Hacienda Paradise Hotel

4 stars
6,6
Okay
based on 589 reviews
589 reviews
Ave 10 Entre Calle 20 Y 22 Norte, 77710 Playa del Carmen, Quintana Roo, Mexico
Ave 10 Entre Calle 20 Y 22 Norte, Playa del Carmen, Quintana Roo
+52 984 203 2917
Sat 12/9
-
Sun 13/9
2 guests, 1 room
Other
Other
Front desk
Outdoor view
Other
Other
Other
Other
Other
Other
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

An outdoor pool, a restaurant, and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, a 24-hour front desk, and a library are onsite. Hotel Hacienda Paradise offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
6,6
Okay
589 reviews

Latest deals for Hacienda Paradise Hotel

Sat 12/9
-
Sun 13/9
Deals from
R410
•Cheapest rate per night
Compare prices for King room, Standard Room and 13 more Hacienda Paradise Hotel deals.
King room, bed type unknown
R410
nightly with fees
King room, 1 king bed
R542
nightly with fees
Standard Room, 1 king bed
R651
nightly with fees
King room, 1 king bed
R555
nightly with fees
Standard Room, bed type unknown
R794
nightly with fees
Double room, bed type unknown
R945
nightly with fees
Standard Room, bed type unknown
R687
nightly with fees
Double room, bed type unknown
R828
nightly with fees
Double room, bed type unknown
R719
nightly with fees
Standard Room, bed type unknown
R764
nightly with fees
Double room, bed type unknown
R777
nightly with fees
Superior room, bed type unknown
R802
nightly with fees
King room, bed type unknown
R2 534
nightly with fees
Standard Room, bed type unknown
R992
nightly with fees
Double room, bed type unknown
R1 804
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hacienda Paradise Hotel

  • Outdoor pool
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet
  • Spa

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Car hire
  • Safety deposit box
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Key access
  • Foot massage
  • Express check-out
  • 24-hour front desk

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Mosquito net
  • 24-hour security
  • Safe

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Outdoor furniture
  • Garden

General

  • Garden view
  • Inner courtyard view
  • Tile/marble floor
  • Pool view
  • Storage available

Pool and spa

  • Massage
  • Spa
  • Outdoor pool
  • Pool towels

Media and entertainment

  • Flat-screen TV
  • Library
  • TV

Dining

  • Minibar
  • Restaurant
  • Refrigerator

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Things to do

  • Beach access
  • Bicycle hire

Laundry

  • Laundry facilities

Workspace

  • Desk

Reviews of Hacienda Paradise Hotel

6,6
Okay
589 verified ratings
Wonderful
215
Very good
112
Good
93
Okay
44
Fair
32
Mediocre
31
Poor
62

Summary of reviews

Guests say
Most guests appreciated the hotel's central and convenient location, making it easy to access local attractions. However, many reviews highlighted significant issues with service, including unfriendly or unhelpful staff and problems with reservations. Cleanliness was a concern for several guests, with reports of dirty rooms and bathrooms. The breakfast often did not meet expectations, with complaints about its quality and whether it was included. The pool received mixed feedback, with some guests enjoying it and others noting maintenance or cleanliness issues.
AI-generated from customer reviews
Location9.5 out of 10
Pool5 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
Breakfast1 out of 10
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9.1
Wonderful
Anonymous, Jun 2017
Pros (+) Cheap, a/c in spacious rooms, center of town, friendly staff, couple blocks from beach. Let us use their bug spray as mosquitos in PdC are no joke - saved us!

Location

Ave 10 Entre Calle 20 Y 22 Norte, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • La Fe194 m
  • Beyond Diving319 m
  • Mexico Blue Dream372 m
  • Mamita's Beach Club0.5 km
  • O2 Mexico0.6 km
  • Parque 28 de julio0.6 km
  • Albertos SCUBA1 km
  • Terminal Marítima de Playa del Carmen1.3 km
  • Guadalupe Church1.8 km
  • Aviario Xaman Ha1.8 km
  • 5th Avenue2 km
  • The Reef Marina2.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Hacienda Paradise Hotel

Which month has the cheapest rates at Hacienda Paradise Hotel?

The cheapest month to stay at Hacienda Paradise Hotel is September, with an average nightly rate of R558. The most expensive month is December at R1 195 per night.

What is the cheapest day to book Hacienda Paradise Hotel?

The cheapest day to book Hacienda Paradise Hotel is Saturday, with an average nightly rate of R594. The most expensive day is Wednesday at R2 090 per night.

FAQs when booking at Hacienda Paradise Hotel

  • Where is Hacienda Paradise Hotel located?

    Hacienda Paradise Hotel is located at Ave 10 Entre Calle 20 Y 22 Norte in Gonzalo Guerrero, 1 km from the centre of Playa del Carmen. La Fe is the closest landmark to Hacienda Paradise Hotel.

  • When is check-in time and check-out time at Hacienda Paradise Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Hacienda Paradise Hotel.

  • Does Hacienda Paradise Hotel offer free Wi-Fi?

    Yes, Hacienda Paradise Hotel offers free Wi-Fi.

  • How far is Hacienda Paradise Hotel from the airport?

    Hacienda Paradise Hotel is 19,2 km from Cozumel Intl. Hacienda Paradise Hotel is 49,3 km from Cancun.

  • Does Hacienda Paradise Hotel have a pool?

    Yes, Hacienda Paradise Hotel has a pool on-site.

  • How does KAYAK find such great Hacienda Paradise Hotel hotel deals?

    KAYAK scours the web for all room deals available at Hacienda Paradise Hotel in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda Paradise Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda Paradise Hotel.

Nearby hotels and places to stay

Closest

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3-star hotel
The Green Village Hotel
8.4 Excellent (505 reviews)0,05 kmRestaurant, Free Wi-Fi, Free parkingR1 068+
3-star hotel
Hotel Kavia 5th Avenida7.3 Good (1 211 reviews)0,06 kmR1 387+
2-star hotel
19% cheaperHotel Bosque Caribe, 5th Av. zone7.2 Good (1 978 reviews)0,07 kmSnorkelling, Outdoor pool, Free Wi-FiR415+
4-star hotel
Soho Playa
8.1 Excellent (283 reviews)0,08 kmOutdoor pool, Restaurant, Free Wi-FiR583+

Cheapest

See cheapest stays in Playa del Carmen
2-star hotel
19% cheaperHotel Bosque Caribe, 5th Av. zone7.2 Good (1 978 reviews)0,07 kmSnorkelling, Outdoor pool, Free Wi-FiR415+
3-star hotel
Casa calendario azteca
8 Excellent (583 reviews)0,1 kmWi-Fi, Flat-screen TV, TVR510+
4-star hotel
Soho Playa
8.1 Excellent (283 reviews)0,08 kmOutdoor pool, Restaurant, Free Wi-FiR583+
4-star hotel
Soho Playa Hotel
8.6 Excellent (933 reviews)0,09 kmSnorkelling, Outdoor pool, Bar/LoungeR671+

Most recommended

See most recommended stays in Playa del Carmen
4-star hotel
Soho Playa Hotel
8.6 Excellent (933 reviews)0,09 kmSnorkelling, Outdoor pool, Bar/LoungeR671+
3-star hotel
The Green Village Hotel
8.4 Excellent (505 reviews)0,05 kmRestaurant, Free Wi-Fi, Free parkingR1 068+
4-star hotel
Soho Playa
8.1 Excellent (283 reviews)0,08 kmOutdoor pool, Restaurant, Free Wi-FiR583+
3-star hotel
Casa calendario azteca
8 Excellent (583 reviews)0,1 kmWi-Fi, Flat-screen TV, TVR510+

Good to know

Distance to city centre

Nearest airport

Distance to airport

1,0 km
Cozumel Intl
19,2 km

More options for your stay in Playa del Carmen

Complete your trip to Playa del Carmen

Car hire in Playa del Carmen
Hotels in Playa del Carmen