Piano di Sorrento hotels

Pros: Staff vero good

Pros: The view

Cons: The paper thin walls, bad location, no restaurants nearby.

Pros: Property was clean and staff was very cooperative. Hotel is located in Piano, two station from main railway station sorrento.

Pros: We were given a free upgrade to a balcony room which was lovely. The view was stunning off the cliff top.

Cons: The location is quite far from Sorrento centre which we didn't realize. The only affordable option to town is the train which is a 750m walk up a gentle hill to the station. The train comes every 30 minutes. The room also didn't have many power points and you can't charger your device by the bed.

Pros: The reseptionist was really helpfull when we asked for changing the room. He gave us a much better room with sea view.

Cons: Staff at the restaurant. First night we had a room facing towards a noisy street. Spa facilities were overpriced and wa available only for 1 hour upon request.

Pros: Location is exellent. The view from the terrace is amazing. Close to the beach and quite close to the train station. Staff is really friendly and helpful. I definitely can recommend this hotel as a stay in Piano di Sorrento.

Cons: blinking night lamp, good but average food in the restaurant

Cons: Room was so so restaurant, location and view was awesome

Pros: Location. The view (from the room and the breakfast area).

Cons: Worst breakfast ever! Stuff seemed bored of their job, lacking interest and knowledge.

Pros: The Owner and personel of the hostel are very friendly. We have some chat and even small trip together ! Thank you Genario! :D Localisation is good, 10 min to beach, 10 min to the train station. Nice terrace with a view for a Mountains. Just beautiful place. The area is quiet and seems be save. Nice living room with some book to read and comfortable coach :) European/Italian breakfast, the best when Genario preparing, the best capuccino ever :)))! I had really nice vacation :) Thx! :D

Pros: Tasty breakfast and coffee. Friendly and helpful staff. Lovely public balcony with a mountain view.

Cons: The bed could be more comfortable. We found a teapot in the room but no cups or glasses.

Pros: The hotel is really nicely decorated. The room we had was big enough for the 4 of us, and it has big windows giving lots of natural light and great views (mountains, the garden with orange and lemon trees). The neighborhood is really calm, which is great if you want to sleep. The hotel is about 7 minutes walking distance to the train station (from there in just 2 short stops you get to Sorrento center). Breakfast was fine (for both food and the music the owner was playing). Check in process was easy. The garden seems great for summer time (we visited during winter though).

Cons: For those having a worst condition: the hotel does not have a lift, so you will need to bring your baggage upstairs by your own. The nearest parking (paid parking, like most of the parking space in Sorrento) is 2 minutes walking distance from the entrance.

Pros: Authentic,clean and close to train station,a hidden gem

Pros: The location was great. It is an easy 5 minute walk to the Piano di Sorrento train station and it only takes about 3-5 minutes on the train to get into Sorrento. It is also an easy 10 minute walk to the coast and the beach area of Piano di Sorrento. There were nice restaurants in the area around the hotel. The hotel was in a beautiful building and the hosts were super friendly and helpful.

Cons: The entrance to the hotel is in a small alley and is only able to be accessed by foot or scooter. The hotel is not easily accessible to people with mobility troubles (in wheelchairs, trouble walking, etc.) as you can only access it by two flights of stairs (the hotel states this on the site). Neither of these is a problem, but they are both issues that people should take into account based on the needs of the people in their groups.

Pros: The location was fantastic , staff was so friendly and this 200 years old building was really beatiful !

Pros: Staff Lovely breakfast The hotel ambience Closeness to the train station

Cons: Beds were single asked for double so kept falling in between

Pros: The place is astounding, well kept and decorated in the local original style of an historical palace. Location is very convenient and it's easy to walk to main points of interests, including the train station.

Cons: Parking was a nightmare, but not their fault.

Pros: Exceptional breakfast! Nice location and an easy walk from both the train station and the city centre. Maps and advice was provided regarding dining options, banks and local bars. Staff were approachable when needed. Room was warm and quite spacious with a double + single bed and adjacent/internal bathroom. There is a guest sitting room and an outside terrace adjacent to the breakfast room where views of the lovely garden can be enjoyed.

Cons: Nothing really, enjoyed our stay immensely and thoroughly looked forward to breakfast each day. We encountered no problems and whilst there's no elevator the stairs are wide and easily accessible.

Pros: The room was clean! The people that worked there was very polite and help us with everything we need!

Pros: Staff !!! And breakfast!!!

Cons: Room was small for 3 people Ants in the room on beds and furniture

Pros: Beautiful views from the balcony (see photo) - perfect for a wedding proposal which happened whilst there! Friendly and smiley staff. Clean room and bathroom. A fridge in the room was just so useful for us too. Easy walking distance from train station.

Cons: It would have been even better if tea and coffee facilities were in the room and an option for some milk at breakfast. We are british hahaha!

Pros: The family atmosferic, nice room, good breakfast.

Cons: The price is extremly high

Pros: The breafast was quite good. The staff was nice enough to serve breakfast a little more early for us the day we had to leave and they helped us with ferry tickets booking. The AC worked well!

Cons: There were some ants in the room, and the room was quite small.

Pros: Attractive facade. Spacious, comfortable room with a balcony and pleasant view of the hills. Air conditioning and room fridge Short walk from the station

Pros: Very close to the train station. Rooms were air conditioned and the bathroom was spacious. Large bed and our room had a balcony overlooking the pool.

Cons: Nowhere secure to store luggage after check out. There was an issue with the card machine which meant that we had to withdraw a large amount of cash the day before we checked out to pay our bill. This was very stressful as there were no ATMs near by and we were only notified of the issue late in the evening. However, the staff were very accommodating after check out and allowed us to check out later than usual because of the inconvenience.

Pros: Great location and fab breakfast

Cons: Really rude and unhelpful stuff. You feel from the conversation with a reception lady, that it would be better idea to move yourself out of their hotel in order not to bother them :-(. No help with any kind of breakfast early morning...

Pros: Attractive, comfortable, good location, good breakfast.

Cons: Staff generally unhelpful and difficult. We felt our concerns were not taken seriously. Pity really as it was a nice place.

Pros: The staff amazing have great communication skills,very positive people.very clean hotel near the beach ,the size of room are perfect

Pros: Very good air condition beds beautiful breakfast great. Swimming pool lovely. Staff ok. We really enjoyed staying at the Albatros

Cons: The lady at reception was not very friendly.

Pros: The staff was absolutely amazing!

Cons: The room needed some love...

Pros: Domenico and Nello were so helpful all the time and it is a perfect place to stay for a break! Great food, location, rooms and pool! Ideal place to explore the whole region.

Pros: The rooms are off the road so nice & quiet. Good size pool & plenty of sunbeds. Snacks & drinks. Staff were helpful.

Cons: Very dated cabins. Pool tiles needed a good clean.

Pros: The staff were fruendly and helpful. They made. us very welcomeand were on hand throughout our stay to ensure a successful visit.

Cons: It is a little bit isolated and at the top of a hill but they do run a shuttle into town throughout the day

Pros: The Swimmingpool

Cons: The Menü at the restaurant was for me not so spectacular.

Pros: Everything about the hotel was great. Location,staff, cleanliness.

Cons: Yes/coffee making facilities in the room would have been nice but overall we had s lovely experience

Pros: Italia was the perfect host. Friendly, helpful, polite and always with a bright smile. The hotel was beautiful, the rooms fabulous, the views great and the patio was a nice little bonus. Totally recommend it!

Pros: Beds comfy, female staff were both amazing! Polite helpful always greeted with a smile. Train station 5 mins walk up the road.

Cons: The male member of staff didn't seem to want to acknowledge or talk to us, we had to say morning to him first and had to ask for a hot drink at breakfast, didn't smile and seemed put out when he had to deal with us. Not many places to eat if you want lots of eateries this isn't the place.

Pros: The breakfast was excellent and the location strategical -also thanks to the private parking, but what I appreciated the most was the professional and friendly staff.

Cons: The weather was awful, but I am sure that the hotel staff will work on it...

Pros: The breakfast was great. There is a pizza restaurant on one side and a small store on the other side. The staff was great and offered all kinds of advice.

Pros: Clean rooms.

Cons: It's in quite part of sorrento. No cafe, no beach, no life. English is a big problem for staff. Asked about one americano with milk and one espresso, they didn't understood. Bring only espresso. Asked second time, they give order to each other and also nobody bring. Asked about americano third time and she bring instant coffee with just boiled water from kettle. We were so much offended. In Italy they bring instant coffee(((

Pros: Receptionist was fantastic and very helpful and attentive. she even came out to the carpark to say goodbye. The room was spacious and clean with a small fridge which was great to keep drinks cold. Breakfast was simple but lovely with a small selection of hot, cold and pastries. Short walk to amazing views of the Bay of Naples from the cliff top and also a small marina with beach access. fantastic restaurant at the front door with amazing pizza and pasta.

Cons: No tea and coffee making facility in the room.

Pros: I had requested gluten free options for the provided breakfast (if possible) and at breakfast was given an entire basket of individually packaged GF options. The breakfast buffet in addition to this was very nice (meats, cheeses, fruit, plus many other options I couldn't eat but my companion enjoyed). The staff was very kind and allowed us to store luggage for several hours after our checkout (prior to leaving the city). The room had a nice view of the water and was clean.

Cons: Getting to the hotel at night from the train station was difficult. The website states that they can arrange a shuttle, but when we called, we were told to call the local taxi. When we called the taxi company, we could not get through several times, and when we finally did we were told there was no taxi available and we MIGHT be able to be picked up in an hour. While this is not the hotel's problem, this service should not be represented as a "shuttle" because it is not. Upon checkout the next day when we asked the concierge if she could call a taxi for us, she initially said no because the taxi service often would not oblige her pickup requests, saying "they are difficult". I told her we had the same issue, except we don't speak Italian and the taxi service representative/driver spoke very little English (so it was an issue the previous day). For a hotel to say they offer a shuttle service then refuse to call seems like poor service. I asked her if she would please call, so she did and our pickup wait was less than 5 minutes. It seems like this option for transportation can be hit-or-miss. Unrelated, the water from the sink in our hotel room tasted strongly like salt water, to the point that we didn't feel comfortable drinking it. We reported this to the staff, unsure if the whole hotel has this issue or if it was just an issue with the plumbing in our room.

Pros: The ocean view was amazing!!! The staff were very friendly and helpful!

Cons: The rooms are very small

Pros: Wondeful Balcony view

Cons: Landscape from the balcony is amazing!

Cons: Very basic hotel with very basic service and amenities, not worth the price charged for it. Only plus is location, ignoring everything else.

Pros: The view from the room was INCREDIBLE! It overlooked the ocean, amazing. The staff was very friendly and accomodating to our needs.

Cons: The A/C wasn't the best, seems like it would shut off after a while.

Pros: Location was very good and the rooms were also big and comfy.

Cons: May be a bit too costly

Pros: staff

Cons: The Bed and the stairs Had to drag four Suitcases up two flights! the bed was so hard my wife slept on the Couch!!!

Pros: Close to the sea

Cons: Staff wasn’t really helpful, hard bed. The breakfast wasn’t great, bad coffee and orange juice.

Pros: I did't like anything at all. It wasn't a real hotel it was a little room with no refrigerator and just an uncomfort bed. It's not like in the photos. We had a very bad experience there

Cons: Everything

Pros: Close to Positano, private entrance, free parking space, large shower( compared to many other places we stayed in italy)

Cons: A bit difficult to find, minor ant problem in the room. Mattresses were not good.

Pros: Friendly staff. Comfortable rooms, cold air conditioner. Quiet area, 3 miles from sorrento center

Cons: Improve breakfast. More variety

Pros: Owner and his sister both were very welcoming and accommodating. They were excellent, helping with commute, shuttle, pick and drop.

Pros: Location was great if you want to "get away". Like a farm stay. Very peaceful and rustic.

Cons: The restaurant was not open for dinner. However the staff organised a free pickup and return from a great family run restaurant in "town" just about 5mins drive away.

Pros: Very hospitable. Husband, wife and daughter team are really good to welcome us. Breakfast with fresh coffee and pastry set us in really good start for the day.

Cons: The host spoke limited English but they tried hard to understand us.

Pros: Extremely friendly hosts. Totally authentic Italian experience. Everything was immaculate. Only 3k from central Sorrento and an easy 5min bus ride. Michael was so kind in taxi'ing my daughter and me to places. They don't speak any English, but with Spanish and Google translate it was not a problem. Would definitely stay there again.

Cons: Bed was a bit hard.

Pros: Very clean and friendly hosts, good breakfast and with in walking distance to train stations.

Cons: Possible kettle facilities in room, more pillows.

Pros: The family received us very well, they where extremely nice, we had to leave early every morning and they made us a bag with Brioche and juice to go every morning. The room was big , comfortable and very clean

Cons: The location was not ideal to walk to Sorrento, but you have lots of buses.

Pros: Titty was very nice and the breakfast was okay.

Cons: Let me begin by saying this room is very different than advertised. 1. There are no locks on the room guests stay in, which made me feel unsafe as all of my personal and valuable belongings were accessible for everyone who lived in the house. Additionally, when they clean your room they will move and touch all your personal belongings which I didn’t appreciate. 2. The bed is very uncomfortable. It is two single beds squished together. The room is cold at night and the sheets are very thin so do not provide any warmth. When I asked for a blanket i was not given one. 3. There are roosters close to the home which will wake you up at 5am, even when all windows are closed 4. It’s a 35 minute walk to sorrento and the house is not central at all. 5. Titty is very nice and speaks some English but we only saw her for about 10 minutes of our visit. Margherita, her sister, is very rude. For that reason alone I would not suggest to stay here. While the breakfast was nice and titty and her family were welcoming, guests deal primarily with Margherita who is rude. For that reason and many others listed above, I would not stay there again nor would recommend others to stay there.

Pros: We enjoyed our stay .Very lovely family , It felt like home we were in our baby-moon and we enjoyed our stay. They guided us how to reach to the location and Mr Michele picked us and dropped us also to station. Very lovely family

Cons: Nothing to dislike ...

Pros: Very good service of the people from the house. They were very kind with us and they were there at any moment to help us, though they didn't speak English very much. Good Italian breakfast served in the garden. The location is far from Sorrento and getting there is not easy, specially at night, but we knew this beforehand.

Pros: The property is administrated for a family and, they treat us as part of it. We arrived in the Piano train station, we called them to know how could we go from the station to there (we asked if it is near), they informed us that is near, but as we were with lugagge they took us at train station and after the check out they leave us at the train station again. The breakfast is really good, the room is clean and the attention of the administrators regarding to our necessities was wonderfull.

Pros: Excellent breakfast, room and pool area.

Cons: The Restaurant was shut for most of our stay.

Pros: Great rooftop terrace and pool area

Cons: Very very bad insulation. You can hear your neighbour’s bedroom conversation! No way to sleep in this hotel. Really disappointing.

Pros: Everything was fine. All the staff were amazing and could not be more helpful.

Cons: Everything was lovely. .

Pros: Gorgeous modern hotel, lovely pool and rooftop bar. The staff were so friendly and location was great. Approx 15/20 min walk into main Sorrento square but the hotel offers a free shuttle bus which is great!

Pros: Staff was great and very helpful. Beautiful!!

Cons: S

Pros: Great !!!! Great !!!!

Cons: Nothing

Pros: Breakfast room and Roof top bar have amazing views of Vesuvius and Bay of Naples.

Cons: Should make this adults only hotel. Two families with children virtually took over the pool area, killing the relaxing vibe. Shower was very small in bathroom, not a very big deal, just didn't live up to the rest of the hotel level. Roof Top bar is only open Tuesday and Saturday, which seems like a waste of such a great resource.

Pros: It felt like we had the best view to see all of Sorento. Would love to come back again

Cons: Our stay was too short!

Pros: The location of this hotel was terrific. Just outside the bustle of sorrento but a short free shuttle bus away. The staff was amazing and willing to help in any way. They are very helpful in helping plan your day trips. The rooms were spotless and food was good. The pool and gardens was the perfect place to relax and never too crowded ( at least in May to early June). The staff at the bar Danielle (nobody), AmerisourceBergen an Salvatore were excellent and really made you feel special. Piña at the front desk was great too. Hope to go back again some day.

Cons: The bathrooms were a we bit small. I was disappointed that rooftop bar didn't open till 7th. But they let me up to see what it was like and it was breathtakingp

Pros: Location great,sky bar the best,breakfast restaurant great view.

Cons: The room on the corner of the street was noisy because of the cars,aslo the room stewardess in the morning makes a lot of noise.

Pros: Beautiful view, clean hotel.

Cons: Small shower had poor setup of heads and door which made it difficult to use. Food was ok but expected better for what we paid

Pros: Friendly staff, nice view

Cons: Shuttle Bus Service could operate more offen especially in the evenings

Pros: Location Service

Pros: Ladies at the front desk were friendly and helpful

Pros: Great location on cliff overlooking the water with friendly staff, beautiful traditional look and clean rooms.

Cons: There was a wedding in the hotel one of our nights and it stayed noisy into the night until guests left. Room was small but had a water view so it was a good value

Pros: the hotel was lovely with amazing views - we we're there for our honeymoon and the staff were great and we received a free glass of bubbly - 20 min walk to Sorrento but free shuttle bus daily.

Cons: nothing - I would definitely recommend.

Pros: Spectacular location and accommodation, staff were excellent and always smiling and happy to assist with any questions or requests. Pool area was perfect and the deck is the prime spot to watch the unbelievably beautiful sunsets! Would highly recommend!

Pros: The view, staff, patio, food and assistance with our car and reservations were all outstanding.

Cons: The pool was quite small. The price was high as compared to The Four Seasons and St Regis in the United States, which are 5 star hotels.

Pros: The service was great and the views spectacular!

Pros: The staff are fantastic, nothing is not too much trouble.

Cons: Everything was excellent.

Pros: The courtesy bus in & out of town was great, also went on a trip to Capri which staff organised which worked out good value and took the hassle out of everything. All the staff I encountered were lovely and would have no problem recommending this place to friends who want a base that's just a ten minute walk outside Sorrento.

Cons: I would have preferred an actual double bed instead of 2 beds pushed together but I understand this is a pretty common practice.

Pros: Lovely hotel, excellent staff. Very good breakfast

Cons: Slightly too far to walk but good shuttle service.

Pros: Nice staff free shuttle

Cons: Room too small, breakfast not at all 4 stars,

Pros: Comfortable Hotel in Sorrento, parking garage closeby, very good breakfast, big pool

Cons: room was rather small, parking costs 15E a day...

Pros: All the staff here were excellent and the hotel was really clean. There was also nightly entertainment available in the form of live music performances.

Cons: Would have liked it to have been nearer to the centre of Sorrento. There is a free shuttle bus provided by the hotel to take you back and forth to the centre but you had to pre-book your time slot.

Pros: Staff very helpfull, upgrade for superior room, shuttle bus to Sorento. Hotel placed in a very quiet and cozy part of Sant'Agnello.

Cons: Cleaning of the room. Limited choices for breakfast.