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|"very friendly and accommodating staff."||(in 20 reviews)|
|"Great hotel awesome breakfast."||(in 19 reviews)|
|"And location was excellent!"||(in 22 reviews)|
|"the bed was to hard"||(in 6 reviews)|
|"Loud noise late at night."||(in 9 reviews)|
|"Music was blaring all night long until 4am."||(in 7 reviews)|
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More like a bad dorm room!
The outside area around the pool was pretty. The breakfast was very good. The sheets are amazing to bad the bed wasn't!
The room lacked comfort. The bed was hard as a rock. The T.V. is a joke, it's a computer screen with bad reception. No water is provided to even brush your teeth. The blinds for the shower window were gone. I can only compare this room to my college dorm, just more run down. The staff seemed nice at first, but they did not go out of their way to be helpful. Example: Wanted to buy a Coke at the restaurant but was told it was to early and i had to wait til lunch! Huh! I was impressed by the softness of the sheets and inquired about them. You would of thought I was asking for State Secrets. The girl at the desk would not give up any information. She came off very rude! My spanish is defiantly sub-par but I was trying. She quickly corrected me and made me feel stupid! Then to make worse, told me she spoke english, but it was in such a demeaning way! When we checked out, we were not asked if we enjoyed our stay. The only statement was, need your remote controls from the room! Didn't even say goodbye! we didn't feel welcome at all!!!
The French staff and Filo were a breath of fresh air.... They are honest, helpful people (nice after the staff at Grand Royal Lagoon in Cancun stole all of our money). I left my favorite swimsuit in the hotel... they had it bagged and waiting for me 5 days later. The location is fabulous, and the A/C was too cold :). Nice sized rooms.
No extras or frills - but, none wanted. TV is $13 for your stay.
I liked the small pool where I could do water exercises.
Great location on 5th Ave. Friendly staff. Exerlent value. Very clean. Pool on doorstep. Lcd TV. Fridge. AC. Fan.
Air conditioning didn't work and had to change room. No soap in room. After changing room TV was removed the next day.
Policies vary by room type and provider.
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Most popular landmarks
- Playa principal de Playa del Carmen 215 m
- Calle Quinta Avenida 250 m
- Parque 28 de julio 276 m
- Yucatek Divers 0,4 km
- Muelle Navega 0,6 km
- Mamita's Beach Club 0,9 km