Arvena Park Hotel

clean

food, location,

Ideally located very close to the U-Bahn. Helpful staff (asked additional pillows, received in no time)

Single room, single bed of good size but duvet definitely too narrow for the bed

Good location - restaurant bar breakfast was ok and gym ok

Very poor / old decor - loud AC - way too expensive for what it was!

Tea cooker in the room and mineral water for free.

This hotel is trying to be high quality hotel but it is far from it. Not clean and not enough service for the money. I got the fruits in my room with mold on it! I went down with these disgusting rotten fruits to the reception, a young man didn't understand first what I wanted but then gave apologies but he didn't try to make situation right with for example fresh fruits or something else. When I asked for laundry possibilities they called a chinese or tai women and she told it is too late. These kind of hotels do not care of their reputation. I hope that my comment will be read and people will avoid the hotel until we customers can change situation will such attitude if we pay we must have a right to good service and serviceminding and welcoming