Value for money
Distance to city centre
Distance to airport
|"The staff were very friendly and attentive!"||(in 94 reviews)|
|"Room service was fantastic!"||(in 17 reviews)|
|"Free breakfast would be nice!"||(in 42 reviews)|
|"The hotel's internet is atrocious."||(in 37 reviews)|
|"The shuttle service was poor."||(in 2 reviews)|
|"Hotels charges $16 a day for parking!"||(in 55 reviews)|
|staff was friendly||in 194 reviews|
|parking fee||in 187 reviews|
|clean room||in 179 reviews|
|great location||in 153 reviews|
|old hotel||in 116 reviews|
|free breakfast||in 109 reviews|
|pool area||in 100 reviews|
|close to universal studios||in 68 reviews|
|room service||in 60 reviews|
|proximity to universal||in 52 reviews|
|theme parks||in 28 reviews|
|free coffee||in 21 reviews|
|comfortable beds||in 16 reviews|
|great hotel||in 12 reviews|
|shuttle service||in 7 reviews|
|double queen||in 5 reviews|
|nice rooms||in 2 reviews|
|hotel was clean||in 1 review|
Pool and outdoor bar area was nice. Complimentary coffee was good in lobby.
Air conditioning in room. An engineer was sent up to take a look at it and he told me not to run it for 30 minutes because it was frozen. It never worked properly the rest of the stay. I had left my key in my room and I went to the front desk to ask for another one I was never asked for ID I just told her what my room number was and they gave me a key no questions asked. Was concerned about security at the hotel
It was great!
Close to Universal and I-Drive, In walking distance to the Orlando Eye and several attractions on I-Drive
Cost of room was more than what the facility warranted. I paid up-front but was additionally charged $32 for a parking pass, this was ridiculous and I felt was a hidden charge to yet get even more money. Overpriced!
The friendliness in the interactions I had with almost everyone. From the valet, the gentleman checking us in and the bell hop. Everyone was great, interactive and was genuine with their interests and advice for things to do in Orlando. probably will stay here again even though the price was high.
The price was a little much for a one night stay. And when checking out the guy was so short and to the point with me. He asked how my stay was but it was genuine. He could've been having a bad day, we all have those but everyone else was so friendly and pleasant that he stood out. Could've at least included a nice breakfast for the price paid too.
Parking fee, really?
I didnt like that there was a $14 per night fee at a higher end hotel that wasn't in a city. That is just unacceptable.
Having to pay additional monies to park in the parking lot....
I loved the hotel and the proximity to Universal Studios. The rooms were clean, the service was great and the feel was much more highend then some of the other hotels in the area.
It was very family oriented so sometimes there were noise related issues. We're a young couple so it would have been better to have more quiet and less kid like chatter but it was still not enough to deter us from staying at the hotel in the future.
Sort-of Upscale Hotel
Located near Universal Studios and I-4 (most direct route to Disney World). The best feature - a Giordano’s Pizza within walking distance. The hotel has an upscale, perhaps even a little gaudy and artificially pretentious feel. The rooms and public areas are clean and well maintained.
Perhaps because of the convenient location, the roads around the hotel are very contested, making it hard to get in and out of the parking. Parking is the other issue - there is not much, and what there is, costs $12 a night. There were 2 private events at the hotel the night we checked in, and the parking was over-full with abandoned cars blocking parking empty spots, and other cars which could not get out - a perfect nightmare. Finally, the hotel seems to be the location the chain uses to lure people to Orlando for their time-share presentation - "Stay 3 nights in Orlando for free if you attend a 45 minute presentation." If you are into timeshares, great! We are not. If we ever visit Orlando again, we will choose a different hotel.
$17 for a 12 year old breakfast buffet was steep for the "selection" & taste.
Quality for price, location, breakfast buffet, clean
A bit noisy, we could hear everything in the next room and hallways
FITNESS CENTER NEEDS WORK
General clean, quiet, hotel with all the necessary amentities, bar, Breakfast , computer printer, clean rooms
The fitness center equipment was old and not well taken care of. The two days I was there only 1 of the 5 treadmills was functioning on the first day and the second day there were two different ones working and one had a loud screech and the other rocked and knocked against the floor. They also had a bike and elliptical, but the elliptical was not working either.
The parking was terrible. You have to pay $10 per day to park at the hotel but there is not enough parking for all the hotel guests. Once the parking lot is full you have to use the valet parking which costs more money. This hotel is better suited for someone that is in town for business, not a family on vacation. If you use the room service, you have to pay a $3 delivery fee and a 22% tip. The hall that our room was on had a terrible odor and there were stains on the sheets.
friendliness of staff
just toilet flash needed to be fixed
We felt discriminated for booking via booking.com and not directly, as if we stayed for free.
Crowne Plaza Hotel Orlando is a good hotel i spent good days
wireless internet was bad because it was unstable.
We liked the welcoming,relaxed atmosphere and the cleanliness and design of the premises.
Crowne Plaza Orlando - Universal Blvd is a smoke-free hotel that is located in Orlando, Florida, and situated nine miles from Orlando International Airport. This establishment offers a variety of amenities to its guests such as a gym, free WiFi, a heated pool, an on-site restaurant, a poolside bar, dry cleaning, laundry service, parking, beach towels for guests using the pool, and self-serve laundry. For guests that are visiting on business, it offers a business center with internet access, meeting rooms, a banquet room, and conference facilities.
Crowne Plaza Orlando - Universal Blvd has a total of 400 rooms available for guests to book and can vary from standard-sized rooms to family rooms and suites. Room features include a flatscreen TV, a coffee maker, a desk, a safe, a refrigerator, and airconditioning.
The most popular attractions that are near Crowne Plaza Orlando - Universal Blvd include Universal Studios Orlando which is just a mile away from the hotel, Walt Disney World is seven miles away, Epcot is also seven miles away, and Gator Golf Adventure Park is within one mile of the hotel.
Though there is an on-site restaurant, there are also many choices of restaurants that are nearby the hotel. FishBones is a steakhouse restaurant that is a four-minute walk from Crowne Plaza Orlando - Universal Blvd, Boteco do Manolo is a six-minute walk from the hotel, as well as Cooper’s Hawk Winery & Restaurant.
Crowne Plaza Orlando - Universal Blvd is also close to two other airports, not including Orlando International Airport. Orlando Executive Airport is 10 miles away from Crowne Plaza Orlando - Universal Blvd, and Orlando Sanford International Airport is 26 miles away from the hotel.
based on 1 556 reviews
Value for money
Policies vary by room type and provider.
All existing bookings at Crowne Plaza Orlando Universal can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Crowne Plaza Orlando Universal is located at 7800 Universal Boulevard in Florida Center, 12,8 km from the centre of Orlando. Skeletons: Animals Unveiled is the closest landmark to Crowne Plaza Orlando Universal.
Check-in time is 16:00 and check-out time is 11:00 at Crowne Plaza Orlando Universal.
Yes, Crowne Plaza Orlando Universal offers free Wi-Fi.
No, Crowne Plaza Orlando Universal does not offer free parking.
No, Crowne Plaza Orlando Universal does not offer free airport shuttle service.
Crowne Plaza Orlando Universal is 15,6 km from Orlando.
No, pets are not allowed at Crowne Plaza Orlando Universal.
Yes, Crowne Plaza Orlando Universal has a pool on-site.