Ourém hotels

Pros: spacious, clean, comfortable. quiet, friendly staff, total 5 beds, it could not be better for families more than 4. Would stay again.

Cons: No air conditioning. Difficult to reach the reception by outside call.

Pros: Very clean, modern, hotel with very friendly staff, a beautiful garden to dine in & a lovely pool area. There was a delightful (free) breakfast buffet with outstanding coffee (best coffee in our 3 week Spain/Portugal trip!) Not an exciting location, but a nice peaceful one; if you just want to relax, this is a great place to do it. We only stayed one night, but we would not have minded another night! Fantastic value!

Cons: Nothing!

Pros: Location and staff

Cons: More amenities would have been great

Pros: The staff (Ana, Tiana, Pedro, Luis, & cleaning lady) was very friendly, accommodating, and super helpful! I loved my stay at this hotel and everyone made me feel at home! I will definitely return here and tell my friends about this lovely, quaint hotel!! Thank you, Therese Miro

Cons: Nothing bad, everything was wonderful!

Pros: very nice peronnel, great location, tasty breakfest

Pros: Very clean. So close to Sanctuary which was perfect.

Pros: Very Good cooperation, best place - SUPER!

Pros: Perfect for Fatima visit

Cons: Getting in/out parking had steep driveway

Pros: Very clean, comfortable and friendly and could not be more conveniently located to the sanctuary. All you need to see is within a few minute walk. The staff was very helpful and English speaking, especially the Front Desk person, she was very welcoming.

Pros: Room was very clean and very near the Sanctuary.

Cons: The doors were difficult to close and it had to shut with a loud bang..

Pros: Cleanliness and location.

Pros: Very clean, was able to relax

Cons: Nothing to point out.

Pros: Very much like it. Will definitely come back. Reception/ Staff are very friendly and helpful.

Pros: Close to Fatima, beautiful ,clean comfortable The waiters at breakfast was on the ball, friendly and very welcoming.

Cons: There was nothing not to like

Pros: Good breakfast. Location near to the sanctuary.

Cons: One of the staff did not pay attention to me. She told me to go to the garage to park the car and let me waiting a couple of minutes to enter the garage without opening it. At the end, I decided to park outside

Pros: Convenience and friendly staff

Pros: Centrally locates. Exceptionally clean and spacious. The room included a hot water tea pot which was greatly appreciated. The room was quiet and comfortable. The staff was friendly and very helpful.

Cons: We enjoyed everything.

Pros: The staff were exceptional and very friendly, the accommodations were very nice, clean and comfortable and the location was perfect for our needs.

Cons: I don’t know of anything I can say to improve the service received.

Pros: Good breakfast..nice place. Very friendly stuff

Pros: Location. The staff.

Cons: Nothing. Every thing is good

Pros: Lovely hotel, close to the centre. The staff are very helpful

Pros: Everything is beautiful. Located across from The Basilica Plaza.

Pros: Very clean, central and the stuff was very friendly and healthful

Pros: The location of the Santa Maria was absolutely superb. Only minutes walk from the Basilica and all local attractions. The check in was so easy, the room had so much space and a bath, parking was great and the breakfast was absolutely superb. We would have no hesitation in recommending this hotel and we hope that we will be back in Fatima and if so, we will definitely be booking in again.

Cons: Cannot think of a thing!!

Pros: Good facilities and very near the shrine.

Cons: Service is simply just transactional.

Cons: in the night a tourist bus was in the parking under window with engine on. much noice from bus and tourists!!! couldnt sleep!!!!!!

Pros: Let’s say rhat it was a great surprise. It is a nice anD elegant hotel, a real four stars quality. EVerything is well organized and very pleasant: the position, the room. services and breakfast and last but not least sn incredibje ratio quality/price.

Pros: Excellent quality and value for money! Very peaceful.

Cons: Nothing

Pros: Location and Service are commendable and strongly recommend the hotel when you visit Fátima..

Pros: The location was fantastic, the hotel was clean, updated and comfortable with free parking. Good breakfast choices. It was truly a great value for the money.

Pros: Close to sancury of Fatima just 2 minute walk

Cons: Every thing was good the resturant was clean and the food very good

Pros: Friendly staff. Good service.

Pros: Super friendly staff, good location. Room was comfortable. Breakfast was OK.

Pros: Great service. Sergio's a great person and very welcoming. Location is great in between the sanctuary and Valinhos Aljustrel so top perfect

Cons: Nothing. I was pleased of all

Pros: All was good, very clean, best breakfast in Portugal, best location.

Pros: Perfect localization. Helpful host and excellent breakfast.

Pros: Very clean and comfortable beds. Free parking on the side of the hotel.

Cons: -

Pros: Many and good options for the breakfast

Pros: Staff, room

Pros: Everything is good

Cons: None

Pros: Convenient location in Fatima. It's a family owned/run hotel. They are knowledgeable about catholics and the area and will help with your needs. Great breakfast with a lot of options. Rooms have a great size and are perfectly clean. There is free public parking in front of the hotel and they are buiding their own parking on the premises.

Pros: Extremely friendly and helpful staff. Walking distance to the shrine of Fatima

Pros: Clean and well organized hotel. Breakfast was good

Pros: Location

Cons: Nothing everything hood

Pros: We liked everything about the hotel

Cons: The bath tub is too small for my 6 foot tall husband and it was quite slippery in the tub

Pros: Everything staff were fantastic especial reception staff could not do enough to help

Cons: I loved everything

Pros: Staff very friendly especially Anna.

Cons: Nothing

Pros: Good location. Clean and spacious. Good breakfast.

Cons: Nothing really.

Pros: The staff were amazingly kind and helpful during our stay!

Pros: Staff very helpful esp. receptionist..nice food..good location..

Cons: A bit more food variety on breakfast

Pros: The location of the hotel and the staff services

Cons: Everything is great

Pros: This is a great place to sleep, excellent price/comfort ratio, goods breakfast, only 300 m away from the sanctuary

Pros: Very clean comfortable hotel with excellent and varied breakfast.

Cons: No complaints hotel met our expectations.

Pros: Location

Cons: Rude staff gave false information Fine print is pool time limited bring a swim cap or pay No iron No hair conditioner Carpets are worn out needs upgrade Pool change were unkempt

Cons: The pool was great but many inconveniences made us dislike this hotel (supposedly the best of Fatima). Regarding the design, it’s stocked in the 60’. Everything seems old and dusty. We had a view on a McDonalds…. For the spa, massages were expensive, the hot tube was broken, the tropical shower stopped working and the sauna was at 110° so too warm to stay inside. The cherry on the cake was the obligation to wear a hat in the swimming pool. Overall, we were disappointed by the place.

Pros: The restaurant was very good, original dishes with very good flavors. Breakfast was fair.

Cons: The room looked a bit old style, but well maintained.

Pros: Great Rooms, great restaurant!

Pros: Excellent hotel in a convenient location to Sanctuary. Staff was courteous, professional, and helpful. Breakfast was a great way to start off the day!

Pros: Helpful staf,good location,excellent spa,food perfect....everything super

Pros: The breakfast is very good, fruits are fresh. Room size is good and bed is very comfortable. Staff are very helpful and make good recommendation of tour.

Cons: My last night was a bit noisy but it wasn't the hotel. It was the neighbour hotel that had an evening function.

Pros: Room looked new and clean. Great location and value for money.

Pros: Breakfast was good. I liked the selection of breads.

Cons: I only wish that they had fresh orange juice.

Pros: it is close to the sanctuary, clean.

Cons: children were screaming in the lobby

Pros: The hotel was located within easy walking distance of the shrine. The room was clean and spacious with a comfortable balcony. Breakfast was of goid quality and good variety. Free secure parking was available at the hotel.

Cons: Hallway lights are motion sensor activated, leaving you uncomfortably in the dark for a few seconds when exiting the room until the sensors pick you up walking blindly.

Pros: Location and room was great. No issues.

Cons: WiFi a bit slow and intermittent and no coffee facilities in the room.

Pros: Very close to the Fatima church.

Pros: location location location

Cons: Missed not having tea making facilities in the room, thus would have made our stay perfect

Pros: Close to the Sanctuary. Very clean rooms Nice accommodations. Friendly and helpful staff. Very nice breakfast with a lot of choices. convenient private parking. Fatima maps and pilgrimage information.

Pros: Well maintain, central, couple of meters from great restaurants.

Cons: Pastries and croissant should be from local bakers and not from those packages from supermarket...

Pros: Excellent location .good price

Pros: Excellent hotel!! Everyone from the receptionist to the owner were very polite and accommodating. I already booked my next visit!!!

Pros: The staff was very helpful and exhibited a strong vocation to guide in the whole check-in process, parking, and visiting tips The location is truly outstanding.

Cons: We liked everything.

Pros: The location is near the fatima. Breakfast is not bad at all don't expect hot foods.

Cons: A/C did not work.

Pros: Super clean, conveient to everything, great beds, and we met the owners of this large hotel.

Cons: Nothing

Pros: Friendly staff and convenient location

Cons: Being that it's Fatima, I would have liked to see more religious art around, but that's really it

Pros: The room excellent! amazing art work on the wall. The food was great

Cons: Noth

Pros: Perfect location. clean place, nice people

Pros: Location. Modern and clean. Welcoming.

Pros: The staff was exceptional. The restaurant was delicious. Very very pleased with my stay.

Pros: Close to sanctuary, friendly staff, good comfy bed.

Cons: Very good value

Pros: location

Cons: Hote is a bit old. need upgrade

Pros: Nice Closest to cathedral Great rooms

Pros: Great location, friendly staff very good breakfast.

Cons: Would be nice if the hotel had a gym. More variety of dishes on the menu at cheaper prices.

Pros: Wish the receptionist may smile And approachable.everything is good

Pros: Tidy, perfect situation, helpful staffs

Pros: The location was perfect

Pros: Great location great staff excellent food and services excellent property and ambience

Pros: The receptionist was super helpful to explain in English what tours and sites are around. Free delicious breakfast

Pros: Quiet neighborhood; nice walk to Sanctuary. Nice breakfast

Pros: Personell was really very helpful, beds comfortable, breakfast more or less good.

Cons: Bad smell in the room, quite old furniture - room needs for certain renovation.

Pros: Great place to stay if you goo to Fatima

Pros: The owner was very accommodating and gave us personalized service. Our bedroom was so cozy and clean. The buffet breakfast was very good.

Cons: None

Pros: The marmalade was the best

Pros: Breakfast

Cons: Wi-fi weak

Pros: Nice staff, big room, good breakfast, free parking

Cons: no

Pros: not far

Cons: i forgot if i paid using card or not because he told me to pay using cash

Pros: The hotel excellent the location excellent the breakfast excellent and the staff super excellent

Pros: Location to bus station is excellent and the staff are very accommodating and helpful. Wifi worked like it should in all areas of the hotel. The room was comfortable and it was nice to have both the tub and shower options. The dining room food was excellent for dinner but not cheap. The breakfast included with the rooms was great with lots of options and all you can eat.

Cons: The morning coffee you get with the included breakfast is just ok! Coffee we ordered with our dinner the night before was excellent.

Pros: Vera welcomed us at the entrance and we felt like home. very quiet and relaxing atmosphere. All the informations about stay were answered on the spot.

Cons: nothing:)

Pros: the hotel is excellent and the staff is super qualified. These two ingredients made this hotel a dream come true

Pros: Excellent attention and service. They helped us to find and understand the activities realized on the Basilica and gave us a map of the main attractions.

Pros: Location, friendly staff and cleanliness

Pros: Everything was excellent

Cons: Not applicable Amazing

Pros: The staff is really helpful and the breakfast was awesome.

Cons: The room has some bugs

Pros: Very nice staff. Excellent location. Next to the bus stop and to the sanctuary.

Pros: Very friendly and helpful.

Cons: Nothing to complain about

Pros: Good location Well maintained Very Hygienic Very friendly A hearty breakfast Above All Good value for money

Cons: Everything was good

Pros: Lovely family run hotel. Very quiet and peaceful stay. Immaculately clean , room very comfortable and swimming pool was a great bonus and so refreshing. Felt very safe as a lone traveller for the first time. Warmest thanks to Ricardo and his lovely wife Frances Deirdre

Cons: It was

Pros: We had to leave the hotel early morning 3am, they packed our breakfast, it was wonderful.

Pros: Beds were comfortable and everything was very clean. Also room is nicely decorated. The staff is polite and helpfull :)

Cons: The bathroom doors are hard to close.

Pros: The breakfast was perfect. Many healthy choices, huge choices.

Pros: Modern, super cosy, staff super friendly and wonderful

Cons: Smaller than I tough

Pros: Easy parking and check-in, cleanliness and a good night rest.

Pros: Cleanness, location, and good value of money

Cons: The doors is so loud when anyone in out from the flat specially in the night when we try to sleep. I guess it is also depends on the guests. During my stayed there were a guest that so messy every time they finished using the bathroom/toilet they left the floor wet and messy.

Pros: Everything

Cons: Nothing

Pros: My second time choosing this Hotel and I would choose it again.

Cons: I liked everything!

Pros: Staff brilliant Breakfast nice Cleaning excellent Location Super! I will advice anyone to stay there.

Pros: We like the hotel's location. Its close to Fatima church.

Cons: I like the hotel the souvenir stores but we didnt get a chance to eat breakfast in the hotel

Pros: Everything

Cons: Wonderful

Pros: So Close to all the Religious Sites Spotless Hotel Breakfast Great Staff Very Helpful Would Highly Recommended it Will Stay Here Again Next Year GREAT VALUE FOR MONEY

Cons: Nothing Loved it

Pros: Everything! People, food, rooms... everything!

Cons: -

Pros: The STAFF were Very Friendly The Reception STAFF were Very Friendly and Helpful as were the Staff in the Dining Room They Gave a Fab Breakfast everything you could ever Eat for Breakfast The Location was very Central 5 minutes to the Basilica and all the Religious Sites

Cons: Nothing Me and all my Friends Loved the Place and Will Return Again Next Year

Pros: The location was perfect, room rate was more than reasonable especially as it included a very good breakfast, staff were amazing, 10 out of 10 rating

Cons: Absolutely nothing to complain about

Pros: Location is just a few minutes from the Sanctuary. The staff is so nice and caring, they really went out of their way to make our stay as comfortable as possible with tips from tours and stores to pharmacies and events schedule.

Pros: Few steps to Fatima

Pros: Staff was very friendly and helpful. Rooms were very clean. Included breakfast and has restaurant on site and food was exceptional.

Pros: The attention at the counter very good nice and professional people location very close to the Sanctuary restaurants shops etc The room pretty good size comfortable, clean, honestly to me cleanness it's a very important matter. Very good breakfast My own opinion about this hotel excellent.

Cons: I'm a very difficult guess in the hotels I like everything immaculate but with this hotel I'm totally satisfied.

Pros: The breakfast was sumptuous. Location was excellent for going around. Short walk to the bus station.

Cons: The WC could benefit from better ventilation

Pros: Location, very kind staff

Cons: I should have been informed ahead of time that the credit card I used would not be charged unless I was present and/or if I booked for others.

Pros: I prefer to have egg or scramble egg on sunday morning breakfast. The bed was comfortable to rest and sleep. I did not hear any complaint from my friends.

Pros: Perfect location, friendly staff, a few minutes walk from the sanctuary.

Cons: Location, friendly staff, convenient parking. The Restaurant provides great quality of food with a regional flavor.

Pros: Clean and close to everything

Cons: Building was not renovated properly. My sinuses were constantly stuffed up in the room where I had to leave the window open all night to be able to breathe.

Pros: The breakfast is very good, the food, breads and fruits and others are kept fresh. All staff are helpful, accommodating and serves with a smile. The location is only about 5 minutes walk to FATIMA church, a big ALDI grocery just across the street from the hotel, shops and restaurants as well. McDonalds is about 5 minutes drive...The hotel is as well near to main road, less than an hour drive to city of Lisbon, Sintra and Batalha...Wi Fi is excellent all over the hotel. Very clean hotel and comfortable beds and pillows.

Cons: The hotel looks just undergone a full renovation. The building is new and very clean but some of the facilities are not yet fully furnished. Although our room served its purpose, the toilet floor is not yet fully finished as walls and flooring only looks as ordinary without painting. Please add more English channels to view on television as all channels during our stay are Portuguese.

Pros: We went there to visit Our Lady of Fatima and to Ray for ourselves, our relatives, friends and all the world. The staff were all very good and a so warm.

Cons: The only thing we would have wished was to have a kettle in our room. However they provided hot water and milk when asked.

Pros: The location is perfect. It has also parking. The room was big and clean

Cons: Everything was great!

Pros: Everything

Cons: There is nothing not to like

Pros: Great price and the best hotel I found in my trip. Clean, big rooms, great location, guest service and good breakfast. 100% recommended

Pros: The rooms very clean and the staff was very helpfull.

Pros: Clean, spacious rooms and very helpful staff.

Pros: amazing stay... very comfy, clean, the personal and service is amazing and helpful. love to be back. great location as well!

Pros: location, value for the price ,very clean

Cons: nothing

Pros: It has been easy to park my car close to the hotel, we had all the attention needed and a fast check-in. We arrived after 22PM.... Big surprise has been breackfeast.... Absolutely unusual, all kind of dishes were avalables buffet style, and for us splendid french style pastry (viennoiseries).... This is a strong argument at time to choose!!!

Cons: The extra bed was very uncomfortable

Pros: Everything was great!

Cons: A little bit far from the sanctuary.

Pros: Every thing! Helpful and friendly staff

Cons: Nothing

Pros: Great breakfast and the staff are very nice and helpful.

Pros: The food was excellent , The staff especially the boys who were servings us meals in the dinning hall were excellent in every way always greeted with a lovely smile, The buffet was excellent. Keep up the good work.

Cons: There was nothing to complain about, everything was very nice which made our stay happy.

Pros: Location/room

Cons: Staff didn’t speak Spanish and it was quite difficult for my parents to communicate

Pros: we were 3 people and we got a great size room. We spent 1 night and the fact that we arrived late, there was staff waiting.

Cons: The pillows! They were too soft and so got a bit of a neck pain..

Pros: Great price. Great staff lovely bed

Pros: Breakfast was good,plenty choices

Cons: Bed(two singles)

Pros: Very suitable distance between hotel and Fitima square.

Cons: There are not any dishes or cups except two glass cups in spite of kitchen.

Pros: Everything was excellent!!!;

Pros: Very comfortable for our family of 4.

Cons: Wish there were the basic dishes so I could have made coffee in the room.

Pros: All above expectations

Pros: Good value for money. Nice pool. Central location.

Pros: Fantastic location next to the sanctuary so it's very convenient if that's your reason for visiting Fatima. Our family room with 1 bathroom was able to accommodate 6 of us - functional but comfortable with good windows so there was no noise from the road. Pool looked lovely although we didn't get a chance to swim in it. The ladies at the reception were also friendly and helpful.

Cons: Getting into the bathtub to have a shower by squeezing past a shower screen is quite an achievement. There's no need to park in the basement car park as street parking is available and free, but if you do want secure parking, be aware that the car park is tight with only one-way in + out.

Pros: Great location right beside the Fatima Sanctuary, very big room, including a separate living room and a kitchen. Clean bathroom and very helpful employees.

Pros: Very well located, suite 342 is quiet but overlooks the back of the building. This suite features a small kitchen (not equipped in the Suite version, only in the "apartment" version) and a separate living / dining room. Breakfast is basic. The Hotel has free private parking.

Cons: The mattresses are not comfortable. Because it was a New Year's Eve, I was informed that it was not possible to enjoy the Room Service to eat (I was returning to the South of Portugal, and after several days in a northern city for intensive health treatments, I arrived very tired to this Hotel; we were informed that they could not serve us without having made a reservation beforehand and could not even send some snacks to our Suite ... on a cold winter night, sick and frail, I had to go out to look for some place for a hot meal, which was not easy at all. I did not liked the lack of consideration and the inflexibility. I will not return to this Hotel.

Pros: Everything was awesome Suite room with separate living room and kitchen Bathroom with bathtub Free parking Great location to the sanctuary

Cons: Slow WiFi but not really lousy

Pros: Location excellent, check-in staff very efficient. Good to have two separate bedrooms.

Cons: There were no cups to make a cup of tea yet a kettle was provided.

Pros: Habitacion comoda y amplia, area de estar perfecto, la ubicacion es excelente. Cerca de tiendas de regalos y cafes

Pros: the hotel for the money is fantastic.

Cons: the bars selection of drinks was lacking

Pros: It is so close to Fátima sanctuary.

Pros: Comfortable Bed, great location.

Cons: Parking? Right, there are 6 spaces and VERY tight.

Pros: Everything

Cons: Love everythin

Pros: Everything excellent personal.

Cons: The Resterant could use improvement.

Pros: The staff was very nice and friendly

Pros: Proximity to the Fatima Shrine

Cons: Limited breakfast selectio

Pros: Cleanness, bed very comfortable, great bathroom. Great location

Pros: Location and costumer service

Pros: Rooms were very clean, we felt confortable in the hotel.

Cons: Thre breakfast was very poor, cold, not a proper 4 stars hotel's breakfast.

Pros: It was a few feet from the Basilica of Our Lady of Fatima. The parking was adequate free and on site

Pros: Very clean, nice staff, the sanctuary is a 5mins walk away

Pros: Staff very kind Top cleaning Top eating

Pros: The most wonderful hotel. Great location!

Pros: Clean, comfortable, convenient, Parking across the street, path to Basilica. Staff very help and accommodating. Dinner great value, breakfast included with good choices. Highly recommend.

Cons: Nothing.

Pros: The cleanliness of the room

Cons: I think everything except our bed

Pros: Quiet & peaceful - no noise Breakfast excellent

Cons: Nothing for me

Pros: They provided gluten free bread, biscuits. For those who did not require a gluten free meal there was plenty of options, soft buns, croissants, cakes. Plenty of cheese and ham. Various fruit juices, a great selection of teas plenty of coffee.

Pros: This hotel is lovely. Staff were very friendly and helpful, the room was nicely appointed, hairdryer in the bathroom, nice plush robes included as part of our spa package. Everything was clean and nice-looking. We booked a package that included breakfast and 2 hours/day of spa usage. The breakfast was good. The spa was fantastic--lovely small swimming pool, and the Turkish bath/steam room was our favourite. It had eucalyptus or menthol in the steam, which was great! On the days we had time to use the spa, it was a real relief after all the walking. Location is excellent, just outside the sanctuary, so it was easy to go back and forth to spend time, return for the candelight procession, etc. We came from Lisbon by public bus and the bus station was less than five minutes walk away, so that meant for very comfortable arrival and departure. There is a nice store extending out of the hotel lobby and guests get 10% discount, which was great. Staff were quick to help out with information, and let us check out a bit later on our final day so we could have a relaxed departure for our bus. Would stay again, thanks for making our retreat in Fatima so lovely!

Cons: I loved the spa, but two suggestions for improvement: 1) Stay open past 8 pm so that we can use daily around our sightseeing, preferably 10 pm, to be able to use it well; 2) We never got to use the sauna - it takes a long time to warm up, and staff turned it on only at the time of our request to use it, and so it never warmed up enough to be worth using. LOVED the steam room.

Pros: The location is great. Very close to the main areas and good restaurants around.

Cons: The spa is not so nice and the breakfast could have been better

Pros: The staff was super friendly and helpful. The rooms were clean and spacious.

Cons: I loved everything. Nothing negative to add.

Pros: Excellent location, very comfortable bed, lovely chapel and the staff are extremely helpful and friendly.

Cons: Breakfast was somewhat limited, mostly bacon and scrambled eggs apart from the fruit and savory.

Pros: Good rooms and nice indoor pool. Staff Very kind.

Pros: Excellent location, nice parking lot available, beds of good quality.

Cons: I really did not like the request to pay at check-in, even before seeing the room: not acceptable for a 4* hotel. The spa is not as good as seen in the pictures and I found the spa generally without proper maintenance and cleaning. In fact I did find dirty spots and blood drops in the sauna decks (however, upon informing the staff, the issue was corrected in less than half an hour) as well as one of the pool water blowers was out of order. I also noticed teenagers diving into the pool (which I find unsafe given the shallow water) but no proper supervision of the area. I also did not find appropriate the fact to get the bathrobe in the spa and not in the room. The quality of the breakfast was good but a bit below my expectation for a 4* hotel which was not so cheap in the end.

Cons: Breakfast is chaos, disorganised with not enough staff. Food is processed and very low quality. No fresh coffee just a machine distributing powdered coffee. I was very disappointed.

Pros: It was very clean, great location and nicely decorated

Cons: The air conditioning was controlled from the reception and I would have liked to manage it myself without having to call them

Pros: The staff, the room, the breakfast, the location. We had a wonderful stay. Thank you!

Cons: It was all good

Pros: The location was excellent. The service was amazing and the room was clean.

Cons: Nothing.