Mirador Praia Hotel

Room is comfortable and large

Support from staff if something goes wrong/doesn't work is weak.

staff very helpful,even spoke a little english,location really handy for everything.

The access to the beach and the very small roof pool were nice.

The awful smell coming out from the bathroom and the noisy aircos of all neighbours.

Except for one staff member who we several times experienced as rude, uninterested and at times directly mouthy, the rest of the staff was super nice. I had my birthday while staying at the hotel and the staff helped with both my surprise party and making dinner reservations!

Our main problem while staying at Mirador flat was communication. There were only 3 staff members who spoke any English - two of them very bad, and one some. Running a hotel at a tourist destination without staff members speaking English is both difficult and at them frustrating and most of the time the only way me and my companion managed was based on the fact that I spoke some Spanish which is similar to Portugese. The other problem we had by staying there was the level of cleanliness. They never vacuumed our flat, only swept it with a brush, and they never washed our bathroom benches. We even tried leaving house keeping big tips to hope for some extra service, but this did not happen.