Refinery Hotel

5 stars
63 West 38th Street, New York, NY 10018, United States
New York, NY
8,5
Very good
based on 959 reviews
959 reviews
Tue 23/9
-
Wed 24/9
1 room, 2 guests
Deals from
R3 886
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room
R3 886
Deluxe room
R4 179
Standard Room
R5 486
85 more Refinery Hotel deals
85 more Refinery Hotel deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Luxury hotel with bars and a fitness center A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking. Refinery Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center.
8,5
Very good rating
Based on 959 verified guest reviews

Latest deals for Refinery Hotel

Tue 23/9
Wed 24/9
King room
bed type unknown
R6 387
nightly with fees
bed type unknown
R7 078
nightly with fees
1 king bed
R7 243
nightly with fees
Executive room
bed type unknown
R10 504
nightly with fees
bed type unknown
R11 400
nightly with fees
bed type unknown
R11 798
nightly with fees
Standard Room
bed type unknown
R5 486
nightly with fees
Queen room
1 queen bed
R3 886
nightly with fees
bed type unknown
R4 347
nightly with fees
bed type unknown
R4 665
nightly with fees
Double room
bed type unknown
R8 321
nightly with fees
1 twin bed
R8 453
nightly with fees
bed type unknown
R8 824
nightly with fees
Deluxe room
bed type unknown
R4 179
nightly with fees
bed type unknown
R6 589
nightly with fees
2 queen beds
R7 389
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Refinery Hotel

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Dining

  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Vending machine (drinks)

Services and conveniences

  • ATM on-site
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic
  • Allergy-free room
  • No smoking

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

General

  • Seating area
  • Soundproof rooms
  • Telephone
  • Carpeted
  • Storage available

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • Smartphone dock

Parking and transportation

  • Parking
  • Airport shuttle

Laundry

  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of Refinery Hotel

8,5
Very good
959 verified ratings
Wonderful
537
Very good
186
Good
118
Okay
45
Fair
40
Mediocre
13
Poor
20

Summary of reviews

Guests say
Guests appreciated the excellent location of the hotel and the comfort of the rooms. However, many reviews highlighted issues with service, including a lack of attention and communication from staff. Cleanliness was also a concern, with several guests mentioning dusty rooms and inadequate cleaning. Overall, while the hotel has great potential, improvements in service and cleanliness are needed.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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All reviews

10
Wonderful
Anonymous, Jul 2018
Pros (+) Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.
7.1
Good
Anonymous, Feb 2016
Pros (+) Check in and out the staff were pleasant. Comfortable beds.
Cons (-) Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.
8.5
Very good
Anonymous, Jan 2016
Pros (+) My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Cons (-) Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
9.1
Wonderful
Anonymous, Dec 2015
Pros (+) Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.

Location

63 West 38th Street, New York, NY 10018

What's nearby

  • Empire State Building396 m
  • Koreatown0.5 km
  • Madison Square Garden0.7 km
  • Times Square0.8 km
  • Rockefeller Center0.9 km
  • Broadway1 km
  • Theatre District1 km
  • Museum of Modern Art1.2 km
  • Midtown Center1.4 km
  • New York City Center1.4 km
  • United Nations Headquarters1.5 km
  • Tiffany & Co.1.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Refinery Hotel

Low season

High season

Average price (weeknight)

March
March
R8 853
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Refinery Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Refinery Hotel

  • What bars and restaurants can guests expect to find at the Refinery Hotel?

    To grab a casual appetizer and enjoy a one-of-a-kind cocktail during your stay at the Refinery Hotel, head to the Refinery Rooftop, a bar that offers beautiful views of Midtown. If you would like to have a meal in a chic vintage restaurant, make a reservation for Parker & Quinn, an acclaimed eatery that is known for its rib eye and soft crab. Specializing in mixology cocktails and small bites to eat, Winnie’s Jazz Lounge is a cozy bar that has been there for over 100 years.

  • What are the best rooms to stay in at the Refinery Hotel and why?

    A convenient choice for guests that will be staying at the Refinery Hotel with their families, the Studio Double Queen can sleep up to four people, spans across 300 sq ft, and has elegant 12 ft ceilings. For those that are interested in having a bit more space, opt for the Atelier room, as it contains a full-size living room, has windows that overlook the city, and features a large work desk. If you or someone you are traveling with has a disability, make sure to reserve the Studio King, as it is ADA compliant and features amenities such as grab bars and a folding seat in the bathroom.

  • What public transportation is within easy walking distance of the Refinery Hotel?

    For guests that need to grab bus line QM15, QM16, or QM17, head to the 6 Av/W 38 St station that can be found directly in front of the Refinery Hotel. If you need bus Q32, you will be able to find it by going to the 5 Av / W 37 St station that is only a 3min walk away. To use the local metro system, walk 3min to reach the 5 Avenue-Bryant Park Station that services line 7.

  • What popular sights and attractions can guests find near the Refinery Hotel?

    Known for being a beautiful building and for having one of the region’s largest rare book collections, the Morgan Library & Museum is a 4min walk from the Refinery Hotel and is a popular spot for guests to visit. To see a play or musical during your trip, head to the Stephen Sondheim Theatre that is 6min walk away and known for being both modern and environmentally friendly. If you are interested in fashion and art, make sure to pay a visit to the Museum at FIT that can be reached on foot in less than 10min.

  • How should guests plan on moving from LaGuardia Airport to the Refinery Hotel?

    To travel from LaGuardia Airport to the Refinery Hotel as quickly as possible, book a ridesharing service such as Uber, as the drive will only take between 30 to 35min and the fare will cost you around $50 to $55. If you would rather travel as affordably as possible, using public transportation is also an option, such as the local bus and metro. If you take lines Q70-SBS and F, you can plan on arriving at the hotel in just under 1h. (Prices checked 21/08/19).

  • Where is Refinery Hotel located?

    Refinery Hotel is located at 63 West 38th Street in Midtown, 0,6 km from the centre of New York. Empire State Building is the closest landmark to Refinery Hotel.

  • When is check-in time and check-out time at Refinery Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Refinery Hotel.

  • Does Refinery Hotel offer free Wi-Fi?

    Yes, Refinery Hotel offers free Wi-Fi.

  • How far is Refinery Hotel from the airport?

    Refinery Hotel is 9,9 km from New York LaGuardia.

  • How does KAYAK find such great Refinery Hotel hotel deals?

    KAYAK scours the web for all room deals available at Refinery Hotel in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Refinery Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Refinery Hotel.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,6
0,6 km
New York LaGuardia
9,9 km

Everything you need to know for your stay in New York

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