Porto Alegre hotels near Shopping Total

Pros: Modern bedroom and lot of space - nice little swimming pool

Pros: My arrival after 9:30pm was very welcoming and effecient. I required extra help from reception who were attentive and actioned immediately. Room was very spacious.

Cons: Pool area had no shade. Cafe workers could be educated more on what they sell Sometimes breakfast area warm.

Pros: Like the larger room with sitting area, it makes a difference from the standard hotel room. view and windows great. rooftop pool great but a little small and they need some lounges but better to have an outdoor pool then none at all. I loved that!

Cons: nothing, everything was great!

Pros: Superb swimming pool in rooftop - very nice staff, very professionals (reception, bar, cleaning services) : very pleasant, thank you! :) - big apartment, very quiet, good shower, wifi work perfectly, 2 nice little balconies in the apartment - perfect location to visit Porto Alegre and near to nice places

Cons: Little details : no product to clean dishes, no boiler to make coffee or tea. Room a bit old style but for the price it's really not a problem

Pros: Very big appartment, very confortable bed and good shower - superb swimming pool on the rooftop - amazing view of the city - very nice staff (reception and bar), thank you for the nice stay! Will be back there one day!

Cons: It was not a problem but the appartment is a bit old style

Cons: Everything was Great !

Pros: The entrance hall and reception lounge. The view and location.

Cons: I was at the hotel during COVID-19 so the room was not clean even once - only the toilet once. Not even the breakfast tray served was taken. All the facilities were shut due to the virus and I specifically booked it because of the pool, sauna and restaurant. I understand that it was closed for health reasons but even breakfast was delivered every day in a trolley but I must say it was basic and mediocre. It is important to mention that regardless all the facilities were closed I was still charged full price. My biggest disappointment was at checkout as I was rushing to the airport (my Uber car was already waiting for me) and the receptionist wanted to charge me double for a coffee as it came with some milk (!!!). I mean, who does that? Put the guest in a situation where they risk to miss their international flight due to a pathetic overcharge claim! I told the receptionist I did not agree paying double and I was going to leave and he said "I can not let you go without paying for that". What a nonsense and so unprofessional! I was forced to pay as i did not want to miss my flight but I told the receptionist that although I go to Porto Alegre quite often... I would not go back to that hotel and the guy told me "Sure, suit yourself". Do these people not get any training!? Needless to say my breakfast was basic so there was a day that I didn't even want it but they dare to charge me double for an espresso at the reception lounge. Bad business attitude! Bottom line: they lost a frequent customer potentially worth thousands of Brazilian real.

Pros: The breakfast ir quite good and the staff is very friendly.

Cons: The building is too old

Pros: Very nice guy in the reception, I think his name was Jhonatan, he helped us a lot with everything from translating and booking bus tickets. Thank you!

Cons: The pool was very dirty. We said this to the reception. But nothing was done. Dissapointing when the only reason we booked this hotel was beacuse of the pool.

Pros: Staff very friendly and available.

Cons: At the check in the room was not ready for 3 guests. The totally I paid was different of the reservation value + garage. I will not complain, but they did some mistake and I paid more than expected.

Pros: The fact they try to be eco friendly. The staff was super helpful and the room comfortable. Love the outdoor area on the roof.

Cons: That there is still a lot to improve to be 100% eco friendly.

Pros: Everything was good, for me the highlight is the fresh herbs you can get atupstairs to make a tea. Great idea!

Pros: Great staff, nice big rooms

Cons: Breakfast could have more healthy options

Pros: My experience consist of two different part. First of all, Eko Residence it's a quite old city hotel, but in a moment of my visit it was in deep process of re-shaping and reconstruction. If you will got room on floor, where reconstruction was not completed (in my case - 4), you may be shocked (as was shocked I am). But after my complain at my room to reception boy quickly changed my room to another one (in my case - 7 floor), and new one was absolutely the best, light, spacious, with kitchen corner, new furniture, and overall spotless. Best rooms at higher floor and looking to the street. Pretty rooftop lounge with sunbeds and fitness room.

Cons: At the moment of my review, part of hotel's rooms was old, dark, worn out, furniture and bed was quite tired out. Construction noises from the guys, who rebuild rooms on same or neighbor floors was annoying. Breakfast was (typical for South America, btw) quite poor and non-impressive with traditionally terrible "coffee".

Pros: The breakfast was delicious!

Cons: nothing

Pros: The pool is lovely

Cons: The wifi didn’t work, moved 3 different rooms and still no internet. It was our wedding day and I was going to contact my family in New Zealand but I couldn’t. The shower had hairs all over the walls and it’s a bit run down.

Pros: Everything very good.

Cons: Area near hotel not safe and dangerous, if you want go in the city only by taxi.

Pros: Price and location was convenient

Cons: The only thing I asked when I checked in was a quiet room, and yet they put me right by the elevator and next to the cleaning staff office, which meant that at 6:30 am everyone in that place started talking very loud. No respect of guests who need to rest until 8-8:30.

Pros: It's great location.

Cons: - After 4 days ( I was staying for 8) my room's furniture became dusty. - Breakfast is between 7am and 9:30. If you want to leave early or can't get up before 9:30, then no breakfast for you. - According to the receptionist, you can't have a visitor in your room. Yet the lobby is a small space with 2 desks near the reception.

Pros: -

Cons: WIFI has never been working for all my stay at the hotel. Everyday they told me they would have fixed ... but nothing

Pros: The friendly and helpful staff ( Rodrigo in particular), the breakfast, and the large rooms.

Cons: Label the food, please, so that people know what they are eating. I took what looked like a regular croissant; it had meat.

Pros: Only the localisation is fine, but the rest was a mess!

Cons: My room was stinking due to the unpeofessional plumbing of the waste water tubes.

Pros: Price for a room with basic facilities is good for the price.

Cons: Pillow was too soft for me. Shower heads oxidised and furnishings are old.

Pros: The hotel is very well situated near the city center. Wireless internet connection free of charge is available in the whole hotel, including the rooms. Staff is very friendly and helpful.

Cons: People with light sleep might be potentially disturbed by some noise (freezer, lift, outside noise), however this noise is not at all especially loud.

Pros: Localization, staff,

Cons: The bathroon have smell , and the room have smell of fungi

Pros: The staffs treat customs very well and nice, even their English are not good to communicate clearly.

Cons: They didn't provide sampoo.

Pros: Staff personel were very helpfull and nice