|"The staff was amazing!"||(in 115 reviews)|
|"Great location great staff"||(in 68 reviews)|
|"Excellent service, clean eco friendly rooma."||(in 16 reviews)|
|"The parking was horrible!"||(in 35 reviews)|
|"Hot tub was dirty"||(in 10 reviews)|
|"I feel that was poor customer service."||(in 11 reviews)|
The decor was beautiful. The rooms were clean, sanitized, and well appointed. Beds were comfortable and the rooms were spacious. Everything was well maintained. Check-in and Check-out were quick and easy. Garage parking connected to the hotel was a plus. Location is across the street from the National WWII Museum so it was very convenient for our intended destination.
We can't think of anything else. It would be nice to revisit the hotel when COVID restrictions are lifted since dining facilities were very limited and the rooftop bar had a very limited menu that was not suited to someone with special diets, like us. So we could not eat in the hotel.
Very convenient location near convention center and good food
No hot water. No parking. Jacuzzi not working and had cold water. Pool was a bit cloudy. Customer service was poor. Wouldn’t recommend. Will not be staying there again.
Nice space, friendly staff. Short drive (or $7 Uber!) to French quarter.
Be prepared to pay for parking. There are garages everywhere, but hotel parking is valet only and $44 a day. It’s very convenient, and our car was always ready quickly, but it was not an expense we had budgeted for.
Awesome location! Riverwalk, French Quarter and More!
Location to city attractions is great! Awesome accessibility to interstate system for entering/leaving the city to visit other attractions!
No major complaints
Nice lobby, friendly staff, clean room, requires a key to get into the lobby at night. Easy checkout.
Vallet appeared to be the only parking option and it was $44 which was about half the price of the room. I hate hidden fees at hotels. The blanket on the bed was too warm for how the air conditioner cooled.
Friendliness of staff and bed
Great Room and Staff
The staff was great! Clean room, great location.
The staff was awesome. Went above and beyond to take care of my needs. My teenagers had a blast so must so we extended our stay an extra night.
The pool closed at 10. The bed wasn't that comfy.
Everyone there was very nice and accommodating. The hotel is very clean, and within walking or trolley distance of everything we wanted to see. I would definitely recommend this hotel to my friends.
I was excited to see they had comfort controlled beds, but the control was covered and you had to try to move it through the mattress cover. I also had a problem with my sheet popping off my bed, but in the big picture that was a small thing.
The hotel was nice and the staff was friendly.
There was a tremendous amount of noise in the hall way --all night long. I don't know what was going on on our floor or if it had to do with the location of our room but it was very disruptive.
The staff jasmine at the front desk was great will stay there again. Really all the staff is nice .
this hotel had more name image than it lived up to. i would not tell another traveler to book here. there are better motels for less in this area of new orleans. Hampton Inn is half the price and better - a half block closer to theconvention cente with free breakfast. this was a terrible rip off.r.
The staff was very friendly and the room was clean and comfortable.
i truly recommend this hotel (if you do not mind broken bath tubs) for its pleasant atmosphere and good location
Very helpful staff
The worst bed of my 5 city trip Sleeping on the floor was a better option
Friendly staff - made dinner for me one night even though it was after 9:00 PM!
Restaurant closed at 9:00PM - no rrom service after 9:00 is crazy. If I want room service, it would probably always be 9:00 or later.
Clean, good facilities, free internet and gym. Close to convention centre.
Charged wrong room rate initially. Took 2 attempts at explaining to the reception staff to sort it out.
courtesy of staff, helpful and polite. Walking distance to Convention center and transport.
hot tub not operational. Hot water in sink, luke warm water from shower at full hot position
We really enjoyed the evening door man, I can't remember his name. He was great and we enjoyed chatting with him.
The location was very convenient to everything we wanted to do. The staff was very helpful in providing directions and recommendations for restaurants.
Feel breakfast should be included with room rate. The exercise equipment needs updating.
the front desk was wonderful
Located in New Orleans (Lower Garden District), Hilton Garden Inn New Orleans Convention Center is a 4-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from Julia Street Cruise Terminal. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in New Orleans? This hotel features 5005 square feet (465 square meters) of event facilities.
based on 827 reviews
Policies vary by room type and provider.
All reservations at Hilton Garden Inn New Orleans Convention Center – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Garden Inn New Orleans Convention Center is located at 1001 South Peters Street in Garden District, 1,3 km from the centre of New Orleans. Louisiana Children's Museum is the closest landmark to Hilton Garden Inn New Orleans Convention Center.
Check-in time is 15:00 and check-out time is 11:00 at Hilton Garden Inn New Orleans Convention Center.
Yes, Hilton Garden Inn New Orleans Convention Center offers free Wi-Fi.
No, Hilton Garden Inn New Orleans Convention Center does not offer free parking.
No, Hilton Garden Inn New Orleans Convention Center does not offer free airport shuttle service.
Hilton Garden Inn New Orleans Convention Center is 19,1 km from New Orleans Louis Armstrong. Hilton Garden Inn New Orleans Convention Center is 108,8 km from Gulfport Biloxi Regional.
No, pets are not allowed at Hilton Garden Inn New Orleans Convention Center.
Yes, Hilton Garden Inn New Orleans Convention Center has a pool on-site.
Hilton Garden Inn New Orleans Convention Center has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.