Courtyard by Marriott Nashville Vanderbilt/West End

Staff was very helpful.

The food in the restaurant was not very good. We ate elsewhere the second evening.

The location was good. Staff was nice

Floor in our room hadnt been cleaned in what appeared to be quite awhile. This was evident from the dirt my white socks picked up when i put them on in our room upon arrival friday night. Then i was looking for an earroig back i dropped on the carpet, and there was a toenail clippng on the carpet between night stand and bed. There were tiny dark bugs crawling on nightstsmd and on floor by balcony door. The shuttle going to downtowm Saturday was great, but we waited 90 min for the return ride. I had called the shitrle phone number 4 times and it went straight to voicemail.. I left a message on voicemail the first time i called. Then i called hotel two times because i couldn't reach the driver. It was still over an hour after i called hotel the second time before the shuttle came.

The staff was GREAT. Everyone I encountered wanted to be of assistance. The location was excellent and right in the center of things.

The driveway for valet is a little tight and makes the turn around hard.

Staff was extremely friendly and accommodating! The hotel was in a great location. We saved so much money by taking advantage of the shuttle, and the shuttle driver, was awesome!