Pros (+) The staff was awesome!
Cons (-) Not much for amenities
3 stars
Courtyard by Marriott Nashville Vanderbilt/West End
Photos of Courtyard by Marriott Nashville Vanderbilt/West End
Overview
Courtyard by Marriott Nashville Vanderbilt West End is located in Nashville and is within a short walk of nearby attractions, including West End Summit, RCA Studio B and Vanderbilt University College of Arts and Science. It also features an outdoor pool, an express check-in and check-out feature and a rooftop terrace.
The hotel has 223 rooms and has been recently refurbished. Attentive and professional staff are available 24 hours a day. A BBQ/picnic area, valet parking and an airport shuttle are also offered at the hotel.
The rooms feature a refrigerator and wireless internet access.
Courtyard by Marriott Nashville Vanderbilt West End has an on-site restaurant, convenient for those wishing to dine in. Alternatively, there are plenty of other eating options in close proximity.
Courtyard by Marriott Nashville Vanderbilt West End is a convenient place to explore nearby Gaylord Opryland and Bridgestone Arena, as well as everything the local area has to offer. Vanderbilt University is a short car trip away.
Latest deals for Courtyard by Marriott Nashville Vanderbilt/West End
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Courtyard by Marriott Nashville Vanderbilt/West End
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Disabled access
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Balcony
- Garden
Pool
- Rooftop pool
- Outdoor pool
- Pool with a view
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Valet parking
Fitness
- Fitness centre
Reviews of Courtyard by Marriott Nashville Vanderbilt/West End
7.5
Good
977 verified ratings
Wonderful
375
Very good
150
Good
131
Okay
74
Fair
99
Mediocre
54
Poor
94
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, particularly praising the shuttle service. However, many expressed dissatisfaction with hidden fees, noise from renovations, and issues with cleanliness. The parking fees were also a common complaint, making guests feel the overall value was lacking.AI-generated from customer reviews
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Score by provider
7.5 out of 10
658 reviews
7.4 out of 10
224 reviews
8.6 out of 10
5 reviews
7.6 out of 10
5 reviews
All reviews
Pros (+) Close to downtown, nice pool, shuttle drivers were very nice.
Cons (-) Staff were not helpful and rude, room was not as nice as the pictures online, had a lot of problems with room keys not working
Pros (+) Gary J at the front desk was amazing. He greeted me and remembered I had a package waiting. He remember ed it was Birthday every morning and evening when he saw us in the lobby. He really made us feel welcome. In a huge hotel with hundreds of guests, I felt like we were staying in a small bed and breakfast. His customer service is top notch.
Pros (+) Location
Cons (-) We paid extra for the pool and balcony. The pool was under construction. There was a 1/4 inch of dust on the balcony. Totally unusable. Waste of money and no apologies. Check in staff, Greg or George, large African American man was rude, assuming, autentacuous, and condescending. Not helpful. Rather treated a 50 year old mother and my 24 year old daughter as children. Mandatory $30 valet parking. ...
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Pros (+) Very helpful and courteous staff.
Location
1901 West End Avenue, Nashville, TN 37203
What's nearby
- Vanderbilt University0.9 km
- Vanderbilt Stadium1.3 km
- Centennial Park1.4 km
- Parthenon1.4 km
- Nashville Public Library1.8 km
- Bridgestone Arena1.9 km
- Nashville City Center2 km
- Tennessee State Capitol2 km
- Music City Center2 km
- Ryman Auditorium2 km
- Country Music Hall of Fame and Museum2 km
- Belmont University2.1 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Courtyard by Marriott Nashville Vanderbilt/West End
Price per night. Prices are not fixed and may vary with time.
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FAQs when booking at Courtyard by Marriott Nashville Vanderbilt/West End
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See most recommended stays in NashvilleGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7,5 | 2,0 km | Nashville Intl | 10,8 km |
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