This hotel features a business center, laundry facilities, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request. Comfort Inn & Suites Port Arthur-Port Neches offers 58 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 47-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers. This Port Arthur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
6,4
Okay
154 reviews
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Amenities at Comfort Inn & Suites Port Arthur
Outdoor pool
Fitness centre
Room service
Free Wi-Fi
Tea/coffee maker
Coffee machine
Free parking
Business centre
Wi-Fi available in all areas
Flat-screen TV
Reviews of Comfort Inn & Suites Port Arthur
6,4
Okay
154 verified ratings
Wonderful
55
Very good
26
Good
25
Okay
6
Fair
13
Mediocre
10
Poor
19
Summary of reviews
Guests say
Guests frequently praised the hotel's convenient location and comfortable beds. However, there were numerous complaints about cleanliness, with several reviews mentioning dirty rooms, unpleasant odors, mold, and pests such as cockroaches. Service received mixed feedback, with some guests finding the staff friendly and helpful, while others reported rudeness or indifference at the front desk. Breakfast and other amenities were generally considered average, with some guests satisfied and others unimpressed. Overall, while the hotel has some positive aspects, significant improvements in cleanliness and service are needed.
AI-generated from customer reviews
Location8.5 out of 10
Bed Comfort7 out of 10
Service6 out of 10
Breakfast4 out of 10
Cleanliness1 out of 10
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6.4/10
6.4 out of 10
118 reviews
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2.0
Poor
Anonymous, Sept 2017
Pros (+) The room itself was decent
Cons (-) I showed up and they said they would not be able to give me a room despite my reservation because of the hurricane almost a month old. They did not call or email. After complaining for an hour they relented They did not serve breakfast, have internet, and hadn't started cleanup of month old hurricane damage.
Location
7800 Memorial Boulevard, Port Arthur, TX 77642
What's nearby
Chua Buu Mon8.5 km
Museum of the Gulf Coast8.9 km
Martin Luther King Bridge Port Arthur Texas10.4 km
Rainbow Bridge11.8 km
Policies
Check-in/Check-out
Check in anytime after 15:00, check out anytime before 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
FAQs when booking at Comfort Inn & Suites Port Arthur
Where is Comfort Inn & Suites Port Arthur located?
Comfort Inn & Suites Port Arthur is located at 7800 Memorial Boulevard, 7,3 km from the centre of Port Arthur. Chua Buu Mon is the closest landmark to Comfort Inn & Suites Port Arthur.
When is check-in time and check-out time at Comfort Inn & Suites Port Arthur?
Check-in time is 15:00 and check-out time is 11:00 at Comfort Inn & Suites Port Arthur.
Does Comfort Inn & Suites Port Arthur offer free Wi-Fi?
Yes, Comfort Inn & Suites Port Arthur offers free Wi-Fi.
Does Comfort Inn & Suites Port Arthur offer free parking?
Yes, Comfort Inn & Suites Port Arthur offers free parking.
How far is Comfort Inn & Suites Port Arthur from the airport?
Comfort Inn & Suites Port Arthur is 4,1 km from Beaumont Jefferson County. Comfort Inn & Suites Port Arthur is 76,1 km from Lake Charles.
Does Comfort Inn & Suites Port Arthur have a pool?
Yes, Comfort Inn & Suites Port Arthur has a pool on-site.
How does KAYAK find such great Comfort Inn & Suites Port Arthur hotel deals?
KAYAK scours the web for all room deals available at Comfort Inn & Suites Port Arthur in Port Arthur and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Comfort Inn & Suites Port Arthur and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Comfort Inn & Suites Port Arthur.
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