Book Payless hire cars in Bucharest

Bucharest, Romania
Oct 3 — Oct 10
Bucharest, Romania
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Bucharest

Overall rating5.0 OkayBased on 41 reviews
Cleanliness
5.7
Comfort
5.4
Overall
4.7
Pick-up/Drop-off
4.4
Value for money
5.1

Recent reviews

Traveller rating
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Find reviews that mention:
2.0
Cons:I will not try them again ....Reviewed Dec 11 2018
review fromkayak
9.6
Pros:Friendly and fast pickup and delivery.Cons:When the weather is cold and there is snow a tool to clean the windshield should be provided. Waking up in the morning and finding out you can not use the car for sometime is not a good surprise.Reviewed Feb 22 2017
review fromkayak
2.0
Cons:they have hidden tax((I paid +50% more that we agree ,when I get the car. They charge me for winter tyres 50 euros. By law in Romania they were supposed to have them on the car in the winter I'm very, very unhappy with Payless.I will never use this rental company again.Reviewed Jan 31 2018
review fromkayak
5.2
Hidden Insurance Costs.Pros:It was nice to have someone pick us up at the airport, but we should have been made aware in advance of the game plan. We were not told what the process is: that someone waits for us with a name tag, that the parking is outside the airport etc etc No charge for additional driver.Cons:The fact that there huge insurance costs which are not clear from the start. the insurance included in the basic plan basically says this: 900euros or more are taken from your account/or blocked in case there is any damage on the car. So, any damage below this amount will be paid by you. To have the full insurance you must pay an additional 15 euros per day. And even though it says that for this there is no deposit required, we had 100 euros blocked as deposit for fuel (in case we returned it with am empty tank lol) So, all together we paid about 25 euros per day for a 10 day period, for a "luxurious" Dacia Logan. All in all, I don't recommend payless. Poor experience.Reviewed Jul 11 2016
review fromkayak
6.0
Going to their office almost ruined my dayPros:The car(in the end) was alright, I had no problems with it. Drop-off was smooth.Cons:I had rented a luxury car, they had waiting for me a LUXURY SUV(different category). I did now want it. They offered me an Audi A4, and they said it was the same price/category. I checked on their website and it was actually a cheaper category. Confronted with the truth, they gave me a 15 euro discount. The car needed refuelling. All in all, the pickup took more than half an hour. The person at the desk said that to compensate for that, I could bring the car later than the scheduled dropoff at 12. However, I picked the car up at 16:00 and paid for 2 days, so he was not doing me any favours. All in all, they assumed I was stupid/ could trick me. I won't use them again.Reviewed May 5 2017
review fromkayak
10.0
Allianz Travel Insurance or Payless Total CoveragePros:Everything about Payless and their service was excellent! Quick pickup at the airport, paperwork was straight forward (I recommend the total coverage insurance by Payless that they offer when you pickup your car--not the one offered by Allianz at Kayak on-line checkout), great service and professional staff. Very clean car; excellent overall. Because we purchased the Payless total coverage insurance, when we brought the car back with a broken mirror, we were covered and were not charged anything extra and there was no wait getting us back to the airport. Allianz, on the other hand, would have required the filing of tons of paperwork--not worth your trouble! Stick with Payless insurance.Reviewed Apr 16 2016
review fromkayak
6.0
Cons:Collection of the car was fine. The return was more problematic, the address given was not accurate and so took a while until I found the place, besides the place is dark and you can not check the vehicle properly. Reception representative vehicle passes you on the cell phone with the help of light making it difficult to see flaws you must properly. The return suddenly appears a large flashlight and checked the vehicle with surprisingly discovered almost invisible scratches appear, although I had full insurance all the time I was told that the insurance does not cover the scratch. The general feeling is that trying to trip you up. There are many rumors about similar cases, I think this issue should be handled in front of representatives in Romania.Reviewed Feb 12 2017
review fromkayak
2.8
Beware!Cons:Rented a Toyota from the Bucharest airport . Claimed in the ad that it was located right in the airport...afternwalkig around for half an our looking for the place, I called the company. Someone eventually came and picked me up and took me to where they have the car parked. I finally got away and drove 150 km, got out of the car and realizes the seatbelt was not retracting. I called the company and I had to drive it back to Bucharest airport to get another car. They would not give me any reduction in time and insisted that I fill up the gas tank. Absolutely no compensation for the total inconvenience and the affect it had on my trip. They gave me another car which was a compact car....which costs less to rent as advertised on the the website...but they refused to change the amount that I had paid for the larger, standard car. Their location is situated where the gps does not recognize the address and I ended up driving in circles to find the place. Horrible customer service here. Will never rent from this company again.Reviewed Sep 24 2017
review fromkayak
5.2
Almost a complete bust...Pros:Close to airport. Shuttle from car rental place to airport the gentlemen where really nice. The rental was clean. The second car.Cons:Kayak said the rental place was on the airport and it was not. I did not know to expect to look for someone at the airport do it took a while to get to the rental place. The rental place tried to give me a rental where the air filter was completely black, tried to change it and it didn't work. Brought it back and they gave me attitude but finally gave me a rental where the AC worked because it was 90+ degrees. Also it took over an hour to get the rental. but after all that the rental was fine. Shuttle to airport was not clean, cigarette ashes everywhere.Reviewed Jun 20 2016
review fromkayak
8.0
Please add a phone number for this rental location to the reservation!Pros:Great price.Cons:Unclear what number to call for shuttle to rental lot.Reviewed Nov 10 2017
review fromkayak
3.2
Pros:the car was goodCons:Payless do not have a booth in the airport and no representitive waiting for customers. after lookinf for them all over the airport we called them. it took them about 30 minutes to get to the airport. they were rude and very slow. we were only 2 families and it took over an houre to get the cars (no other people in line). The children were not allowed to enter the booth and since there is no other place to wait we waited with them in the parking lot where cars are going back anf forth.Reviewed Aug 27 2017
review fromkayak
2.8
A uniformly miserable experience.Pros:There was nothing.Cons:The staff were slow and unhelpful. We weren't given the correct type of car. The car was poorly maintained. We ended up paying more than our reservation booking had promised. The rental location was over half a mile from the airport. Hated the whole process.Reviewed Dec 31 2018
review fromkayak

Where can I find Payless hire cars in Bucharest?

Calea Bucurestilor Nr.232, Payless car hires

Address

Calea Bucurestilor Nr.232

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+40 732 905 000

Address

Sos. Pipera Nr.26 Sector 1

Hours

Monday09:30 - 18:00
Tuesday09:30 - 18:00
Wednesday09:30 - 18:00
Thursday09:30 - 18:00
Friday09:30 - 18:00
Saturday09:30 - 18:00

Good to know

Most popular location

Calea Bucurestilor Nr.232

Most popular car type

Luxury

FAQs about hiring a car from Payless in Bucharest

  • Luxury (Audi A4 or similar) is the most frequently booked car hire type from Payless in Bucharest.

  • Payless has 2 car hire locations in Bucharest. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes

  • No (according to our data)

  • No (according to our data)