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Hotel Villa Mercedes Palenque
3 stars

Hotel Villa Mercedes Palenque

Km 2.9 Carretera Palenque-Ruinas, 29960 Palenque, Chiapas, Mexico
Palenque, Mexico
See location+52 916 345 5231
From
R1 158
Cheapest

rate per night

8,8
Great
based on 738 reviews
738 reviews
Room type
Provider
Nightly total
Executive room, bed type unknown
R1 158
Deluxe room, bed type unknown
R1 205
Deluxe room, bed type unknown
R1 211

Photos of Hotel Villa Mercedes Palenque

About Hotel Villa Mercedes Palenque

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Parking for free
Set in tropical gardens in Palenque, this hotel has 2 outdoor pools and a Mayan-style spa. Located in a collection of charming thatched buildings, rooms feature satellite TV and a private bathroom. The restaurant at the Hotel Villa Mercedes Palenque serves traditional Mexican food. There is also a poolside bar with a terrace, loungers and hammocks. Palenque Airport is just 15 minutes’ drive from the hotel, which also offers babysitting services.

Latest deals for Hotel Villa Mercedes Palenque

Fri 26/7
Sat 27/7
King room, 1 king bed
R1 911
per night
King room, bed type unknown
R2 026
per night
King room, bed type unknown
R2 344
per night
Standard Room, bed type unknown
R1 379
per night
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Villa Mercedes Palenque

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Entire unit located on ground floor
  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Toilet with grab rails
  • Private entrance

Dining

  • Grocery deliveries
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Dining table

General

  • Family rooms
  • Garden view
  • Lake view
  • Telephone
  • Pool view
  • Storage available

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Outdoor pool
  • Pool towels

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board
  • Trouser press

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Garden

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Child pool

Workspace

  • Fax/photocopying

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Hotel Villa Mercedes Palenque

8,8
Very Good738 verified reviews
0,7Friends
3,7Couples
0,5Solo
2,1Families
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the standout amenities of Hotel Villa Mercedes Palenque?

Hotel Villa Mercedes Palenque offers a range of standout amenities, including a spa, outdoor pool, massage services, and a fitness center. Additionally, guests can enjoy the convenience of a business center, concierge service, and tour desk.

What can guests expect from the food quality at Hotel Villa Mercedes Palenque?

Guests can expect a great dining experience at Hotel Villa Mercedes Palenque, with a restaurant, bar/lounge, coffee shop, and the option for food to be delivered to their accommodation. However, some guests have mentioned that the restaurant service could be improved.

What is the cleanliness like at Hotel Villa Mercedes Palenque?

Hotel Villa Mercedes Palenque is known for its clean and spacious rooms, well-maintained public areas, and timely communication. However, some guests have mentioned issues with the cleanliness of the restaurant and breakfast room, suggesting that improvements could be made in this area.

When is the best time to visit Hotel Villa Mercedes Palenque?

The high season at Hotel Villa Mercedes Palenque is in September, while the low season is in June. Visitors can plan their stay accordingly to make the most of their experience.

Is parking available at Hotel Villa Mercedes Palenque?

Yes, Hotel Villa Mercedes Palenque offers free parking and long-term parking for a surcharge, providing guests with convenient and secure parking options during their stay.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden, lake, or pool comes highly recommended.

Consider Visiting in Low Season

To avoid crowds and high prices, consider visiting in June, which is considered the low season. This could provide a more peaceful and cost-effective experience.

Explore Nearby Attractions

The hotel is conveniently located near attractions such as Aluxes Eco Park, Palenque, and the Pre-Hispanic City and National Park of Palenque. Take advantage of the hotel's proximity to these attractions for an enriching experience.

Be Mindful of Restaurant Service

While some guests praised the restaurant, others found the service and food quality lacking. Consider exploring dining options outside the hotel for a varied culinary experience.

Check Room Amenities

Some guests experienced issues with the availability of hot water and poor Wi-Fi in the rooms. It may be beneficial to confirm these amenities before booking.

Stay Vigilant with Valuables

A few guests reported incidents of theft during their stay. It's advisable to take precautions with valuables and consider using the hotel's safety deposit box if necessary.

Consider Transportation Options

The hotel offers shuttle services for an additional charge. Guests may find it convenient to utilize these services for exploring the nearby attractions or getting to and from the airport.

Inquire About Special Dietary Requirements

Guests with specific dietary requirements, such as vegan or gluten-free options, may need to communicate their needs in advance to ensure a satisfying dining experience.

Enjoy the Spa and Wellness Center

Take advantage of the hotel's spa and wellness center for a relaxing and rejuvenating experience amidst the natural surroundings.

Plan for Leisure Time

The hotel features a fitness center, outdoor pool, and massage services. Guests can plan for leisure activities within the hotel premises for a well-rounded stay.

Location

Km 2.9 Carretera Palenque-Ruinas, 29960 Palenque, Chiapas

What's nearby

  • Aluxes Eco Park0.4 km
  • Palenque3.6 km
  • Pre-Hispanic City and National Park of Palenque3.7 km
  • Rock Paintings of Sierra de San Francisco4 km
  • Misol-Ha Waterfalls5.8 km
  • Cascada de Roberto Barrios20.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Villa Mercedes Palenque

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Villa Mercedes Palenque

  • Where is Hotel Villa Mercedes Palenque located?

    Hotel Villa Mercedes Palenque is located at Km 2.9 Carretera Palenque-Ruinas, 3,8 km from the centre of Palenque. Aluxes Eco Park is the closest landmark to Hotel Villa Mercedes Palenque.

  • When is check-in time and check-out time at Hotel Villa Mercedes Palenque?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Villa Mercedes Palenque.

  • Does Hotel Villa Mercedes Palenque offer free Wi-Fi?

    Yes, Hotel Villa Mercedes Palenque offers free Wi-Fi.

  • Does Hotel Villa Mercedes Palenque offer free parking?

    Yes, Hotel Villa Mercedes Palenque offers free parking.

  • How far is Hotel Villa Mercedes Palenque from the airport?

    Hotel Villa Mercedes Palenque is 5,5 km from Palenque. Hotel Villa Mercedes Palenque is 100,3 km from Villahermosa Capitan Carlos Perez.

  • Does Hotel Villa Mercedes Palenque have a pool?

    Yes, Hotel Villa Mercedes Palenque has a pool on-site.

  • How does KAYAK find such great Hotel Villa Mercedes Palenque hotel deals?

    KAYAK scours the web for all room deals available at Hotel Villa Mercedes Palenque in Palenque and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Villa Mercedes Palenque and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Villa Mercedes Palenque.

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Good to know

Value for money

8,6

Distance to city centre

3,8 km