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The staff was nice.
Everything else. From the room smelling like cigarettes, to the bed stains. We arrived, got our key, went into the room, and in less than 6 minutes, we thought it was best to lose the entire money and go somewhere else. Would not recommend to anyone.
Waste of Money
Staff did not care. Cockroach in room Bums around motel. A/C didn't work correctly smelled like smoke bfast was a JOKE, waffles and crappy coffee staff is clueless booked two nights, prepaid and stayed one night it was bad. Sign says 49.99, we paid $100/night and by far the WORST place I've stayed EVER!!!!
No one else should book this hotel! We arrived expecting a typical $150/night hotel. Instead, it seems that the staff has given up. The place was covered in graffiti, a few apparently strung-out individuals were lying on the stairs up to our room, a police car was patrolling the parking lot, and the staff gave us a key to a room that was already occupied. We left and booked another hotel. I'd like a refund, but the proprietors seem to understand that they are misrepresenting their hotel online. They have a large sign in the lobby declaring NO REFUNDS.
Do not stay here!!!!
The african wasps swarming around the non working hot tub. The condoms on the bottom of the non treated pool. The numerous open electrical junction boxes surrounding pool. The broken stairs which are a tripping hazard. the bed bugs. The wifi that didn't work. The refusal to refund our money when we checked out after having been there 2 hours.
A Victory Inn & Suites Phoenix North is located in a suburban area, and it features an outdoor pool. A complimentary breakfast is served each morning, and coffee or tea is served in the common area. The property also has a business center and conference space available. The front desk is staffed 24/7, and the attendants are bilingual in English and Spanish. There are laundry facilities on site.
There are 154 guestrooms spread among three floors, and pets are allowed in a few specific rooms with an additional nightly charge. There is air conditioning in each of the rooms to keep them climate controlled, and the windows have blackout curtains to ensure a comfortable night's sleep. The private bathrooms are stocked with complimentary toiletries and hairdryers. Cable TV and free WiFi are available for guest convenience, and all local calls are free. Guests can request refrigerators and microwaves, also. The housekeeping staff stops in daily to clean and stock the rooms. There are wheelchair accessible rooms with roll-in showers available.
Guests will find that the hotel is ideally located in the North Mountain area which puts them in walking distance of the Cave Creek Golf Course and the University of Phoenix-Northwest Learning Center. Less than 10 miles from the hotel are the Castle N'Coasters, the Peoria Sports Complex, Six Flags Hurricane Harbor Phoenix, the Desert Ridge Marketplace, and the Musical instrument Museum. The nearest airport is the Phoenix Deer Valley Airport, which is about five minutes away via car.
Policies vary by room type and provider.
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Most popular landmarks
- North Mountain Park 6,5 km
- Piestewa Peak 12,5 km
- Arizona Doll and Toy Museum 13,7 km
- Camelback Mountain 18,7 km
- Heard Museum 18,8 km
- Phoenix Art Museum 19,5 km