Pros (+) There was nothing to like about this place.... It was a tired OLD property!
Cons (-) Give our money back!
3 stars
Holiday Inn Express & Suites Phoenix - Midtown
Provider
Provider for Holiday Inn Express & Suites Phoenix - Midtown
Provider for Holiday Inn Express & Suites Phoenix - Midtown
Provider for Holiday Inn Express & Suites Phoenix - Midtown
Photos of Holiday Inn Express & Suites Phoenix - Midtown
Overview
Set in Phoenix, Ramada by Wyndham Phoenix Midtown is a five-minute walk from 3300 North Central Avenue and features an outdoor pool and a Jacuzzi. It is set amongst a range of shops and boutiques and is moments on foot from Osborn Road and Central Avenue Metro Light Rail Station.
There are a variety of facilities at the hotel on offer to guests, such as free Wi-Fi, a beauty centre and a fitness centre. Multilingual staff are available to assist with organising tours and activities, and an express check-in/check-out facility is offered for guest convenience.
The hotel's rooms are spacious and feature a kitchenette and a private bathroom. They provide a refrigerator, ironing facilities and tea and coffee making facilities.
Ramada by Wyndham Phoenix Midtown is a convenient place to explore nearby Phoenix Zoo and the Arizona Women's Hall of Fame. Indian School Road and Central Avenue Metro Light Rail Station is within walking distance.
Latest deals for Holiday Inn Express & Suites Phoenix - Midtown
Amenities at Holiday Inn Express & Suites Phoenix - Midtown
- Outdoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Accessible by lift
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Mini-market on site
- Tour desk
- Express check-out
- 24-hour front desk
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- City view
- Storage available
Bathroom
- Raised toilet
- Additional toilet
- Bathtub
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Dining
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Family friendly
- Cribs available
- Kid-friendly buffet
- Children's high chair
Parking and transportation
- Free parking
- Private parking
Outdoor
- Grill
- Outdoor furniture
Laundry
- Iron and ironing board
- Tumble dryer
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Holiday Inn Express & Suites Phoenix - Midtown
5.9
Fair
1226 verified ratings
Wonderful
257
Very good
105
Good
167
Okay
126
Fair
152
Mediocre
109
Poor
310
Summary of reviews
Guests say
Guests appreciated the hotel's great location, as it is close to downtown and other amenities. However, many expressed dissatisfaction with the cleanliness of the rooms, with some noting unpleasant odors and stains. The service also received negative feedback, particularly regarding rude staff and low availability of assistance. While some enjoyed specific amenities like breakfast and the pool, the overall impression leans toward frustration due to additional charges and conditions of the hotel.AI-generated from customer reviews
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6.2 out of 10
11 reviews
6.4 out of 10
9 reviews
All reviews
Pros (+) Bed was very comfortable
Cons (-) The hotel looked a bit old, out room was on the first floor and felt like it lacked a bit of privacy
Pros (+) I like the fact it has a pool and jacuzzi.
Cons (-) One of the clerks at check in could have smiled. She was like robot. The others were more friendly looking. Other than that everythng was fine. Pool and jacuzzi looked a little unclean but it was because it was a windy day and leaves from the trees kept falling on them. But i really liked the location. The set up. The towel service. Thanks :)
Pros (+) It's in the right location and the overall price is ok (but not for the lack of cleanliness)
Cons (-) First there is an early check in fee, and their standard checkin time is 3pm, not 10 to 11am like most other places. Second when I got there to check in, a lady was complaining about the call she got charging her for dirty towels. She said she used the towels to clean her feet and the floor. When I got up to my room, I found a filthy bathroom floor stains on the comforter and headboard. I asked fo...
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Pros (+) Quick change of room.
Cons (-) I was first given an unmade room. Then I was moved to the top floor with exceedingly loud ac.
Pros (+) I liked that it is close to downtown.
Cons (-) The hotel need to be remodeled. The tub and toilet seat was peeling. The elevators were extremely dirty. The wakl from the parking garage to the hotel is a little scary at night, since you have to pass dumpsters.
Pros (+) The location is the only great thing.
Cons (-) The cleaning staff was very rude. Mainly an older looking Hispanic lady. They are selling drugs on the 4th and 5th floor. They even offered to sell me some on the elevator. Both floors have a huge marihuana smell. I told the front desk but it looks like they're in with them because nothing was done about it. don't take your family and just watch yourself. This is a 100% real comment by a real pers...
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Cons (-) had to go downstairs twice because the key didn't work. the staff was unable to explain how to get to the hotel from the airport, they just said get a taxi. although public light rail was only a block away. there was vomit stains on the duvet the sink was plugged up the aircon was very loud
Pros (+) Great location in downtown Phoenix. Comfortable room for the price.
Cons (-) Front desk and breakfast staff were not on the same page about whether the breakfast was included in the room cost. I was shocked to get a bill for breakfast.
Pros (+) The staff was very nice rooms were clean and comfortable, fridge and microwave came in handy for us. we were in town because my 18 year old daughter had a double hip replacement after surviving cancer, so it was a difficult time for our family, and the hotel did not add to our stress, which is always nice. I would recommend this hotel.
Cons (-) Pool closed at 10, hot tub didnt have enough water, and it wasnt very hot. Parking is very limited and most have to end up parking in another parking garage, which is free, but inconvenient. Breakfast isnt included in price of room.
Location
212 West Osborn Road, Phoenix, AZ 85013
What's nearby
- Heard Museum1.8 km
- Phoenix Art Museum2.5 km
- Heritage Square4.3 km
- Phoenix Symphony Hall4.4 km
- Arizona Science Center4.5 km
- Chase Field4.8 km
- Arizona State Capitol4.8 km
- Piestewa Peak8.2 km
- Tovrea Castle10.7 km
- North Mountain Park10.8 km
- Camelback Mountain11.1 km
- Arizona Doll and Toy Museum11.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Holiday Inn Express & Suites Phoenix - Midtown
Price per night. Prices are not fixed and may vary with time.
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Value for money | 6,5 |
|---|---|
Distance to city centre | 4,4 km |
Nearest airport | Phoenix Sky Harbor Intl |
Distance to airport | 9,3 km |