Pros (+) Friendly staff
Cons (-) Could have been cleaner/more updated.
4 stars
The Shelburne Sonesta New York
Photos of The Shelburne Sonesta New York
Overview
Shelburne Hotel & Suites by Affinia is a boutique hotel set in the heart of New York City, just a few blocks from Grand Central Station. It is ideal for business and leisure travelers who are seeking an upscale, centrally located lodging option. The hotel is within walking distance to numerous restaurants, shops, and nightlife options.
Guest rooms and suites feature urban-style decor, contemporary design, and plush furnishings. Accommodations range from standard guest rooms, deluxe studio suites, one bedroom deluxe suites, two bedroom suites, and wheelchair accessible rooms. All rooms are kid-friendly. Pets are welcome if arranged with prior notice.
The refined accommodations feature complimentary high-speed WiFi, flat-screen televisions, custom wardrobes, laptop-friendly side tables, granite countertops, spa-inspired bathrooms, walk-in showers or bathtubs, custom bath amenities, plush bath linens, signature pillows, spacious bathrooms, air-conditioning, and an ergonomic workspace. Larger suites add kitchens, separate living rooms, and sofa-beds. Room service and laundry service are available.
Parking is available onsite for an additional fee. A modern fitness center features cardio machines, free weights, and other gym equipment. An airport shuttle provides transport to the airport and nearby attractions.
Guests can dine at the onsite RARE Bar & Grill which is a renowned choice for tourists and locals alike. The menu features over 20 custom, gourmet burgers, including eclectic options like flambeed whiskey burgers and steakhouse chops.
Latest deals for The Shelburne Sonesta New York
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Shelburne Sonesta New York
- Fitness centre
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Valet parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Wi-Fi (surcharge)
- Wi-Fi available in all areas
- Internet
- Linens
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Roll-in shower
- Accessible by lift
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Storage available
Services and conveniences
- Conference rooms
- Wake-up service
- Mini-market on site
- Key card access
- 24-hour front desk
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Valet parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of The Shelburne Sonesta New York
8.3
Very good
2168 verified ratings
Wonderful
884
Very good
516
Good
353
Okay
152
Fair
118
Mediocre
54
Poor
91
Summary of reviews
Guests say
Guests appreciated the hotel's great location in Manhattan, making it easy to access major attractions. The staff received positive remarks for being friendly and accommodating. However, some guests felt that the hotel did not meet the expectations of a 4-star rating, citing issues such as outdated bathrooms, noise from neighboring rooms, and concerns about value for money. Overall, while there were some positives, several guests expressed disappointment regarding certain aspects of their stay.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.3 out of 10
6 reviews
8.3 out of 10
2 reviews
All reviews
Pros (+) Large rooms for New York. Mini kitchen.
Cons (-) Property feels tired and in need of renovation. Elevators were slow and troublesome. No silverware or plates in mini kitchen. You will get dinged with a daily facilities fee.
Pros (+) Great location and good price. The staff was friendly.
Cons (-) On one of the days we stayed, the entire hotel's air conditioning was out for almost 24 hours. It was humid and very hot outside and we were traveling with an infant so we decided to come back to the hotel only to find it even more hot and muggy inside. They kept telling us the problem was being fixed but it wasn't until early morning the next day that it started working again. They apologized and...
Read more
Pros (+) Location was great and staff were courteous. Decor is modern.
Cons (-) Shower was dirty on arrival with hair from prior guest. When arriving we turned on the lights and a cockroach scurried across the floor. The room was hot and The air conditioner didn't work.
Pros (+) The complimentary happy hour in the lobby was a nice treat for hotel guests. Although, there seemed to be many attendees who were not hotel guests.
Cons (-) I didn't like the smell in the hotel or my room. It smelled like pets and found out later the hotel was pet friendly - not a fan. I also didn't care for the decor in the hallways or room I stayed in. It seemed very dated and in desperate need of some modern updating. I also felt the complimentary toiletries were very disappointing and so was the $5.99 charge for printing tickets from a desk comput...
Read more
Pros (+) Clean and spacious room
Cons (-) The only reason why i booked this hotel is for the rooftop and you guys completly ruined my stay by closing the rooftop for a private event the ONE day i booked. Good to know that no matter how much cash you shell out youll still get beat over the head because of rich people wanting to close off a whole area of a hotel. Horriible experience.
Pros (+) Nice staff very helpful great experience front desk excellent would recommend highly
Cons (-) They charge $14.95 for wifi in your room. The Lobby furniture is very old no back support. & Very saggy
Pros (+) The rooms were large and well appointed. They were clean and quiet.
Cons (-) A bit dark decor and lighting in the lobby area.
Pros (+) Great location and valet parking
Location
303 Lexington Avenue, New York, NY 10016
What's nearby
- Empire State Building0.6 km
- Koreatown0.8 km
- United Nations Headquarters0.8 km
- Rockefeller Center1.2 km
- Madison Square Garden1.3 km
- Times Square1.3 km
- Museum of Modern Art1.4 km
- Midtown Center1.5 km
- Theatre District1.5 km
- Broadway1.5 km
- Tiffany & Co.1.6 km
- New York City Center1.7 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about The Shelburne Sonesta New York
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | R5 571 |
When to book a room at The Shelburne Sonesta New York
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Shelburne Sonesta New York
FAQs when booking at The Shelburne Sonesta New York
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in New YorkMost recommended
See most recommended stays in New YorkGood to know
Value for money | 7,8 |
|---|---|
Distance to city centre | 1,2 km |
Nearest airport | New York LaGuardia |
Distance to airport | 9,4 km |
Everything you need to know for your stay in New York
Complete your trip
Popular destinations