Book Payless hire cars in Bucharest

Reviews for Payless in Bucharest

Recent reviews

Traveller rating

Wonderful

0

Very Good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

3

8.0

Paid for a luxury vehicle- ended up getting issued a vehicle that was subpar.Reviewed Nov 27 2023

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2.0

Cons:I will not try them again ....Reviewed Dec 11 2018

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2.0

Pros:NOTHING!Cons:im usually a very positive person but i got to the rental and they did not have my reservation i called payless and they said the reservation was there and i said no cause the man at the counter said there is nothing... the man said then we do not know you need to figure it out.....SAY WHAT!!!! mind you i had been traveling all day and it was 2 am!Reviewed Sep 10 2018

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2.0

Cons:They didn't have a car for meReviewed Aug 10 2018

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2.0

Bad serviceCons:Employees do not understand the nature of their business or their clients. They make no effort to satisfy customers. Some cars are in really bad shape. I had to wait one hour before I could get my car. They do not have an office at the airport.Reviewed Jun 26 2018

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4.4

Hidden FeesPros:Nice staff at the Bucharest PaylessCons:We were promised by Car rentals.com that all fees were included. when we got to Payless they made us pay another 80 Euros for a 1 way fee and 10 Euros for highway pass fees. I am working on getting refunded.Reviewed May 2 2018

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2.0

Cons:they have hidden tax((I paid +50% more that we agree ,when I get the car. They charge me for winter tyres 50 euros. By law in Romania they were supposed to have them on the car in the winter I'm very, very unhappy with Payless.I will never use this rental company again.Reviewed Jan 31 2018

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8.0

Please add a phone number for this rental location to the reservation!Pros:Great price.Cons:Unclear what number to call for shuttle to rental lot.Reviewed Nov 10 2017

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9.6

Pros:Friendly and fast pickup and delivery.Cons:When the weather is cold and there is snow a tool to clean the windshield should be provided. Waking up in the morning and finding out you can not use the car for sometime is not a good surprise.Reviewed Feb 22 2017

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6.0

Cons:Collection of the car was fine. The return was more problematic, the address given was not accurate and so took a while until I found the place, besides the place is dark and you can not check the vehicle properly. Reception representative vehicle passes you on the cell phone with the help of light making it difficult to see flaws you must properly. The return suddenly appears a large flashlight and checked the vehicle with surprisingly discovered almost invisible scratches appear, although I had full insurance all the time I was told that the insurance does not cover the scratch. The general feeling is that trying to trip you up. There are many rumors about similar cases, I think this issue should be handled in front of representatives in Romania.Reviewed Feb 12 2017

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8.0

Great car and servic value but the car is not in tPros:Very good car and service. Great priceCons:We had to wait 30 minutes for pickup to the carReviewed Feb 7 2017

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5.6

Probably better to look elsewherePros:* The equipment seemed decent, though it might be a bit old according to Western European or US standards. Most cars in the fleet come with manual transmission, I believe.Cons:* The pickup from the airport did not go well; the place is not well marked, and no one was waiting for me (their excuse was that Kayak does not forward my reservation to them). Had a friendly security person showed me the way, and eventually someone from the shop turned up. * They upsell their insurance, which seems to have a tremendous amount of markup.Reviewed Nov 1 2016

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More

• What is the most popular car hire from Payless in Bucharest?

  Standard (Volkswagen Tiguan or similar) is the most frequently booked car hire type from Payless in Bucharest.

• How many car hire locations does Payless have in Bucharest?

  Payless has 2 hire locations in Bucharest. Take a look at our Payless hire location map to find the best car hire near you.

• Does Payless have a car hire location at the airport: Otopeni Intl airport (OTP)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Otopeni Intl airport (OTP)?

  Yes

• Does Payless have a car hire location at the airport: Baneasa airport (BBU)?

  No (according to our data)

• Does Payless offer shuttle or airport pick-up services from Baneasa airport (BBU)?

  No (according to our data)