Pros (+) Nothing to like
Cons (-) Horrible service, no housekeeping no breakfast. Will never book again
2 stars
Extended Stay America Suites - Detroit - Novi - Orchard Hill Place
Photos of Extended Stay America Suites - Detroit - Novi - Orchard Hill Place
Overview
Suburban hotel with free breakfast and a fitness center This smoke-free hotel features a fitness center, coffee/tea in a common area, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request. Extended Stay America Suites Detroit Novi Orchard Hill Place offers 86 accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request. Recreational amenities at the hotel include a fitness center.
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Amenities at Extended Stay America Suites - Detroit - Novi - Orchard Hill Place
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Kitchen
- Oven
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- CD player
- TV
- DVD player
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- No smoking
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Carpeted
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Desk
Health and safety
- Safe
Services and conveniences
- 24-hour front desk
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Extended Stay America Suites - Detroit - Novi - Orchard Hill Place
7.3
Good
429 verified ratings
Wonderful
181
Very good
71
Good
33
Okay
35
Fair
30
Mediocre
13
Poor
66
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location, highlighting its proximity to shopping, restaurants, and highways. However, many reviews pointed out significant issues with cleanliness and the level of service. Complaints included dirty rooms and shared areas, rude staff interactions, and a lack of customer service. While some guests had positive experiences with the room setup and some staff, the overall sentiment leaned towards dissatisfaction with the hotel's management and cleanliness.AI-generated from customer reviews
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6.9 out of 10
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Location
39640 Orchard Hill Place, Novi, MI 48375
What's nearby
- Motorsports Museum5.7 km
- Motorsports Hall of Fame5.7 km
- Paradise Park7 km
- Putting Edge7.1 km
- Suburban Collection Showplace7.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Extended Stay America Suites - Detroit - Novi - Orchard Hill Place
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Extended Stay America Suites - Detroit - Novi - Orchard Hill Place
Nearby hotels and places to stay
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Value for money | 7,0 |
|---|---|
Distance to city centre | 5,3 km |
Nearest airport | Detroit Metropolitan Wayne County |
Distance to airport | 25,4 km |