Hotel Neuschloss Otaru

4 stars
Shukutsu 3-282, Otaru 047-0047, Japan
Otaru, Japan
+81 134 229 111
8,5
Very good
based on 762 reviews
762 reviews
Sat 16/5
-
Sun 17/5
2 guests, 1 room
Deals from
R2 253
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
R2 253
Superior room
R3 788
12 more Hotel Neuschloss Otaru deals
12 more Hotel Neuschloss Otaru deals
Bedroom
Spa
Bedroom
Bedroom
Bedroom
Other
Dining room
Living room
Building
Bedroom
Bedroom
Other
Bedroom
Bedroom
Bedroom
Bedroom
Restaurant
Bedroom
Living room
Spa
Lobby
Restaurant
Spa
Outdoor view
Outdoor view
Spa
Other
Living room
Other
Spa
Bedroom
Spa
Other
Room amenity
Spa
Spa
Outdoor view
Other
Photos of Hotel Neuschloss Otaru
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Please spend the luxurious time, seeing the ocean from your room and private bath.
8,5
Very good rating
Based on 762 verified guest reviews

Latest deals for Hotel Neuschloss Otaru

Sat 16/5
-
Sun 17/5
Superior room
bed type unknown
R3 788
nightly with fees
bed type unknown
R5 180
nightly with fees
bed type unknown
R5 181
nightly with fees
Double room
bed type unknown
R2 253
nightly with fees
bed type unknown
R2 543
nightly with fees
bed type unknown
R2 638
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Neuschloss Otaru

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Shuttle service (free)
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Bathroom

  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Open-air bath
  • Toilet paper
  • Toothbrush
  • Public bath
  • Bathrobe
  • Private bathroom

Basics

  • Free Wi-Fi
  • Internet
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

General

  • Family rooms
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Accessibility and suitability

  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • No smoking
  • Toilet with grab rails
  • Designated smoking area

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Vending machine (drinks)
  • Dining table

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • 24-hour front desk

Parking and transportation

  • Shuttle service (free)
  • Street parking
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Extra-long beds (> 2 metres)
  • Alarm clock
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Trouser press

Workspace

  • Desk

Things to do

  • Gift shop

Health and safety

  • First-aid kit

Spa

  • Sauna

Reviews of Hotel Neuschloss Otaru

8,5
Very good
762 verified ratings
Wonderful
353
Very good
169
Good
125
Okay
49
Fair
30
Mediocre
11
Poor
25

Summary of reviews

Guests say
Guests appreciated the hotel's stunning ocean views, private in-room onsens, and comfortable, spacious rooms. The location on a cliff with shuttle service was convenient for many, and the breakfast and food were praised. However, some guests noted the hotel's dated facilities, cleanliness issues, and limited service, especially regarding restaurant reservations and staff communication. The ambiance was unique but could feel eerie to some. Overall, the hotel offers a memorable experience with beautiful scenery and relaxing amenities, though improvements in maintenance and service are needed.
AI-generated from customer reviews
Location9 out of 10
Service3 out of 10
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Location

Shukutsu 3-282, Otaru 047-0047

What's nearby

  • Otaru Aquarium351 m
  • Otaru Kihinkan0.7 km
  • Otaru Nishin Goten0.7 km
  • Otaru Museum3 km
  • Otaru Canal Park3.4 km
  • Sankaku Market4.5 km
  • Otaru Miyakodori Shopping District4.5 km
  • Otaru Station4.6 km
  • Otaru Museum Bank of Japan4.6 km
  • Tomioka Catholic Church5.1 km
  • Marchen Intersection5.2 km
  • Main Building of Music Box Museum5.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Neuschloss Otaru

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Neuschloss Otaru

  • Where is Hotel Neuschloss Otaru located?

    Hotel Neuschloss Otaru is located at Shukutsu 3-282, 5,4 km from the centre of Otaru. Otaru Aquarium is the closest landmark to Hotel Neuschloss Otaru.

  • When is check-in time and check-out time at Hotel Neuschloss Otaru?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Neuschloss Otaru.

  • Does Hotel Neuschloss Otaru offer free Wi-Fi?

    Yes, Hotel Neuschloss Otaru offers free Wi-Fi.

  • Does Hotel Neuschloss Otaru offer free parking?

    Yes, Hotel Neuschloss Otaru offers free parking.

  • How far is Hotel Neuschloss Otaru from the airport?

    Hotel Neuschloss Otaru is 33,1 km from Sapporo Okadama.

  • How does KAYAK find such great Hotel Neuschloss Otaru hotel deals?

    KAYAK scours the web for all room deals available at Hotel Neuschloss Otaru in Otaru and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Neuschloss Otaru and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Neuschloss Otaru.

Nearby hotels and places to stay

Closest

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2-star hotel
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小樽しおかぜ亭は海辺の一戸建で過ごす特別な時間で観光拠点にも最適なロケーション
5.2 Okay (2 reviews)0,91 kmKitchen, air-conditioned, Washing machineR2 691+

Cheapest

See cheapest stays in Otaru
3-star hotel
Yunjing No 3
1,9 kmR2 937+
2-star hotel
49% cheaper
Minshuku Shiosai
7.2 Good (10 reviews)0,63 kmR1 249+
29% cheaper
Hokkaido Zhu Jin Villa
0,92 kmR1 756+
Rental
28% cheaper
Shukutsu Villa
7.8 Good (14 reviews)0,95 kmR1 772+

Most recommended

See most recommended stays in Otaru
3-star hotel
Yunjing No 3
1,9 kmR2 937+
2-star hotel
49% cheaper
Minshuku Shiosai
7.2 Good (10 reviews)0,63 kmR1 249+
29% cheaper
Hokkaido Zhu Jin Villa
0,92 kmR1 756+
Rental
小樽祝津山荘2号楼
9.5 Excellent (3 reviews)0,94 kmMountain view, Hot tub, KitchenR2 642+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,6
5,4 km
Sapporo Okadama
33,1 km

Everything you need to know for your stay in Otaru

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