Good to know
|Distance to city centre||4,0 km|
|Nearest airport||Phu Quoc Duong Dang|
|Distance to airport||4,9 km|
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Nice and clean rooms. Special thanks for bathrobes. Pool was easy to access. Kind staff, although didn’t communicate on same language.
24 h reception was not exactly 24 h. We had to check-out at 5:30 to make to our flight. The first member of staff could not help us and did not speak English, he called to another who either spoke English and he called to third one and asked us to waite until 6 to be charged by that third person. The two men did not understand hurrying to airport, luckily Wi-Fi made possible to show pictures of airplanes in Google... friendly staff, but no skills in communicating in English.
Worst hotel ever. When we arrived they gave us a room that was very smelly (like sewage) so we thought to turn on the AC and resolve the problem..it became worse. We asked to switch to another room because the smell was unbearable, they told us to wait 15-20 minutes until the other room is cleaned and ready. We finally go in the other room and after few minutes the receptionist tells us she did a mistake and that room is already booked and that we had to switch to another room again. After more or less 2h since our arrival we enter in the third (final) room, but we immediately realize the sliding door is broken. They come and fix the door. Few minutes later we realize one of the windows (the handle) was broken and we couldn't close it. We tell the reception and they send the same guy to fix the problem (he comes, sees what the problem is and goes to buy a handle, comes back and replaces it). When we arrived, the first thing we asked was to pay with the credit card, they told us yes no problem, but when we checked out they said "it's broken its broken, cash, cash" (they should have had the decency to tell us in advance we had to pay cash instead of risking to miss our flight!). On top of that breakfast is not good, and in our final room the bathroom had a weird smell (still nothing compared to the first room they gave us). I really recommend you find another place because this one is not worth it
Good location, easy access to the beach and many restaurants. Well kept pool and grounds
The breakfast wasn’t that good. Small amounts offered and was not replenished. Minimal fruit
Located in Phu Quoc, Terrace Resort is by the ocean, a 1-minute drive from Phu Quoc Beach and 7 minutes from Phu Quoc Night Market. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
based on 97 reviews
Things to know
- Friendly service
- Beach nearby
- Nice building
- Pleasant hotel grounds
Policies vary by room type and provider.
FAQs when booking at Terrace Resort
Where is Terrace Resort located?
Terrace Resort is located at 118/6 Tran Hung Dao, 4 km from the centre of Phu Quoc. Phu Quoc Beach is the closest landmark to Terrace Resort.
When is check-in time and check-out time at Terrace Resort?
Check-in time is 14:00 and check-out time is 12:00 at Terrace Resort.
Does Terrace Resort offer free Wi-Fi?
Yes, Terrace Resort offers free Wi-Fi.
Does Terrace Resort offer free parking?
Yes, Terrace Resort offers free parking.
Does Terrace Resort offer free airport shuttle service?
Yes, Terrace Resort offers free airport shuttle service.
How far is Terrace Resort from the airport?
Terrace Resort is 4,9 km from Phu Quoc Duong Dang. Terrace Resort is 55,8 km from Krong Preah Sihanouk Sihanoukville.
Can you bring pets to Terrace Resort?
No, pets are not allowed at Terrace Resort.
Does Terrace Resort have a pool?
Yes, Terrace Resort has a pool on-site.
Most popular landmarks
- Phu Quoc Beach 1,8 km
- Dinh Cau 2,7 km
- Dinh Cau Temple 2,8 km
- San Van Dong Duong Dong Stadium 3,2 km
- Suối Tranh Waterfall 5,4 km
- Phú Quốc National Park 16,2 km
|Phu Quoc Duong Dang||4,9 km|
|Krong Preah Sihanouk Sihanoukville||55,8 km|