Universal's Loews Portofino Bay Hotel

4 stars
5601 Universal Blvd, Williamsburg, FL 32819, United States
Williamsburg, FL
8,6
Very good
based on 1109 reviews
1 109 reviews
Thu 2/10
-
Fri 3/10
1 room, 2 guests
Deals from
R3 777
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
R3 777
King room
R6 440
Queen room
R6 516
77 more Universal's Loews Portofino Bay Hotel deals
77 more Universal's Loews Portofino Bay Hotel deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Family-friendly hotel with 5 restaurants and 3 outdoor pools 5 restaurants, 3 outdoor pools, and a fitness center are available at this hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Universal’s Loews Portofino Bay Hotel offers 750 accommodations with iPod docking stations and safes. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. 3 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a waterslide and a fitness center. Guests under 18 years old are not allowed in the fitness facility.
8,6
Very good rating
Based on 1 109 verified guest reviews

Latest deals for Universal's Loews Portofino Bay Hotel

Thu 2/10
Fri 3/10
Queen room
2 queen beds
R6 516
nightly with fees
2 queen beds
R8 422
nightly with fees
2 queen beds
R9 187
nightly with fees
King room
1 king bed
R6 440
nightly with fees
1 king bed
R7 776
nightly with fees
bed type unknown
R8 107
nightly with fees
Standard Room
bed type unknown
R7 956
nightly with fees
bed type unknown
R9 014
nightly with fees
bed type unknown
R12 347
nightly with fees
Deluxe room
2 queen beds
R3 777
nightly with fees
2 queen beds
R4 273
nightly with fees
2 queen beds
R5 617
nightly with fees
Double room
2 double beds
R8 259
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Universal's Loews Portofino Bay Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Shuttle service (free)
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Allergy-free room
  • Upper floors accessible by lift

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Shampoo
  • Body soap
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool bar
  • Sauna
  • Water slide

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Pay-per-view channels
  • TV
  • Smartphone dock

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Things to do

  • Gift shop
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Storage available
  • Telephone

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Parking
  • Shuttle service (free)
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews of Universal's Loews Portofino Bay Hotel

8,6
Very good
1109 verified ratings
Wonderful
656
Very good
183
Good
126
Okay
46
Fair
33
Mediocre
16
Poor
49

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, cleanliness, and the convenience of transportation to the parks. However, many expressed dissatisfaction with the service, citing issues such as poor communication and unhelpful staff. Some guests also mentioned problems with the express pass and unexpected charges during their stay.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service1.5 out of 10
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All reviews

10
Wonderful
Anonymous, Jul 2024
Great hotel and friendly staff. We will be back to see how renovations look after complete.
9.7
Wonderful
Anonymous, Apr 2018
Pros (+) Clean, beautifully decorated, boat shuttle from the hotel to the city walk and other places at Universal so there’s no reason or need to have a car
Cons (-) Bottles of water in the room were $7.50 each if you used them to make the provided tea or coffee. No complimentary shuttle service to/from airport - I paid $30 each way for an Uber.
9.7
Wonderful
Anonymous, Mar 2018
Pros (+) We enjoyed the Club amenities and FastPass access to Universal Studios theme parks
9.7
Wonderful
Anonymous, Jan 2016
Pros (+) Great stay with nice beach pool and good restaurants. Early access was unbeatable. Too expensive with extra charge for parking and mini fridge.
10
Wonderful
Anonymous, Dec 2015
Pros (+) PBH was the best choice for our visit to Universal Studios Orlando. The restaurants were great. The one we went to had a musical that was an initiate source of classic italian songs. The room was over the top amazing (we stayed in the presidenta suite). The staff was friendly, accomodating and inviting.
8.0
Very good
Anonymous, Oct 2015
Pros (+) The beds were comfortable, the bathrooms were spacious, and you felt safe.
Cons (-) I made some recommendations when I made my reservation. We had three rooms and were told we were in the West wing close to the transportation, we ended up on the east wing as far away from the transportation as possible. They didn't do anything to rectify the problem, just told me that it was on the reservation but the rooms were full.

Location

5601 Universal Blvd, Williamsburg, FL 32819

What's nearby

  • World's Largest Entertainment McDonald's and PlayPlace3.5 km
  • Hawaiian Rumble Adventure Golf5.2 km
  • Papillon - The Spa at Westgate Lakes6.2 km
  • Turtle Trek7.4 km
  • Marriott's Grande Pines Golf Club8.9 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Universal's Loews Portofino Bay Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Universal's Loews Portofino Bay Hotel

  • What are the services offered for pets at the Universal's Loews Portofino Bay Hotel?

    Both dogs and cats are welcome at the Universal's Loews Portofino Bay Hotel with a maximum of two pets allowed per room. On arrival, each pet receives a gift which includes a special treat, their own bowl and a pet tag. You will also receive information on all useful pet services in the area such as vets and pet stores, as well as a map of all the local walking routes. The hotel charges a fee of $100 per pet per stay, and please note that pets must be kept on a leash at all time in the hotel.

  • Are there any sports services available at the Universal's Loews Portofino Bay Hotel?

    Those who would like to keep their exercise routine can head to the Mandara Spa’s Fitness Center which is open from 5:00 am to 8:00 pm every day. The center has a stretching area with mats provided. Guests of the Universal's Loews Portofino Bay Hotel get free access to the gym.

  • How do I get from the Orlando airport to the Universal's Loews Portofino Bay Hotel?

    The easiest and most convenient way to get to the Universal's Loews Portofino Bay Hotel from the airport is by car and the trip will take about 30m. If you choose to take a taxi expect to pay a fare of around $55 for a one-way trip, and if you are looking to rent a car for the duration of your trip, you will find over 10 car rental companies located at the airport and you will be able to park at the hotel for $27 per night if you park it yourself, or for $36 per night if you wish to use valet parking.

  • Can I organize a meeting or an event at the Universal's Loews Portofino Bay Hotel?

    The hotel staff will be happy to help you organize your next work event, whether it’s a small meeting or a conference, in their Meeting & Event Space. The Universal's Loews Portofino Bay Hotel has multiple rooms that can be hired, from boardroom spaces to ballrooms and outdoor spaces, they provide group catering if requested, and have multimedia and presentation systems available for hire. In addition, a spa or golf activity can be organized even for large groups.

  • What is special about the Mandara Spa at the Universal's Loews Portofino Bay Hotel?

    If you are looking for a wide range of different spa treatments, then look no further than the Mandara Spa. Their treatments are divided according to a region of the world, so you can choose between the Asian, Indian, Mediterranean or New World journeys, each offering a range of treatments using ingredients inspired by their region. You can get a discount if you choose the complete the full journey, with a treatment for your hands and feet to complement the journey. The spa is open daily from 8:00 am to 8:00 pm, and the salon until 6:00 pm.(Prices checked 01/05/19).

  • Where is Universal's Loews Portofino Bay Hotel located?

    Universal's Loews Portofino Bay Hotel is located at 5601 Universal Blvd in Florida Center, 7,5 km from the centre of Williamsburg. World's Largest Entertainment McDonald's and PlayPlace is the closest landmark to Universal's Loews Portofino Bay Hotel.

  • When is check-in time and check-out time at Universal's Loews Portofino Bay Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Universal's Loews Portofino Bay Hotel.

  • Does Universal's Loews Portofino Bay Hotel offer free Wi-Fi?

    Yes, Universal's Loews Portofino Bay Hotel offers free Wi-Fi.

  • How far is Universal's Loews Portofino Bay Hotel from the airport?

    Universal's Loews Portofino Bay Hotel is 16 km from Orlando.

  • Does Universal's Loews Portofino Bay Hotel have a pool?

    Yes, Universal's Loews Portofino Bay Hotel has a pool on-site.

  • How does KAYAK find such great Universal's Loews Portofino Bay Hotel hotel deals?

    KAYAK scours the web for all room deals available at Universal's Loews Portofino Bay Hotel in Williamsburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Universal's Loews Portofino Bay Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Universal's Loews Portofino Bay Hotel.

See more FAQs

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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,5
7,5 km
Orlando
16,0 km

Everything you need to know for your stay in Williamsburg

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