Good to know
|Distance to city centre||7,0 km|
|Nearest airport||Houston George Bush Intcntl|
|Distance to airport||130,9 km|
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This was my first stay in this hotel. I had a room in the 2nd floor. My 11 yr old granddaughter and I went up to the room to leave our luggage and then went out to grab something to eat. When we got back we waited a long time for the elevator and I asked the front desk if it was broken. She said with a smile I guess and then said I’ll put a note of OUT OF ORDER until Monday someone can come and check it. I told her I have problems with my leg as I had surgery 3 times in my left leg and it was hard to go up the stairs. I also mention I had to check out at 5:30am and bring everything down through the stairs. And she game me a look like so that’s your problem. I was so mad, because the least she could have done was tell me mam I’ll help you go up the stairs and in the morning call us and we can help you bring all you belongings down. That is customer service. And also the bathroom Sink was clog and water and spit was just sitting there. I will not recommend this hotel.
The rooms where spacious and clean only problem that they could fix is the smell in the hall says soon as you get off the elevator but overall it was pleasant
The price was spot on.
The bed could be a bit more comfortable.
Close to the location I needed.
A little pricey for the quality of the hotel.
The front desk lady was friendly.
It was extremely dirty, smelled awful, and was absolutely not the star level described.
Enjoy the comforts of home at the MainStay Suites extended-stay hotel in Port Arthur, TX. Our smoke-free, residential-style suites hotel is near Jack Brooks Regional Airport and major corporations. Our full-service amenities include free hot breakfast, free WiFi, free weekday newspaper, an outdoor pool, fitness center, BBQ grill, guest laundry and a business center with a computer with Internet, copy and fax. Each spacious suite features a fully-equipped kitchen, including a refrigerator, two-burner stove, dishwasher, microwave, cookware and utensils, a Flat-Screen TV, sofa sleeper, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. No pets allowed.
based on 129 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
FAQs when booking at MainStay Suites
Where is MainStay Suites located?
MainStay Suites is located at 7648 Memorial Blvd., 7 km from the centre of Port Arthur. Museum of the Gulf Coast is the closest landmark to MainStay Suites.
When is check-in time and check-out time at MainStay Suites?
Check-in time is 15:00 and check-out time is 11:00 at MainStay Suites.
Does MainStay Suites offer free Wi-Fi?
Yes, MainStay Suites offers free Wi-Fi.
Does MainStay Suites offer free parking?
Yes, MainStay Suites offers free parking.
Does MainStay Suites offer free airport shuttle service?
No, MainStay Suites does not offer free airport shuttle service.
How far is MainStay Suites from the airport?
MainStay Suites is 4,3 km from Beaumont Jefferson County. MainStay Suites is 76 km from Lake Charles.
Can you bring pets to MainStay Suites?
No, pets are not allowed at MainStay Suites.
Does MainStay Suites have a pool?
Yes, MainStay Suites has a pool on-site.
Reviews about MainStay Suites
Most popular landmarks
- Museum of the Gulf Coast 8,7 km
|Beaumont Jefferson County||4,3 km|
|Lake Charles||76 km|
|Lake Charles||80,8 km|