Innside Palma Center

The breakfast was nice , but they ask us to pay.

We have been charged much more than what was saying on the booking.com website ... The lady on the reception gives me an invoice shows lot cheaper from what i have paid, and i show to her my bank transaction and was about 60-70 £ difference ... so where this money goes .... in somebody else pocket probably.... Also they charged me twice for a “Tourist tax” ( once when i paid by card, and second time in cash. Some of the Staff was friendly tbh. That was a really bad experience. You can’t cheat your own customers , thats a shame.

The location was decent to walk to the old town and water. The style of the furnishings in the lobby and restaurant areas.

Really disappointed. Read a lot of reviews before booking this hotel and was expecting a fantastic stay. The entire hotel smells like the indoor pool. There is NOT parking in the area - there is a 12 euro a day parking 'deal' at the underground facility on the main street. When we arrived there was not a double bed so we had 2 twin beds. They were very comfortable and they told us to check out and back in the next morning to get a double-bed room. We did so, but should have stayed in the room with the twin beds as they were FAR more comfortable. The double bed sunk to one side, the tv did not work in that room (could have been bad batteries in the remote control). The AC barely worked in the double bed room as well-- took all night to be cool and it was not even hot out. The first room's AC worked well. No coffee maker or water cooker in the rooms so no coffee or tea in the morning unless you walk to a cafe or pay 14 euro for the breakfast. I've never been somewhere that didn't include coffee and tea for all guests so overlooked this when booking.