many hidden costs and the food in the evening is only meant for people who have lost their taste for food. The desserts were thawed out cheap cake bought from a cheap store somewhere and are unfit for a so called four star hotel. There are no internal maps for the hotel complex and it is very hard to find your way to any massage appointments. I informed the reception and the restaurant that I would like to speak with a manager but they never forwarded my request. I never saw one manager. There were no handouts available for what to see in the near and no local maps from the surrounding area either. If this hotel is worried about competition, they should be. If I was the owner of this place and realized how bad it is, I would fire the manager and hire people who care about their guests. This is not a Slovenia problem but a Hotel Apollo problem. This hotel should be ashamed of itself and I personally hope that it goes bankrupt unless they change course and start to put the customer first. The restaurant deserves absolutely no stars and the food should be given to the seagulls flying around the hotel every day. The walls in my room were so thin that I could hear both neighbors very clearly. If you hate smoking, then do not open your balcony door because your room will quickly become smoke filled.